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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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Pool with view
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Salt-water pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Fence around pool
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Premier Location
Experience luxury accommodation atop Gardens Mall in Mid Valley.
Modern Amenities
Enjoy free WiFi, spacious rooms with city views, and an infinity pool.
Fine Dining Experience
Indulge in delicious buffet breakfast, fine dining at Sage, and cocktails at the lobby lounge.
To make your reservation now and experience a blend of luxury and convenience, book The Gardens – A St Giles Signature Hotel & Residences today.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. A third party payment are not accepted.
Please note that guests have to pay a deposit for incidental charges via cash or credit card pre-authorization upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Direkt an einem großen Einkaufszentrum mit sehr viel Restaurants zur Auswahl
Alles Prima
Everything
Nothing
I like the vibes, services, view of the room, the wide spacious & clean room. The best part, they carter to my request. The swimming pool is very very the clean & i really enjoyed swimming with my kid. And yes, i got the late check-out with free! will return back. next time!
The breakfast area is so dark. Maybe they should put more lights to make it brighter and we can enjoy the delicious dishes they serve.
A lady with shoulder length hair placed me near the lift, she even offered to assist while I waited for Enc Badre. On the last day she understood my impatience by informing her colleague to help me out first
Encik Syahir was helpful bec I'm wheel chair bound the first day. He understood my need for pillow yet it was overlooked by house keeping
Encik Badre was very attentive and knows how to handle the disposition of a patient in pain. He understood why I chose St Giles Mid Valley for my recuperation. He understood my need to be able to use bathroom. He has the Tact and Empathy
It is the quality that I chose
Quality of the pillow bedsheets, mattress, towels, rugs
Encik Hafizi of the House Keeping Level 21 knows what I wanted and ensure my room is Tip Top and cleaned in time after my communications or He was collateral damage to my major blow up!
This young man has future after heavy shelling still have guts to check on me if everything is up to my expectations.
The little mini thing such as:
1. placement of my phone charger wire placed under a box so I it is reachable to me and doesn't fall to the way side 5 star solving my problem of turning in pain to reach the wire on the 3rd Day
2. placement of my kimono reachable at sitting position instead of hanging it making it unreachable 5 star on the 2nd Day
3. even using hotel pillowcase to cover my own contour pillowcase 5 star on the 4th Day 👏👏👏👏 this is Priceless even I missed this! The smooth texture of the thread count made my day
4. Plastic chair for me to sit bathing
What I didn't like were there seems to be a misalignment between reception and house keeping, that led me to direct confrontation the House Keeping staff directly. On the second/3rd day 9-10am morning, you can check the CCTV after I've lost it
After twice of delay, I insist on seeing The House Keeping Manager which Enc Hafizi defuse my blow up outside my floor
He listened and understood me therfore I extended my stay and will continue to chose St Giles Mid Valley as one of my favourite hotel stay
Good location and great breakfast.Staff was helpful,polite n friendly
Could add towel hanger or hook in bathroom.overall all are great n love the new renovated rooms..
Strategic location at Mid Valley, great staff & big room
Everything
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