Flora Hotel - Apartments

Hotels
8.3 (74 reviews)
Flora Hotel, Borovets , Borovets , bg

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great cleanliness with daily tidying
Helpful and friendly staff
Cons:
Limited breakfast variety
Nearby construction affects the location

Categories

Cleanliness
7.95
The room was tidied up every morning, which indicates good cleanliness.
Service
8.95
The reception staff was very nice and helped us with parking, showing excellent service.
Location
8.45
There is a construction site nearby, but overall location appears satisfactory.
Room Quality
8.45
The apartment was good with a view of the forest as requested.
Amenities
8.45
Facilities include a clean pool and a new sauna.
Value for Money
7.95
Overall value reflects a good but slightly higher expectation due to some downfalls.
Food and Beverage
7.95
Breakfast variety could be improved to enhance the overall experience.
Overall Experience
8.25
Overall, a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:26

Property Description

Luxurious Relaxation Area: Indulge in the ultimate relaxation experience at Flora Hotel - Apartments with its indoor swimming pool, steam room, and sauna.

Culinary Delights: Treat your taste buds to a culinary journey with a mix of Bulgarian and international cuisine served at the classic restaurant on-site.

Convenient Amenities: From a 24/7 open reception desk to available parking spots, Flora Hotel - Apartments ensures a hassle-free stay for guests. Plus, don't forget to check out the winter season Kindergarten for added convenience.

Book your stay at Flora Hotel - Apartments now for a memorable and convenient experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 74 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.25
J
Jankov extended_group mk
10
2026-01-22 via Nuitee
Y
YAKOV extended_group il
10
מקום מושלם
Pros:

מיקום מצוין ממש, בקומת קרקע. 150 מטר הליכה למדרון הסקי
המקום נקי ויפה

Cons:

הכניסה לבריכה עולה 18 יורו - חשבנו שזה חינם

2026-01-11 via Nuitee
S
Shehu extended_group xk
10
Pros:

We loved our stay, everything was as it should be.
Totally would recommend!

2026-01-10 via Nuitee
R
Rima couple il
9
Pros:

דירה היתה טובה עם נוף ליער כפי שביקשנו
ניאה בקבלה הייתה מאוד נחמדה ועזרה לנו עם חנייה
החליפו מגבות וסידרו דירה כל בוקר
ביום הגעה בחדר היתה סלסלת פירות ומים
בריכה נקייה , סאונה חדשה

Cons:

לגוון ארוחת בוקר
אתר בנייה בסמוך ובאיזור חנייה של המלון
מענה במייל לוקח הרבה זמן ,

2025-07-26 via Nuitee
C
Ciprian young couple ro
10
Exceptional
2025-04-03 via Nuitee
S
Sinead young couple gb
9
Superb
Pros:

Great location and great value for money. Staff were friendly. Food was good but sometimes not as hot as it should be.

2025-03-12 via Nuitee
J
Joeri family with young children be
8
Spacious, clean and utilitarian family ski apartment
Pros:

Nothing fancy, but a big and very useful, sober and clean apartment.
Breakfast and dinner were great! Nice variety and tasty.
Few minutes walking to the closest ski piste.
Spa centre was good, nice saunas.

Cons:

Restaurant and spa centre were down in the basement, so quite dark without any natural light.
Could use a ski storage close to the entrance, and a proper walkway to get from the entrance to the street without navigating through the parking on foot.

2025-03-10 via Nuitee
O
Olga family with young children il
9
היה מאולה ולא רצינו לעזוב
Pros:

We were three people at the end of February 2025. We received a very large room (35 square meters) with a kitchenette and a dining table. The bed was very large, and there was also a sofa that opened into a double bed. The mattress was very comfortable for me—soft but firm and new, with a visco-style design.

The room's cleanliness was excellent. Every day, housekeeping tidied up, changed the towels, and cleaned the bathroom and bathtub.

The hotel staff was very friendly. The food was delicious, with a variety of salads and main courses in the evening, at least three types of side dishes, and two types of soups. There were at least four kinds of fruit and plenty of desserts. Various types of cheese were available both in the evening and in the morning.

The breakfast selection was more basic but still plentiful. There were three types of eggs: hard-boiled, sunny-side-up, and omelets. There were vegetables, two to three types of cheese, sausages, and several desserts, though simpler than those served in the evening.

The spa was very good. There was a relatively large pool (27°C), a dry sauna, an infrared sauna (50°C), a hammam, a steam sauna, and a good massage service.
A hairdryer is not in the room, but you can get one at the reception upon request for the entire duration of your stay. The hotel is old and not very beautiful, but it has an excellent location, is clean, warm, and has good food. What more do you need after a day of skiing?
2 lamps were gone out during our stay and were changed immediately upon request
.
Communication was also very good, and I got the answers on all my questions via mail

Cons:

Everything is a bit old—the design, the bathroom. Water leaked onto the floor during the shower because the glass panel was too short. Sometimes, there was an unpleasant smell from the floor drain, and the showerhead wasn’t held properly in its holder. But these are small things that can surely be fixed.

2025-03-05 via Nuitee
D
David young couple gb
10
Exceptional
2025-03-01 via Nuitee
J
Joanne family with young children gb
8
Very good
2025-02-28 via Nuitee
K
Kosto family with young children rs
7
Just OK for the short-term stay
Pros:

Location, view, how comfy apartment was in terms of the size, stuff kindness, dinner.

Cons:

Absences of available parking space- its always full, outdated look of the inside space of the apartment and building itself
(old furniture, small tv, bathroom with damaged tiles, sink, old bathtub with dirty shower curtain etc.). Actually, because there is a lack of renovation and taking proper care of the apartment, it looks like it had never been cleaned before, even though cleaning ladies are doing the best they can.

2025-01-16 via Nuitee
M
Mihail family with young children es
6
Old rooms, mold in the bathrooms, very noisy with the construction going on next to the building. We had to change the r
Pros:

Location

Cons:

Rooms

2024-09-15 via Nuitee
N
N.r. young couple nl
10
Exceptional
2024-08-22 via Nuitee
H
Haralampi young couple bg
8
Very good
2024-07-22 via Nuitee
E
Ekaterina young couple bg
8
Very good
2024-04-19 via Nuitee
I
Iliopoulos young couple gr
8
Very good
2024-04-14 via Nuitee
D
Dimitry young couple il
9
Superb
2024-03-31 via Nuitee
J
Jacqueline young couple gb
2
Not rev
Pros:

I can only imagine it would very similar to a hotel that was bombed in the war ! Requires a major refurb !

Cons:

Everything apart from the bed !

2024-03-09 via Nuitee
S
Shannon group gb
3
Pretty good location, food ok, apartment overpriced and in poor condition.
Pros:

Location was fine. Breakfast was actually ok.

Cons:

We arrived and were put in the residential part of the complex which required a walk up the street to property next door meaning each time we wanted to use facilities we were having to go outside and walk down the street to the hotel complex. Apartment was a state, floor nosing was all coming up and a hazard, radiators were leaking in the room leaving a puddle, blinds were all battered, both reported and not resolved. Beds were uncomfortable.

2024-03-06 via Nuitee
M
Matheusrosa group ie
9
Superb
2024-03-05 via Nuitee