Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Beautiful location
Warm and welcoming staff
Cons:
Lack of cleanliness
Misleading property description

Categories

Cleanliness
6.1
Numerous complaints about cleanliness and shared spaces being unkempt.
Service
8.56
The elderly manageress was warm & welcoming, but the host Nicky received negative comments.
Location
9.1
Guests appreciated the beautiful and scenic location.
Room Quality
7.06
Mixed feedback on room quality; some found rooms uncomfortable and too small.
Amenities
7.59
Basic amenities are present, but shared spaces were a concern for guests.
Value for Money
6.55
Guests felt the property was overpriced for the shared living situations.
Food and Beverage
7.6
No specific mentions of food quality; standard expectations for a home stay.
Overall Experience
9.06
Despite some negative aspects, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:51

Property Description

Mountain Views and Outdoor Pool
Enjoy stunning mountain views and relax by the outdoor swimming pool at Hout Bay Gem - Elise Way. The perfect backdrop for a tranquil getaway.

Modern Amenities
With recently renovated units featuring air conditioning, flat-screen TVs, and free WiFi, guests can enjoy a comfortable stay. The shared kitchen and barbecue area add to the convenience.

Garden Oasis
Unwind in the lush garden or shared lounge area, offering a peaceful retreat after a day of exploring Cape Town's attractions.

Book your stay at Hout Bay Gem - Elise Way for a rejuvenating experience amidst nature and modern comforts.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for ZAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 89 reviews
Cleanliness: 6.1
Service: 8.56
Location: 9.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 6.55
Food and Beverage: 7.6
Overall Experience: 9.06
N
Neeco12 solo_traveller za
7
Pros:

The location and greenery around the pool and garden.

Cons:

No fridge in room. Shared kitchen, shared bathroom, no room cleaning.

2026-02-14 via Nuitee
T
Tracy couple za
5
Not worth the (reduced) fee we paid. Sorry won’t be back.
Pros:

Nice garden space.
The owner was helpful.

Cons:

There were contractors working and banging and talking the entire day on a Saturday! The staff were talking so loudly in the kitchen once afternoon that we couldn’t rest.
The TV remote batteries weren’t working so they got replaced. These things should all be checked in advance of a new gust stay.

2026-02-11 via Nuitee
B
Brecht extended_group nl
9
2026-01-27 via Nuitee
C
CyrilJunior solo_traveller za
8
2026-01-21 via Nuitee
K
Katleho couple za
1
We couldn’t stay, the place was appalling
Pros:

The property and rooms was small and unappealing. The noise from the other rooms were very Audible. When we arrived there were heard loud stomping sounds, that apparently came from the room next to ours from him exercising. He/She was loud and so was the dog in there. My partner and I couldn’t stay, so we called the host who wasn’t even there to meet us, instead we were met my some lady with no shoes who is also a guest to let her know we are leaving and wanted a refund.
She was very rude and her place shouldn’t be given such a platform.

Cons:

The host’s attitude and the size of the rooms and lack of privacy.

2026-01-20 via Nuitee
E
Earle couple za
10
2026-01-19 via Nuitee
M
Mc Anthony couple za
10
2026-01-07 via Nuitee
V
Vincent family_with_children za
10
The owner was really nice when we arrived and the location was beautiful.
Pros:

The owner was really nice when we arrived and the location was beautiful.

2026-01-05 via Nuitee
S
Shaun extended_group za
7
Stayed Ok
2026-01-05 via Nuitee
S
Stafford extended_group za
8
Beautiful but not very comfortable
Pros:

Very beautiful and scenic inside and outside of the property.The host Nicky made us feel at home, however the beds and pillows definitely an upgrade
Otherwise our stay was an absolute pleasure

Cons:

The bed was horrible and the single bed in the room is only fit for a small child. The single bed was the most uncomfortable

2026-01-04 via Nuitee
E
Engelbrecht couple za
8
2025-12-27 via Nuitee
V
Vigliotta couple za
10
Pros:

Beautiful accommodation with everything that's needed.

Cons:

Big TV, lovely kitchen and gardens with pool.

2025-12-19 via Nuitee
M
Minesh couple za
1
The property is NOT how it seems In the pics. It’s a house, You share a kitchen with other guests, I even walked past
Cons:

The property is NOT how it seems In the pics
It’s a house,
You share a kitchen with other guests,

I even walked past a guest coming out the shower in one of their other rooms.

The elderly manageress was warm & welcoming.
BUT the HOST Nicky was rude and refused to give me a refund after booking and viewing within 5min.

Stay elsewhere and have your privacy!!!

2025-11-28 via Nuitee
G
Graeme couple za
8
2025-11-13 via Nuitee
S
Sarah solo_traveller za
6
Pleasant but misleading and overpriced. It is a shared home stay
Pros:

I liked the location. Nicky (the host) is lovely! And the staff were very kind and friendly.

Cons:

I feel like the property is misleading. It seems as though you have a private room with facilities but not stayed in a room in a big house. It was shared living areas, shared kitchen and shared outside area. The room itself was big and comfortable but did not have access to an outdoor area. Every time I wanted cold water or to make coffee I needed to go to the main kitchen that was shared with the other house guests. I feel that for the price I could have found somewhere nicer and more private.

2025-11-11 via Nuitee
C
Caroline extended_group za
1
Pros:

Nothing, we didn't stay due to owners' rudeness. cleanliness and misguided info. Cats all over the place, even cat food on kitchen counters, with two people in our group were allergic to cats it was impossible to stay there.

Cons:

When she saw that we weren't impressed with the property, shared bathrooms with strangers when we were a group who would share with each other so questioned if we have rooms to share bathrooms together, she got angry saying that they always clean bathrooms, etc which wasn't the point... She was inhospitable and disingenuous when we questioned a few other things during our orientation, she even asked us to leave when seeing we weren't impressed and offered to pay us our money back. Which she then refused to do saying no refund the following day.

2025-11-10 via Nuitee
S
susan couple za
10
2025-10-13 via Nuitee
C
Chetty solo_traveller za
8
2025-10-12 via Nuitee
T
Tsotsi extended_group za
1
It was horrible. I
Pros:

It was clean

Cons:

The were dogs in the property and I don’t like dogs. Many people in the property including the unfriendly owner / manager who appeared to be a racist. She expected the visitor to be out by 6pm. I’ll way of addressing people

2025-10-07 via Nuitee
M
moerieda couple za
10
2025-10-01 via Nuitee