St Giles Mid Valley Kuala Lumpur

Hotels
8.2 (1228 reviews)
Mid Valley City, Lingakaran Syed Putra , Kuala Lumpur , my
+60 3-2268 1188

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Amazing staff
Cons:
Limited dining options
Some cleanliness concerns

Categories

Cleanliness
7.99
Cleanliness is consistently praised, though some reviewers noted minor issues.
Service
8.46
Staff has been described as amazing and helpful.
Location
9
Unbeatable location next to shopping malls, highly praised in multiple reviews.
Room Quality
8.45
Rooms are spacious and comfortable, though some reviewers had minor complaints about amenities.
Amenities
7.98
Well-equipped kitchen and good fitness facilities, though some lacking in dining options.
Value for Money
7.74
Some guests found it disappointing compared to expectations for the price.
Food and Beverage
7.49
Limited food options available and snacks not as varied as expected.
Overall Experience
8.46
Overall pleasant stays with a few minor issues, generally a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:39

Property Description

Premier Location
Experience luxury accommodation atop Gardens Mall in Mid Valley.

Modern Amenities
Enjoy free WiFi, spacious rooms with city views, and an infinity pool.

Fine Dining Experience
Indulge in delicious buffet breakfast, fine dining at Sage, and cocktails at the lobby lounge.

To make your reservation now and experience a blend of luxury and convenience, book The Gardens – A St Giles Signature Hotel & Residences today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. A third party payment are not accepted.
Please note that guests have to pay a deposit for incidental charges via cash or credit card pre-authorization upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.2
Based on 1228 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9
Room Quality: 8.45
Amenities: 7.98
Value for Money: 7.74
Food and Beverage: 7.49
Overall Experience: 8.46
W
WEI JIIN • family_with_children • my
10
a perfectly comfortable stay
Pros:

Breakfast was excellent. Adding few more dishes for vegetarian is very much recommended.

2026-08-08 • via Nuitee
P
Ping Ping • couple • sg
9
Great location and room was very clean
Pros:

Location

Cons:

Price lvl

2026-08-04 • via Nuitee
K
KimmN • family_with_children • sg
9
2026-08-03 • via Nuitee
Z
Zoey • solo_traveller • sg
8
Pros:

Cleanliness, breakfast spread and staff attending us are marvellous

Cons:

Air conditioning..

2026-08-03 • via Nuitee
C
Chun Kit • solo_traveller • my
9
Overall is good other than poor wifi internet connection
Pros:

Location is great

Cons:

Wifi is poor. Facing constant disconnection

2026-07-24 • via Nuitee
S
syazarina • solo_traveller • my
10
2026-07-22 • via Nuitee
H
Halijah • couple • sg
10
Everything is good
Pros:

Near to mall

2026-07-20 • via Nuitee
K
Kumar • solo_traveller • my
10
Pros:

The location is great and the room is beautiful

Cons:

Please allocate the designated parking lots cause finding parking in mid valley is very difficult

2026-07-13 • via Nuitee
L
Ling • solo_traveller • my
7
Pros:

Comfy bed and good breakfast.

Cons:

I stayed here in and was highly disappointed to find that the air conditioning temperature is centralized and cannot be adjusted by guests. The room was set to too hot making it very difficult to get a comfortable night's sleep

2026-07-12 • via Nuitee
C
Chit Yin • couple • au
9
Great convenient hotel
Pros:

Fabulous location, newly renovated clean and comfortable rooms, quiet fridge, well working air conditioner and nice deep bathtub.

Cons:

Honestly, its a little expensive for Malaysia.

2026-07-12 • via Nuitee
A
Alex • couple • my
10
2026-07-10 • via Nuitee
P
Prema • solo_traveller • sg
10
Pros:

service, cleanliness and shopping

2026-07-05 • via Nuitee
F
Francesca • family_with_children • my
10
2026-07-05 • via Nuitee
Y
Yew Hong • solo_traveller • sg
6
Cons:

The breakfast wasn’t appealing. Not impressed by the way the food served in big pots with covers, difficult to take the food and where to put the bog covers.
I felt the bread wasn’t done right.

2026-06-23 • via Nuitee
A
Angeline • couple • au
10
2026-06-23 • via Nuitee
S
Sebastian • family_with_children • ie
9
2026-06-22 • via Nuitee
P
Pamela • solo_traveller • sg
10
Pros:

Extremely comfortable rooms right next to the mall. Love the location.

Cons:

Swimming pool wasnt the biggest but good enough for a dip with kids.

2026-06-20 • via Nuitee
J
Jamal Hussain • couple • sg
9
Pleasant stay. My wife liked it too.
Pros:

Location. Good breakfast buffet. Nice clean room.

2026-06-19 • via Nuitee
G
Geneva • family_with_children • sg
10
2026-06-16 • via Nuitee
P
Paulin • solo_traveller • sg
9
Pros:

Location is great as it is connected to 2 big malls. Staff are friendly and very accomodating.

Cons:

There is nothing that wasnt great.

2026-06-08 • via Nuitee