The Ooak Suites and Residence@ Kiara 163

Hotels
8.4 (148 reviews)
Jalan Kiara 4 The Ooak Suites , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Convenient amenities
Cons:
Cleanliness issues
Inconsistent room maintenance

Categories

Cleanliness
6.85
Several reviews noted the unit was dirty and not well maintained, highlighting issues like dusty areas and unclean towels.
Service
8.85
General sentiment of friendliness from the host and some level of service standard, despite some cleanliness issues.
Location
9.35
Multiple reviews praised the great location and accessibility, indicating it as one of the highlights of the stay.
Room Quality
7.85
Room issues were mentioned (e.g., odor, maintenance), affecting the overall perception.
Amenities
8.35
Amenities were noted as generally good, with options for laundry and food nearby.
Value for Money
8.85
Overall good value considering the location and facilities provided.
Food and Beverage
8.35
Availability of cafes and dining options is a positive aspect, though not heavily discussed.
Overall Experience
8.75
Based on mixed reviews, the overall experience balances well with good location and amenities, despite cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:35

Property Description

Stunning mountain views

Enjoy the breathtaking mountain views from your terrace at The Ooak Suites and Residence@ Kiara 163. With a range of accommodations featuring flat-screen TVs, air conditioning, and heating, your comfort is guaranteed throughout your stay.

Relaxing amenities

Take advantage of the outdoor swimming pool, hot spring bath, and lift available for guests. Unwind in the garden or let your children play in the on-site playground. The homestay offers everything you need for a relaxing and enjoyable stay.

Convenience at your fingertips

Indulge in a coffee at the on-site coffee shop or pick up essentials at the minimarket. With free WiFi, full-day security, and free parking, The Ooak Suites and Residence@ Kiara 163 ensures a convenient and hassle-free experience for all guests.

Booking your stay now at The Ooak Suites and Residence@ Kiara 163 for a memorable and relaxing experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 148 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.75
S
Sharmini • solo_traveller • au
5
2026-03-12 • via Nuitee
T
Thomas • couple • de
5
Pros:

The weather.

Cons:

At arrival time the electricity was cut off because the electricity bill was not paid by the owner.
The table in the kitchen needs to be replaced. The table base is broken.
The cutlery in the kitchen is poor; there are no normal knives.
The bottoms of all the drawers (table in the room, chest of drawers on which the TV stands) are falling out.
The sofa in the room is dirty.
The handle of the mop is broken, so the mop is unusable.
There are cockroaches in the kitchen.

2026-03-05 • via Nuitee
R
Rachel • couple • my
8
2026-01-19 • via Nuitee
F
francoise • couple • fr
9
Pros:

L’appartement était bien situé et très agréable

Cons:

L’absence de TV

2025-12-31 • via Nuitee
C
Choy • solo_traveller • my
9
2025-12-26 • via Nuitee
이 • couple • kr
7
Pros:

위치가 좋음

Cons:

카드키가 먹통이 되어 출입에 번거로움을 겪음.
방에 천장 팬의 속도조절이 안되어
많이 불편했음

2025-12-07 • via Nuitee
L
Lim • couple • sg
9
2025-11-28 • via Nuitee
L
lee • couple • my
8
2025-11-21 • via Nuitee
S
Shashikant N Nayak • couple • in
10
2025-10-26 • via Nuitee
S
SOYEUNG • solo_traveller • kr
7
Pros:

로케이션이 정말 좋아요!!! 고층이라 마음에 들었습니다...호스트도 친절합니다.

Cons:

집기구들이 재사용 하기 힘들었고, 화장실 발매트에서 냄새가 심했다. 침대도 체크인 전 사람들이 사용을 했는지 심하누냄새가 났다. 청소서비스가 가능하다는 점을 사전에 말해주지 않은 점도 미흡했다. 그중 제일 불편한 점은 에어컨이 제대로 작동을 안함. 처음 몇일은 잘 사용되었으나 이후는 계속적으로 냉방에 문제가 심각했음. 거실과 방 둘다.

2025-09-09 • via Nuitee
M
maria carthy • solo_traveller • ph
2
The building itself is super but the unit though beautifully interiors is not all maintained .
Pros:

The building is accessible and is connected to a mall . Very convenient .

Cons:

The unit was well located but the apartment was dirty when I arrived .
The towels were already color gray instead of white .
The utensils were bits and pieces of left overs by previous tenants .
No shower curtain so the water keeps splashing all over the floor .
I don’t think the unit is being managed properly because the place was dusty especially the terrace .

2025-09-06 • via Nuitee
L
lee • family_with_children • kr
10
Pros:

편리한위치, 시설, 부대시설등 만족스러웠습니다.

2025-08-26 • via Nuitee
안 • family_with_children • kr
10
2025-08-18 • via Nuitee
안 • family_with_children • kr
10
Pros:

주상복합, 편의시설 등

2025-08-17 • via Nuitee
J
Juliët • couple • nl
9
2025-08-17 • via Nuitee
W
Watanabe • solo_traveller • jp
8
2025-08-12 • via Nuitee
Y
YOSHIE • solo_traveller • jp
9
Pros:

滞在に必要な物は揃っていて、洗濯や簡単な調理もできました。同じコンド内にカフェや食事ができるお店、スーパーもありとても便利です。部屋からはツインタワーも見えロケーションも最高でした。

Cons:

少し気になった点は、洗濯機が時々大きな音がして動いてしまい、階下の人からクレームがこないか心配しました。それも4回目の洗濯からはなくなったのでほっとしました。

2025-07-31 • via Nuitee
K
Kashfiqul • young couple • bd
9
Superb
2025-07-21 • via Nuitee
N
Nur • review category business travellers • my
9
Great Stay
Pros:

Great view and location

2025-07-10 • via Nuitee
C
Chang Mui • solo_traveller • cn
8
Good location
Pros:

The location. I had work to do around Mont Kiara. Location is ideal

Cons:

Could have provided some basics eg wiping cloth (to wipe kitchen counter, table) washing detergent. Hand towels, butter knives.
Netflix didn’t work, didn’t affect me though

2025-07-02 • via Nuitee