Children allowed

Facilities

Nature reserve
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Firepit
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Property Description

Luxurious Spa Services
Indulge in onsite massages, body treatments, and facials to relax and rejuvenate during your stay at The Secret Garden.

Convenience at Your Fingertips
Enjoy express check-in, express check-out, and dry cleaning/laundry services to make your stay hassle-free.

Charming Guestrooms
With individually decorated guestrooms and complimentary wireless internet access, The Secret Garden provides a cozy and connected atmosphere for guests.

Book The Secret Garden now to experience luxury and comfort in the heart of Tulum.

Important information:

  • 24-hour pool access
  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    Smoking permitted

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

10
Based on 5 reviews
H
Hannah • with friends • nl
9
Superb
Pros:

We got a free upgrade to a bigger room because the internet in the first room didn't have good reception. Lily was super friendly, helpful and attentive. We loved to have a little kitchen and the room was beautiful. You feel like you're in a little jungle oasis, yet close to all amentities and in the beautiful district of la veleta.

Cons:

Be aware that the kitchen has basic equipment, but definitely enough to prep some simple dishes. If we had to mention something negative, the keypad to enter the main door didn't always work, it would be great to have a key.

2025-02-07 • via Nuitee
J
James • young couple • us
4
Comfortable but disorganized.
Pros:

Room and kitchen were fine.

Cons:

We arrived at agreed time, but could not enter. Hostes had wrong date in calendar even tough Booking.com had given her correct date. Fortunately the neighbor helped us contact hostess and got her to come and let us in. We also received the incorrect room number and wifi password.

2025-01-27 • via Nuitee
A
Alayunt • with friends • ca
10
Exceptional
2025-01-03 • via Nuitee
E
Etienne • young couple • fr
10
Exceptional
2023-04-20 • via Nuitee
J
Javiera • solo traveller • us
10
Exceptional
Pros:

Super easy, clear and detailed instructions were shared before arrival. They answered all my questions.

Cons:

I liked everything about this boutique hotel.

2023-02-23 • via Nuitee