Satin Alan

Hotels
4.5 (112 reviews)
20 Helen Baxter Road , Durban , za

listing image 1
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Facilities

Offsite parking discounted rates available
Parking
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available
Japanese garden

Review Highlights

Pros:
Affordable
Friendly staff
Good service from housekeeper
Cons:
Dirty facilities
Uncomfortable bed
Lack of basic amenities

Categories

Cleanliness
3.08
Bathroom not clean enough and house has a damp issue.
Service
7.05
Friendly staff and good service from housekeeper.
Location
4.59
Everything was fine and transport was closer.
Room Quality
3.54
Uncomfortable bed and cold water in the evening.
Amenities
2.07
No towels, no soap, the place is dirty, several appliances not working.
Value for Money
6.53
Affordable.
Food and Beverage
4.58
Kitchen lacks a dustbin.
Overall Experience
4.55
Majority of experiences were mixed with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:40

Property Description

Luxurious Accommodation in Durban's Berea District

Convenient Location: Satin Alan, located just a short distance from major attractions like Durban ICC and uShaka Marine World, offers a central hub for your Durban adventures.

Comfort and Convenience: Enjoy the convenience of free private parking, a balcony to take in the city views, and a non-smoking environment for a refreshing stay.

Relaxation at Your Fingertips: Unwind in the tranquil garden or take a short trip to nearby stadiums like Moses Mabhida Stadium and Kings Park Stadium.

Experience the best of Durban at Satin Alan - book your stay now and make unforgettable memories.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.5
Based on 112 reviews
Cleanliness: 3.08
Service: 7.05
Location: 4.59
Room Quality: 3.54
Amenities: 2.07
Value for Money: 6.53
Food and Beverage: 4.58
Overall Experience: 4.55
D
Dimakatso • solo_traveller • za
1
The worst.
Cons:

The house was filthy. The gate was always locked and we had to lift a heavy garage door in order to enter the premises. The number on the website belongs to someone that doesn’t even work there anymore so we suffered to get someone to come open for us when we were checking in… overall it was the worst bnb I ever stayed in. WOULD NOT RECCOMEMD.

2026-04-21 • via Nuitee
B
Bianca • solo_traveller • za
9
2026-03-26 • via Nuitee
J
Julian • solo_traveller • za
8
2026-03-26 • via Nuitee
J
Julian • solo_traveller • za
9
2026-03-26 • via Nuitee
L
Lihle • solo_traveller • za
9
2026-03-01 • via Nuitee
B
Bianca • solo_traveller • za
8
2026-03-01 • via Nuitee
B
Bianca • solo_traveller • za
8
2026-03-01 • via Nuitee
T
Thokozani • couple • za
10
2026-02-23 • via Nuitee
N
NKCUBEKO • couple • za
1
The place is poor
Pros:

The place is very poor and I will never get back there in ma life. Damnn

Cons:

Nothing

2026-01-19 • via Nuitee
Y
Yamkela • solo_traveller • za
10
Pros:

The lady called Tendai was so sweet, she went beyond and above to give good service

2026-01-19 • via Nuitee
Y
Yolanda • couple • za
10
2026-01-15 • via Nuitee
M
Mtheto • solo_traveller • za
5
2026-01-11 • via Nuitee
T
Tsietsi • couple • za
10
2026-01-11 • via Nuitee
N
Nhlalonhle • couple • za
1
Pros:

I would like to get my money 360 that l have paid because l did not get the room they said they closed

Cons:

They took my money for nothing,l did not get the room l booked because they said they closed down

2026-01-07 • via Nuitee
N
Naeema • couple • za
3
2026-01-02 • via Nuitee
M
Mthethwa • couple • za
10
Pros:

Affordable

Cons:

Is to walk a distance for bathroom

2025-12-26 • via Nuitee
N
Nkosikhona Sendra • couple • za
8
Pros:

The good service from housekeeper and hot water

Cons:

The kitchen and the yard does not have a dustbin

2025-12-16 • via Nuitee
E
Emmanuel • couple • za
4
2025-12-14 • via Nuitee
M
mtshali • extended_group • za
10
The host of was very polite and accommodating to make my stay as pleasant as possible .
2025-12-08 • via Nuitee
N
Nqobile • couple • za
5
Pros:

Friendly staff

Cons:

Cold water in the evening, uncomfortable bed (noisy headboard), 🔌 not working well , 1 toilet tissue for 2 people

2025-12-08 • via Nuitee