Caravansaro Penthouse Polanco

Hotels
7.5 (94 reviews)
Avenida Homero 1702 Interior PH , Mexico City , mx

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Facilities

Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
5.33
Multiple mentions of dirty and old facilities.
Service
8.8
Positive feedback for María and the security personnel.
Location
9.34
Repeated praise for the location being great and in a quiet area.
Room Quality
6.79
Complaints about old furniture and lack of maintenance.
Amenities
6.82
Some amenities are lacking; however, the ability to cook meals was appreciated.
Value for Money
7.28
Some disappointment with what was received for the price; perceived old facilities.
Food and Beverage
8.33
Ability to cook meals was a positive factor.
Overall Experience
7.3
Mixed reviews overall; some positives but significant negatives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:59

Property Description

Luxurious Penthouse in Polanco

Prime Location: Situated near Soumaya Museum and National Museum of Anthropology, Caravansaro Penthouse Polanco offers convenience and cultural exploration at your doorstep.

Modern Amenities: Enjoy free WiFi, fully equipped kitchens, and charming terraces with inner courtyard views. The units boast a sleek design with a coffee machine, balcony for outdoor dining, and city panoramas.

Convenience and Security: Benefit from full-day security, a shared lounge, and cozy patio for relaxation. Bed linens, towels, and essential appliances like an oven and hair dryer are provided for a comfortable stay.

Ready to experience luxury and comfort in the heart of Polanco? Book your stay at Caravansaro Penthouse now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 94 reviews
Cleanliness: 5.33
Service: 8.8
Location: 9.34
Room Quality: 6.79
Amenities: 6.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.3
L
LordAnthony • solo_traveller • fr
6
Moyen surtout que on ne comprend pas que c’est un logement partagé
Pros:

La dame qui m’a reçu était tres gentille

Cons:

Le monsieur de la sécurité était épouvantable
De plus, c’est la première personne que l’on voit en arrivant et quai d’une antipathie rare

2026-03-23 • via Nuitee
E
Erick • family_with_children • mx
10
Pros:

La vista, 100%

Cons:

Todo bien

2026-03-19 • via Nuitee
M
Maida Elisa • extended_group • mx
9
Pros:

Muy buena ubicación, la habitación muy limpia

Cons:

Lo único que estaría mejor que tuviera una televisión en la habitación para descansar y ver un rato algún programa que te guste

2026-03-13 • via Nuitee
R
Ramirez • solo_traveller • mx
10
2026-03-13 • via Nuitee
L
Laura • solo_traveller • mx
10
Tranquilidad
Pros:

La ubicacion y personal

Cons:

Sin comentarios

2026-03-07 • via Nuitee
J
Jorge • solo_traveller • mx
2
Pros:

Bien ubicada

Cons:

Las sábanas y los baños estaban sucios, las ventanas no cerraban y no me sentí nada seguro

2026-03-04 • via Nuitee
D
Dana • couple • mx
8
2026-03-01 • via Nuitee
C
Cesar • solo_traveller • mx
9
Fui contactado, me esperaron para llegar y atenta Sra Maria
Pros:

La ubicacion, excelente el trato Sra Maria formidable

Cons:

todo bien

2026-02-09 • via Nuitee
P
Paula Angélica • couple • mx
5
2026-02-09 • via Nuitee
D
Diana Mareli • solo_traveller • mx
8
Pros:

La ubicación

Cons:

El baño tenía moho en el techo, las toallas no olían bien y estaban viejas ( recomendación que sean blancas, las de color denotan suciedad) la cobija no fue suficiente (hubo algo de frío).

2026-01-28 • via Nuitee
F
Federico • solo_traveller • ar
2
Pros:

The location was correct but the offer is for a house room and not a penthouse Appartment.
They advertisement was very sneaky it was not clear that the offer was only for a shared room

Cons:

The add was for a private place but in reality was a bedroom in a private home, I didn't even stay there

2026-01-27 • via Nuitee
M
MA DE LOURDES • extended_group • mx
10
Comodo, seguro y con buena ubicacion.
Pros:

La ubicacion, la seguridad y el personal.

Cons:

que dieran la contraseña del wifi desde el inicio (no lo pusimos porque no sabiamos) tampoco preguntamos

2026-01-19 • via Nuitee
O
Oscar Jesus • extended_group • mx
10
Muy buena y agradable
Pros:

La ubicación y la vista

2026-01-19 • via Nuitee
J
JESUS • extended_group • mx
8
2026-01-19 • via Nuitee
O
Omar • solo_traveller • mx
10
2026-01-18 • via Nuitee
M
Mariana • couple • mx
8
2026-01-17 • via Nuitee
M
Marco Alejandro • couple • mx
9
2026-01-14 • via Nuitee
S
Sonia • family_with_children • mx
9
Segura y cómoda.
Pros:

Tuve cita para los biométricos y fue una ubicación perfecta, a la vuelta está ubicada la embajada, y muy cerca está el museo sumaya. Plazas muy cercanas y accesible todos los servicios. El departamento tiene una vista preciosa de la ciudad. Y la señora Maria es excelente en su trato.

2026-01-09 • via Nuitee
R
Rosa Maria Machaen • family_with_children • mx
4
Pros:

La ubicación

Cons:

El baño era muy incomodo, al día siguiente nos dimos cuenta que por la manija de la puerta se podía ver adentro del cuarto, y era ruidoso.

2026-01-06 • via Nuitee
A
Ana Laura • couple • mx
10
Pros:

La atención de Mari, excepcional.

Cons:

Es muy ruidoso durante la noche, mucho tráfico

2025-12-18 • via Nuitee