Willa Helena

Hotels
8.7 (284 reviews)
Os. Krzeptówki 122 , Zakopane , pl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
BBQ facilities
Ski storage
Shared kitchen
Kids' outdoor play equipment
Outdoor furniture
Invoice provided
Ski storage
See all facilities

Review Highlights

Pros:
Friendly host
Great location
Comfortable beds
Cons:
Cleanliness issues
Noise from neighboring rooms

Categories

Cleanliness
7.34
Several reviews mentioned cleanliness issues, such as dirty floors and unclean bathrooms.
Service
9.81
Reviews highlighted the friendly and helpful attitude of the host, with many positive remarks.
Location
9.35
Good location with easy access to transport and shops noted in multiple reviews.
Room Quality
8.3
Generally comfortable rooms; some concerns about noise and certain elements needing refurbishment.
Amenities
8.33
Amenities such as kitchen access and equipment were positively mentioned, but some guests experienced minor issues.
Value for Money
8.79
Good value relative to pricing and location for the region, as mentioned in reviews.
Food and Beverage
8.84
No specific comments were made, but generally satisfactory given the availability of kitchen amenities.
Overall Experience
8.81
Overall positive experiences were reported, with some minor detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Stunning Views and Family-Friendly Amenities

Scenic Surroundings: Enjoy breathtaking garden and mountain views from Willa Helena, located near Tatra National Park and Railway Station Zakopane.

Comfortable Accommodations: Choose from family rooms with private entrances, wardrobes, and outdoor furniture. Some rooms even feature balconies to soak in the picturesque landscape.

Family-Friendly Features: Kids will love the outdoor play equipment, while everyone can gather for a barbecue or cozy up near the outdoor fireplace.

Experience a memorable stay at Willa Helena and create lasting memories with your loved ones. Book now for an unforgettable getaway.

Important information:

Managed by a private host
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 284 reviews
Cleanliness: 7.34
Service: 9.81
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
A
Ariadna extended_group es
10
2026-03-07 via Nuitee
M
Mateusz couple pl
10
2026-02-27 via Nuitee
S
Sobota family_with_children pl
6
2026-02-27 via Nuitee
E
Ewa couple pl
1
Pros:

Nic

2026-01-29 via Nuitee
M
Mateusz solo_traveller pl
10
Super!!! Polecam!!!
Pros:

Lokalizacja w zacisznym miejscu obok przystanku busu nr 11. Przytulne miejsce. Właścicielka miła, uprzejma, wykupiłem dodatkowy dzień ze zniżką. W pokoju wszystko co trzeba. Zaraz po wyjściu Żabka i widok na Giewont. Blisko szlaku do np. Wodospadu Siklawica. Łazienka bardzo czysta i zadbana.

Cons:

Około 22 słychać jak ktoś się kąpie. Trochę niewygodne poduszki ale spało się dobrze.

2026-01-25 via Nuitee
S
Sándor family_with_children hu
6
2026-01-22 via Nuitee
A
Anna family_with_children pl
10
2026-01-19 via Nuitee
E
Elizaveta solo_traveller pl
10
2026-01-19 via Nuitee
E
Ewelina couple pl
10
2026-01-19 via Nuitee
C
Cieszkowska family_with_children pl
10
2026-01-19 via Nuitee
W
Wojciech family_with_children pl
7
2026-01-11 via Nuitee
K
Katarzyna family_with_children pl
9
Polecam
Pros:

Zadbany, ciepły pokój z wygodnymi łóżkami z czystą, może nienajnowocześniejszą, ale wygodną łazienką. Przemiła i pomocna Pani Właścicielka. W pełni wyposażona i czyściutka kuchnia. Piękny widok na Giewont z tarasu. Dobry punkt wypadowy, tuż przy przystanku autobusowym. Sklep z zielonym zwierzaczkiem po drugiej stronie ulicy, inny też bliziutko. Udany wypad do Zakopanego :)

Cons:

Łóżko u sąsiadów z drugiego pokoju trochę skrzypiało, ale na szczęście krótko ;P

2026-01-09 via Nuitee
B
Bogdanik couple pl
10
Byl bardzo udany
Pros:

Bardzo ładny obietk miła obsługa spokoj

2026-01-08 via Nuitee
P
Piotr solo_traveller pl
10
2025-12-31 via Nuitee
A
Andrii solo_traveller pl
10
Pros:

Я русский,и вам этого не понять.

Cons:

Мне не понравилось то ,что booking.сом обманывает людей.

2025-12-28 via Nuitee
Y
Yurii couple ua
10
2025-12-26 via Nuitee
G
Gorka extended_group es
10
2025-12-08 via Nuitee
M
Magdalena family_with_children pl
10
2025-12-03 via Nuitee
P
Pieczewska family_with_children pl
8
Pros:

Bardzo miła właścicielka, mogliśmy wejść wcześniej i wyjść trochę później. Lodówka w pokoju, czajnik, dostęp do aneksu kuchennego. Dobra lokalizacja.

Cons:

Jedyny minus to brzydki zapach z rur w łazience i trochę coś przeciekało pod sedesem.

2025-11-05 via Nuitee
M
Magdalena couple pl
10
2025-10-16 via Nuitee