Aparthotel Parque Santiago III

Hotels
Independent
9.2 (30 reviews)
Avenida las Américas 2, Playa de la Américas, Arona, 38660 , Arona , ES

Facilities

Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Outdoor furniture
ATM/banking
Breakfast available (surcharge)
Snack bar/deli
Shopping mall on site
Garage
See all facilities

Review Highlights

Pros:
Beautiful pools
Friendly staff
Great location
Spacious apartments
Cons:
Cockroaches in the apartment
Average dinner quality

Categories

Cleanliness
7.18
Concerns about cockroaches in the apartment negatively impacted the cleanliness perception.
Service
9.99
Staff are friendly and helpful, which adds to a positive service experience.
Location
9.69
Well-located near the beach, enhancing the overall experience.
Room Quality
8.64
The apartments are spacious and modern, though issues were noted with cockroaches.
Amenities
9.67
Excellent pools and beautiful surroundings with well-maintained gardens.
Value for Money
9.63
General value perception is positive given the amenities and location.
Food and Beverage
9.18
The breakfast buffet was very good, but dinner was average.
Overall Experience
9.65
Despite some issues, guests had a great time and would return, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:47

Property Description

Spa and Dining Options
Pamper yourself with massages and facials, then savor delicious meals at any of the 3 restaurants on-site.

Entertainment and Connectivity
Enjoy entertainment on flat-screen TVs, stay connected with free Wi-Fi, and unwind at the hotel's 2 bars/lounges.

Convenience and Location
Benefit from amenities such as a 24-hour front desk, laundry facilities, and proximity to Arona Pyramid and El Camison Beach.

Book your stay at Aparthotel Parque Santiago III for a relaxing getaway near Playa de las Américas.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 30 reviews
Cleanliness: 7.18
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.67
Value for Money: 9.63
Food and Beverage: 9.18
Overall Experience: 9.65
A
Ashleigh
10
Perfect few days.
Pros:


Perfect location, clean hotel, lovely staff and a very comfortable stay. The pool areabis so relaxing and chilled.

2025-10-04 via Nuitee
D
Daniel
10
Pros:

Super Meerwasserpool, nähe zum Strand.

2025-09-16 via Nuitee
E
ellen Maria family
10
Pros:

Het is een super mooi appartement met alles wat je nodig hebt ! Als ik toch iets klein moet zeggen is het dat de douche lekt na een douche. Water komt onder de deur uit maar met de handdoeken zo verholpen en elke dag werd alles grondig gepoetst en krijg je nieuwe handdoeken. Ik zou direct weer terug hier naar toe komen ! Buiten het groot terras was ook zalig en veel te doen in de buurt !

2025-09-15 via Nuitee
N
Nicolas
8
Pros:

Très bien situé

2025-08-19 via Nuitee
A
Andreas
8
Pros:

Frühstück maximal Mittelmass. Abendessen abwechslungsreich und lecker. Unser Zimmer war sehr modern und sauber. Leider haben wir jedoch ein Zimmer erhalten, welches sich auf einem tiefen Erdgeschoss befand (vom Erdgeschoss her musste man 4-5 Treppentritte nach unten gehen). Von daher hatten wir keinen Ausblick, es war jedoch sehr ruhig. Die Betten waren hart, wir haben jedoch gut geschlafen

2025-08-15 via Nuitee
P
Pedro Luis partner
10
Pros:

el apart hotel es una construccion de 3 plantas al lado del mar. con una buena playa y excelebrea piscinas separadas por edades en medio de hermosos jardines con palmeras y plantas de todo tipo.

2025-08-12 via Nuitee
R
ROBERT family
8
Pros:

The apartment we were given was glorious - two bedrooms, one en-suite, and a huge balcony.
The hotel is beautiful. Well laid out and perfect attention to detail.
Staff are friendly and helpful.
Pools are lovely, albeit rather salty. The beach is right on the doorstep.
Breakfast was excellent.
Our only issue was cockroaches - lots of them! Our apartment was right by the recycling which included food waste and they were doing renovation work next to that so may have disturbed them - it doesn't look like a regular major issue from reviews.
We must have had 20+ live roaches in the apartment over the 5 days we were there (and we didn't spend a lot of time there for this reason) - and a lot of tiny dead ones when we sprayed.
I won't say it ruined the holiday - we still had fun - but my daughter wouldn't sleep in the bedroom where she'd seen them on her bed, they were in the shower......it wasn't nice at all so it was a constant concern. The hotel gave us spray but it was very potent so we had to go out for hours and left us with a lot to clear up, but they were back after 24 hours. It was a real shame. I'd be reluctant to return.

