Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Express check-in/check-out
Soundproof rooms
Ski storage
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean apartments
Availability of sauna
Cons:
Issues with cleanliness
Maintenance problems
Limited breakfast variety

Categories

Cleanliness
5.78
Numerous complaints about cleanliness and maintenance issues.
Service
8.75
Friendly staff but with some language barriers; standard quality for this hotel tier.
Location
8.79
Good location with proximity to key places such as supermarkets and ski lifts.
Room Quality
7.24
Adequate space but several maintenance and comfort issues reported.
Amenities
8.27
Good amenities like sauna and drying cabinet available in the apartment.
Value for Money
7.23
Price considered high but competitive; overall decent value.
Food and Beverage
6.78
Breakfast options lacking variety; other food available was decent.
Overall Experience
8.75
Mixed experience with some significant highs and lows, but generally satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:45

Property Description

Sustainable Luxury in Levi

Modern Amenities: Hotel Lost in Levi offers a range of modern amenities including a kitchen with top-of-the-line appliances, flat-screen TVs, and soundproof family rooms.

Recreational Activities: Guests can indulge in various activities such as skiing, hiking, and cycling, with convenient services like bicycle rental and ski storage available on-site.

Convenient Location: Situated near popular attractions like Spa Water World and Levi Summit, the hotel provides easy access to nearby landmarks and the Kittilä Airport for a seamless travel experience.

Book your stay at Hotel Lost in Levi for a perfect blend of luxury and sustainability.

Important information:

Please note that breakfast is not included in the price from 1.5.-31.8, as the restaurant is closed for these days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bed linens and towels are not included in the room rate. Guests can rent them at the property for an additional charge of EUR 25.0 per person or bring their own.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 45 per person per stay when using an available cot.
    Children up to and including 17 years old stay for € 25 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 134 reviews
Cleanliness: 5.78
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 8.75
O
Oriol • couple • es
7
Una mica decepcionant pel preu que pagues.
Pros:

L'espai de l'apartament, completament equipat.

Cons:

La llum entrava per la finestra a primera hora del matí tot i les cortines.

2026-03-06 • via Nuitee
S
shuhwa • solo_traveller • tw
9
2026-03-03 • via Nuitee
R
Renate • couple • nl
7
Prima accommodatie voor een week.
Pros:

Centrale ligging; 5 minuten wandelen van centrum en tegenover supermarkt.
Nette faciliteiten in studio.
Restaurant klein en rommelig, maar ontbijt voldoende om de dag goed te starten.

Cons:

Kussens van de bedden moeten vervangen worden; zijn klein en weinig stevig.

2026-03-01 • via Nuitee
K
Kim • family_with_children • gb
3
Nice hotel but really needs to improve customer service & cleanliness
Pros:

Room facilities was decent.
Not too far of a walk to everything, about 10mins
Supermarket across the road

Cons:

No responses to emails.
No instructions to find the property, it wasn’t clear where the reception was. No staff on sight after 8pm, tbh I’m not sure they’re even they’re to this time. Theo’s a phone number to call after this time but didn’t go through. We received a code for the key but no door number. Wandering around with a 2 & 4 year old & 2 cases. Eventually another guest stayed with us and we guessed which room was ours.
The bedding had hairs and stains on it. Completely unacceptable!

2026-02-28 • via Nuitee
A
agostino • couple • it
9
2026-02-24 • via Nuitee
M
Matthieu • family_with_children • fr
6
Pros:

Emplacement au top, petit déjeuner largement suffisant même si le restaurant n'est pas très grand.

Cons:

Luminosité la nuit : impossible de couper complètement la lumière venant de l'extérieur. Des rideaux opaques ne seraient pas un luxe.

Logement pas tout a fait clean, le tapis du séjour n'avait pas été aspiré (plein de peluches) et ils y avaient quelques miettes sous la table. le reste était propre.

2026-02-22 • via Nuitee
O
Oliver • couple • de
9
A very good choice for a budget stay
Pros:

for this kind of location the breakfast was really awesome! So much joice and a lot of fresh vegetables and fruits - I liked it a lot!
Also the privat sauna in the bathroom added a lot of value to this stay.
The location is close enough to the city centre, the supermarket is close enough to get groceries easily, there's always a parking slot - perfect.
Definitely a good choice.

Cons:

Our dishwasher didn't work - but I guess, this is only a temporary problem.

