Green Acres Fraser Hill

Hotels
4 (2 reviews)
Jalan Girdle taman bukit kayangan, lot41 , Bukit Fraser , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
BBQ facilities
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Shared kitchen
Kids' outdoor play equipment
See all facilities

Review Highlights

Pros:
Quiet and peaceful
Friendly and helpful staff
Good location
Suitable for big groups
Cons:
Poorly maintained
Cleanliness issues
Broken appliances and fixtures
Presence of pests
Misleading photos

Categories

Cleanliness
4.5
Several guests were dissatisfied with cleanliness, noting unattended issues and the need for better maintenance.
Service
8
Staff service received high praise, although the overall maintenance of the property was a problem.
Location
7.9
Location was consistently rated positively, with guests appreciating the tranquility and views.
Room Quality
4.3
Guests reported several issues with rooms including broken bathroom fixtures and peeling cabinets, signalling a need for refurbishment.
Amenities
3.8
Amenities were found lacking due to poorly maintained facilities like the broken oven, pool table, and presence of insects.
Value for Money
4.5
Guest dissatisfaction over the facility's condition and maintenance overshadowed the pricing aspect.
Food and Beverage
6
This category wasn't frequently mentioned, but the presence of a kitchen suggests some self-catering value.
Overall Experience
5.5
The staff's friendliness and good location are sullied by the urgent need for repair and updates to the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 01:08

Property Description

Family-Friendly Accommodation
Green Acres Fraser Hill offers comfortable family rooms and a picnic area for your leisure.

Cozy Terrace Units
Enjoy a private terrace in select units, perfect for relaxing and taking in the fresh mountain air.

Fun for Kids
Keep the little ones entertained with indoor and outdoor play areas at Green Acres Fraser Hill.

Book your stay at Green Acres Fraser Hill now and enjoy a relaxing getaway in Bukit Fraser.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for MYR 40 per person per night when using an existing bed.
    People no matter the age stay for MYR 70 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4
Based on 2 reviews
Cleanliness: 4.5
Service: 8
Location: 7.9
Room Quality: 4.3
Amenities: 3.8
Value for Money: 4.5
Food and Beverage: 6
Overall Experience: 5.5
V
Voon Woo • family
2
Pros:

The room is dirty, smelly and does not maintain well. It need to be renovate again.

2024-04-07 • via Nuitee
Y
Yack Lin • family
6
Pros:

There was a long flight of steps to get down to the property. It may be able to cater for many people but seating and dining areas are not conducive for all to gather. Master bedroom bed is sunken and the bathroom rail collapsed. Billiard table is torn and karaoke mic doesn't work. Oven spoilt and the microwave/grill has seen better days. The cooker hood is taped up and we were worried it would collapse. Washing up liquid was like shower cream. The pillows and comforters were stinky. The kitchen tap is so high anyone will get all wet after washing up so we had to tie a plastic bag to the tap so it doesn't splash. On the positive side, towels were clean and other things like dish cloths were clean and sufficient for use. After the second night the main water supply was cut off due to burst pipe outside the main road and the caretaker said we would be refunded if we decide to go back earlier because it looked like the repair is going to take longer than anticipated. Not suitable for elderly due to long flight of stairs going down to the property and sadly we are mostly aged so it was a bit of struggle for us. Frasers Hill is a nice place but we have yet to find a nice bungalow to rent for large family.

2023-12-05 • via Nuitee