The Haven Inn

Hotels
8.6 (327 reviews)
12, Jalan Kota Laksamana 1/1, Taman Kota Laksamana , Melaka , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Responsive service
Clean facilities
Cons:
Noise at night
Limited amenities
Lack of windows in some rooms

Categories

Cleanliness
8.1
Some reviews noted cleanliness positively, but there were mentions of stains on sheets.
Service
9.1
Multiple reviews highlighted excellent and responsive service.
Location
9.1
Consistently praised for its proximity to attractions and being in a quiet area.
Room Quality
8.1
Mention of rooms being clean but some concerns over no windows and a small room feel.
Amenities
8.1
Amenities were generally well-received, though some could be improved.
Value for Money
9.1
Good value for the price based on location and cleanliness ratings.
Food and Beverage
8.6
Limited comments, but mention of tea and absence of coffee noted.
Overall Experience
8.6
Overall positive experiences highlighted by various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:35

Property Description

Convenient Location
Strategically located near popular attractions such as Baba & Nyonya Heritage Museum, this homestay offers easy access to key landmarks in Melaka.

Comfortable Accommodation
Enjoy a pleasant stay in well-equipped units with air conditioning and free WiFi, providing a comfortable retreat after a day of exploring the city.

Nearby Attractions
With Christ Church Melaka and Melaka Clock Tower just a few minutes away, guests can immerse themselves in the rich cultural heritage of the city.

Experience the charm of Melaka at The Haven Inn. Book your stay now for a memorable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A surcharge of 10 MYR applies for arrivals after 10 pm. All requests for late arrival are subject to confirmation by the property.
Please note that a 2.5% bank charge will be applied to all the guests who use the credit card. This fee will be collected upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 17 years old stay for MYR 10 per person per night when using an existing bed.
    Adults stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 327 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 8.6
A
arthur • couple • fr
9
Pros:

Hôtel très simple et très agréable. Bien situé, literie confortable, propre et calme

Cons:

T’as

2026-03-14 • via Nuitee
A
alan • solo_traveller • gb
10
2026-03-14 • via Nuitee
A
Alice • solo_traveller • au
8
2026-03-14 • via Nuitee
B
Benita • couple • ch
10
2026-03-08 • via Nuitee
M
Mariana • extended_group • pt
7
Pretty nice
Pros:

Friendly people, clean, air con worked well. Good location close to everything we wanted to see.

Cons:

There was some kind of electrical issue and 2 of our chargers went kaput. We got some help to find replacement, but it was pretty annoying. The beds were pretty hard, but i guess that's common in Malaysia.

2026-03-04 • via Nuitee
P
ps • couple • my
8
Pros:

KL

Cons:

Ok

2026-02-26 • via Nuitee
G
gaya • solo_traveller • us
7
2026-02-24 • via Nuitee
N
Neol • solo_traveller • my
8
2026-02-22 • via Nuitee
J
JU-YING • solo_traveller • tw
8
Pros:

民宿主人很親切，房間乾淨，距離熱鬧的街道很近，轉角檔口裡的雞飯很好吃、咖啡也好喝。

2026-02-15 • via Nuitee
S
Siti khatijah • couple • my
5
2026-01-29 • via Nuitee
K
Karakat • solo_traveller • kz
10
Pros:

A cozy and welcoming hostel with excellent staff and a great location. I would recommend it for a pleasant stay!🤌

Cons:

The floor is very slippery

2026-01-27 • via Nuitee
M
Maria • family_with_children • ca
10
Pros:

The location is good for tourists to go everywhere, no matter walking or by Grab. The most important is the owner is really helping if he can do it for you such as buying a bus ticket finding a tradition food, and so on. Baggage storage is a big help too. 😊

2026-01-27 • via Nuitee
T
Tobias • couple • de
6
Reicht aus für 2 Nächte in Malakka
Pros:

-Sehr gute Lage
-Nettes Personal
-Kostenlos Wasser

Cons:

-Es hat nach Durian gerochen
-Metalbett etwas instabil
-Sehr hellhörig

2026-01-25 • via Nuitee
M
Maria • family_with_children • ca
10
Pros:

The owners are very helpful and informative. Happy to stay here for 1 day, extend 1 day and finally 3 nights. 😊 😊 😊

2026-01-24 • via Nuitee
M
Maria • family_with_children • ca
10
2026-01-24 • via Nuitee
M
Maho • solo_traveller • jp
8
一休み
Pros:

ロケーションが良かった。うるさくもなく休むことができたし、たくさんの方に愛されてる宿だと感じた。

2026-01-19 • via Nuitee
D
Diancheng • solo_traveller • au
8
2026-01-19 • via Nuitee
G
Gizem • solo_traveller • tr
9
2026-01-19 • via Nuitee
S
Sabrina • couple • fr
8
Pros:

L’emplacement

Cons:

Pas de fenêtre dans la chambre

2026-01-17 • via Nuitee
J
JC • couple • es
8
Excelente relación calidad-precio
Pros:

El trato con el dueño fue muy bueno. Nos permitió dejar las maletas luego de hacer el check-out para seguir expolorando la ciudad antes de irnos.

Cons:

Las mantan de la cama son un poco pequeñas, mido 1.84m y las sábanas se me quedaron cortas toda la noche.

2026-01-17 • via Nuitee