THE APARTMENT by assethoteles

Hotels
9 (657 reviews)
Avenida de los Fresnos 10 , Torrejón de Ardoz , es

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Limpieza
Comodidad
Ubicación
Trato del personal
Calidad del apartamento
Cons:
Dificultad con el check-in
Calefacción

Categories

Cleanliness
9.14
Guests consistently praised the cleanliness of the apartments.
Service
9.11
The staff received positive feedback for their friendliness and helpfulness.
Location
9.15
The location was described as perfect for visiting local attractions.
Room Quality
9.1
Rooms were noted as spacious, comfortable, and well-equipped.
Amenities
8.63
Most amenities were satisfactory, although minor issues were mentioned regarding the shower.
Value for Money
9.09
Guests felt the apartments offered good value for the quality provided.
Food and Beverage
8.64
No specific feedback was provided; thus, average rating based on similar establishments.
Overall Experience
9.11
Overall, guests enjoyed their stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:29

Property Description

Luxurious Accommodation with Modern Amenities

THE APARTMENT by assethoteles offers a luxurious stay in Torrejón de Ardoz, with convenient access to IFEMA and Santiago Bernabéu Stadium. The property boasts spacious units with free WiFi, a fully equipped kitchen, and a cozy seating area. For added convenience, guests can enjoy a private entrance and air-conditioned rooms with top-notch facilities like a coffee machine, dishwasher, and flat-screen TV.

Family-Friendly and Accessible

Ideal for families and guests with special needs, THE APARTMENT features family rooms and facilities for disabled guests. The aparthotel ensures a comfortable stay for all visitors, providing essential amenities and a welcoming atmosphere for everyone to enjoy.

Convenient Location and Nearby Attractions

Situated just 4 km from Madrid-Torrejón Airport, and with easy access to Chamartin Railway Station and Thyssen-Bornemisza Museum, THE APARTMENT by assethoteles offers a prime location for travelers. Explore the city with ease and return to a relaxing retreat at this exceptional aparthotel.

Book your stay at THE APARTMENT by assethoteles for a memorable and hassle-free experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 657 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
G
González Vega • couple • es
10
Pros:

Ubicación y confort

Cons:

Que entras muy tarde y sales muy temprano

2026-02-13 • via Nuitee
N
nmatrai • family_with_children • es
8
Good for the price
Pros:

Good place to stay one or max 2 nights if you're waiting for a flight as it's very close to the airport by car. Bathroom area had doors for toilet and shower but not for the washing room.

Cons:

-No blackout curtains in the bedrooms, being on the ground floor we had glare and noise from the street all night long.
-Internet was not working for the television, so not possible to watch Youtube or Netflix.

2026-02-12 • via Nuitee
H
Holmes • solo_traveller • es
10
Perfect room and kitchen with a lot of space
Pros:

Amazing space and cleanliness

Cons:

All good, no complaints

2026-02-11 • via Nuitee
J
José Miguel • solo_traveller • es
9
2026-02-09 • via Nuitee
V
Vicente • extended_group • es
4
Nadie en recepción. Máquina bloqueada.
Pros:

Instalaciones nuevas,modernas y limpias.

Cons:

El check-in fue un desastre. Llegamos a las 21:00 cansados después de todo el día y nos encontramos con una máquina para registrarnos. NO HABÍA PERSONAL ALGUNO. Además, la máquina no funcionaba correctamente. Teníamos tres habitaciones y cuando estábamos con la segunda se atascó. Entró en bucle y nos hacía repetir el proceso continuamente. Llamábamos al telefonillo de contacto junto a la máquina y nadie contestaba.
Finalmente, conseguimos contactar con un número a través de booking y vino un recepcionista que solucionó el problema una hora después...
Muy bien que sean unas instalaciones modernas, ¡pero no nos pasemos de modernidad! Las personas son necesarias en los puestos de trabajo.

2026-02-09 • via Nuitee
M
Maria del Carmen • family_with_children • es
10
Como apartamento en Torrejón
Pros:

El alojamiento estaba nuevo y muy limpio.
Era muy cómodo, cama cómoda, salón amplio.
Todo genial

Cons:

Esta muy cercano al mágicas navidades y al centro, pero hay que ir en coche, porque hay que cruzar una carretera y lo aleja de todo por ese motivo

2026-02-08 • via Nuitee
D
Dmitry • extended_group • es
10
Pros:

It was spotlessly clean, spacious, perfectly equipped and the beds were very comfortable. The location is great if you are visiting the Christmas festival. I would like to return!

Cons:

The check in system is a little bit annoying.
There was a smell of cigarettes in the toilet.

2026-02-08 • via Nuitee
U
Utrera • extended_group • es
10
Pros:

TODO

2026-01-29 • via Nuitee
M
MARTINEZ ALVAREZ • extended_group • es
9
Recomendable
Pros:

La distribución de las habitaciones y que son nuevas

Cons:

El Chek in es tedioso y la máquina no funcionaba bien

2026-01-29 • via Nuitee
M
Miguel • extended_group • es
10
2026-01-29 • via Nuitee
N
Natalia • extended_group • es
10
2026-01-28 • via Nuitee
M
Macarena • couple • cl
10
Todo muy bien
Pros:

Muy cómodo , limpio

Cons:

Los utensilios de la cocina no serían para la cocina

2026-01-28 • via Nuitee
E
Elena • couple • es
10
2026-01-28 • via Nuitee
G
García-Rovés • solo_traveller • es
10
2026-01-27 • via Nuitee
F
Fatima • couple • es
10
2026-01-27 • via Nuitee
L
Luigi • solo_traveller • gb
3
Unacceptable
Pros:

Good space, modern

Cons:

It was super cold, the heater was not enough, not working
The keys where inaccessible, we never got it

2026-01-26 • via Nuitee
P
Pedro • couple • es
8
Está muy bien
Pros:

La amabilidad del personal y la ubicación

Cons:

Estaban en obra y se iba mucho la señal de wifi, un día se activó la alarma de incendios y me tocó salir con mi bebé en brazos a medio vestir pero no era nada

2026-01-25 • via Nuitee
L
Lindsay • couple • es
10
Un par de dias ideales
Pros:

Las instalaciones super modernas y con todo muy nuevo. El kit de limpieza un detalle. Lo cerca que estaba de la ciudad de la navidad y las cositas y opciones alrededor para comer, aparcar, etc

Cons:

Que no haya personal presente pero si llamas enseguida te resuelven

2026-01-25 • via Nuitee
A
Adrian • couple • es
8
2026-01-25 • via Nuitee
D
David • couple • cz
9
2026-01-25 • via Nuitee