2025-08-11 via Nuitee
A
Antonio
10
Pros:

Das Frühstück Buffet war sehr gut.
Die Arbeiter sind sehr freundlich.
Am lustigsten fanden wir der Chicken Run für die Liegen am Pool.Obwohl das Meer viel schöner ist.

2025-08-01 via Nuitee
E
Enrique Peña family_with_children
6
Pros:

Mucho ruido estaban de obras , el bufet bastante malo ,el primer día había una cucaracha rondando por la zona de las ensaladas y la mataron con el mismo trapo que luego pasaban por la mesa .

2025-05-26 via Nuitee
M
Maria
6
Áreas comunes muy buena pero habitación mal huele
Pros:

Las áreas comunes son super buenas para familia y los niños, así como las habitaciones. Es un complejo que está adelante de la playa, tiene restaurantes, la área de piscina un parque acuático para niños y piscina adulto. La agua de la piscina muy helada para entrar pero aún así si puede desfrutarla.

El punto negativo fue el olor terrible en la habitación que todos los días, principalmente por la mañana al entrar en el baño estaba muy mal y la internet que no funcionaba para conectar la televisión. Solamente en el teléfono.
Además de esto el aparcamiento nos fue informado que serían 10 euros por día en 3 días al mínimo, pero no nos informaron que antes de salir debería ir hasta la recepción. Con esto, pagamos 48 euros en 36h. Reclamamos sobre estos 3 puntos en nuestra salida y nos fue informado que la habitación que estábamos ya tenía recibido reclamaciones de mal olor.

2025-04-25 via Nuitee
P
Patricia family_with_children
8
Pros:

The Poolarea was beautiful. The room itself was extreme loud until 11pm (a bar direct under the balcony with livemusic/dj everyday). We wouldn't book a citysight room again, because it was way too loud with a child.
The beds are also not really comfortable.

2025-04-13 via Nuitee
M
Marie family
8
Pros:

Great location, room cleaned daily. We had a garden view property in Gran Canaria Building, slightly noisy location as sound travelled easily through apartment. Wouldn’t deter me from staying again though.

2025-03-03 via Nuitee
M
Matthew family
10
Pros:

Excellent location, lovely pool areas and well kept grounds. Very much recommended.

2025-03-02 via Nuitee
T
Thomas
10
Pros:

Great location, lovely grounds and pools. You won't regret staying here. Room was refurbished and perfect.

2025-03-01 via Nuitee
N
Nigel family
4
Pros:

Good points:
Food
Pool
Checkin
Extended check out (at a cost)

Bad points:
3 large cockroaches found in room, reported to reception, but no action or compensation offered
Towels removed by cleaners, but not replaced, multiple calls to reception, but no new towels
Very noisey renovation works in the room/s directly above, banging and drilling most of the day

2025-02-26 via Nuitee
P
Pia
10
Bästa stället i Playa las Americas
Pros:

Toppenbra 3 rumslägenhet med perfekt läge. Ända minus var långsamt och svajigt Wifi Det kunde också varit någon typ av halkskydd i duschen.
Poolområdet är stort och trevligt, allt från lugn lummig del för enbart vuxna till badland i andra ändan av området för barn från 4 år.
Anläggningen ligger precis vid den långa strandpromenaden på ena sidan och gata med affärer och bra restauranger på andra hållet.

2025-02-14 via Nuitee
J
JEAN PIERRE
10
Super séjour dans un hôtel avec un jardin tropical
Pros:

Nous sommes très satisfaits de notre séjour, le ménage fait tous les jours et changement du linge de maison à la demande. Personne très serviable et très aimable. Et malgré la barrière de la langue, le personnel fait beaucoup d'effort pour nous renseigner.

2025-02-10 via Nuitee
E
Elizabeth partner
8
Pros:

Winter sun

2025-02-02 via Nuitee
D
Daniel
10
Dejligt ophold for familie med småbørn.
Pros:

Rigtig fint hotel også for en familie. Opvarmet pools og klart det hyggeligste hotel i området.
Vi nød vores ophold og omgivelserne. Det eneste vi savnede var bedre madrasser, men det er også det eneste.

2025-01-28 via Nuitee
R
ROBERTO
10
Pros:

Piscina bellissima, il mare a 50 metri. Molti negozi sotto l'hotel. Pulizie e cambio asciugamani quasi tutti i giorni.

2024-12-31 via Nuitee