2026-02-22 • via Nuitee
S
Sanne • couple • nl
1
Verschrikkelijk
Pros:

Er zat een supermarkt tegenover

Cons:

Alles was smerig. Bij het ontbijt veel over de datum of uitgedroogde producten. Alles was smerig van de ontbijt zaal tot de hal tot aan de kamers, niks wordt schoongehouden. De producten van het ontbijt worden met natte handschoenen 1 voor 1 aangepakt en in niet schoongemaakte bakjes teruggestopt (en niet voldoende koel bewaard) . Tussendoor word de telefoon even ter hand genomen (dus geen schone handschoenen meer). Weinig keuze op het ontbijt en heel karig. Zeer onvriendelijk personeel!! En daarnaast kregen wij niet alle faciliteiten dat wel bij de reservering inbegrepen zou zitten!! De kamer was alles behalve schoon! Vieze matrassen, vlekken in de bank, matrassen en kleden. Kast kon niet gebruikt worden hoe smerig deze was. Etc..

2026-02-11 • via Nuitee
H
Holger • couple • de
9
Gute Lage, angenehmer Aufenthalt. Nette Menschen.
Pros:

Die Zimmer sind ganz ok. Gut eingerichtet , immerhin modern und vom Zustand her sehr gut. Empfang und Essenraum und Restaurant sind eins, Frühstück so naja, eher wie ein Hostel.

Cons:

Betten sehr schmal, Matratzentopper verrutschte schnell auf den (zusammengestellten) Einzel-Betten.

Sonst alles ganz gut.
Fensterverdunkelung nicht wirklich nennenswert(Jalousien) , im Sommer vermutlich störend hell, Im Winter strahlte die Parkplatzbeleuchtung durch.

2026-02-11 • via Nuitee
L
Lukas • couple • ch
9
Pros:

Sauna

2026-02-10 • via Nuitee
P
Pascal • couple • de
7
Die Unterkunft ist ok
Pros:

Die zentrale Lage und die Sauna

Cons:

Es war nicht ordentlich sauber.

2026-01-31 • via Nuitee
E
Elisa • solo_traveller • fi
9
Täydellinen jos ei ota huomioon noita äskeisiä kommentteja!
Pros:

Rauhallinen. Ei meteliä

Cons:

Opastekyltit missä Hotelli Lost in Levi on pitäisi olla isommalla ja Leviraitin tien vieressä! En meinannut löytää paikkaa kun tulin kävellen! Ja kun bussi tuli 12.30 sain odottaa varusteineni 15.00 asti

2026-01-30 • via Nuitee
A
Andrei • solo_traveller • fi
9
2026-01-22 • via Nuitee
J
Johanna • extended_group • fi
5
Cons:

Henkilökuntaa ei usein paikalla. Ei yhteistä kieltä. Ei autopaikkoja.

2026-01-19 • via Nuitee
J
Jarmo • couple • fi
6
Lisättävä suomenkielistä henkilökuntaa.
Pros:

Aamiainen riittävä itselleni, joillekin ehkä niukka. Sijainti sopiva. Rauhallinen ja hiljainen.

Cons:

Huonetta ja kylpyhuonetta ei oltu siivottu kunnolla, hiekkaa lattialla. Patjat ja peitteet likaisia. Ennakkoon maksettuja liinaavaatteita ei ollut, niistä piti neuvotella, hakea itse ja sijata. Ennakkotiedotteissa virheellisiä/ristiriitaisia tietoja, jotka hämäävät. Henkilökunta ei osannut lainkaan suomea eikä juuri englantiakaan. Parkkipaikat täynnä.

2026-01-19 • via Nuitee
S
Sirpa • couple • fi
8
2026-01-19 • via Nuitee
C
Clemes • solo_traveller • de
8
2026-01-17 • via Nuitee
N
Natsuho • couple • jp
8
Pros:

スタッフの対応が非常に良かった。
とても清潔で快適に過ごせました！キッチンやリネンなど設備が一通り整っていた。
近くでオーロラが見れて貴重な体験ができた。

Cons:

サウナの温度があまり上がらなかったので、使わなかった。

2026-01-11 • via Nuitee
S
Sivakaran • couple • fr
10
2026-01-10 • via Nuitee
S
Svitlana_rose • extended_group • ua
8
В Леви на Новый год
Pros:

Хорошее расположение и наполнение апартаментов. Рядом супермаркет и экскурсионные бюро. До подъемников до 10 минут ходьбы. Из техники есть все необходимое, все работает исправно. Достаточное количество посуды для 4 человек. При заселении номер был чистый. Отдельный плюс сауна и сушильный шкаф прямо в номере.

Cons:

Хотелось бы более разнообразного завтрака. Не хватало яичницы, горячих блюд.

2026-01-09 • via Nuitee