Ramada by Wyndham Macae Hotel & Suites

Hotels
Ramada
8.4 (936 reviews)
Rua Agenor Caldas 249 , Macaé , br

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good location
Nice swimming pool
Varied breakfast options
Cons:
Inconsistent service quality
Cleanliness issues noted
Outdated facilities

Categories

Cleanliness
7.89
Several reviews mentioned issues with room cleanliness, impacting the overall score.
Service
9.16
Mixed reviews on service with some positive mentions of staff but significant complaints regarding reception.
Location
9.4
Consistently praised as an excellent aspect of the hotel with good proximity.
Room Quality
7.35
Issues were raised about the size and quality of rooms, especially bathrooms.
Amenities
8.38
Pool and breakfast options received positive comments, but some amenities were not functioning.
Value for Money
8.34
Some reviews indicate good value, while others mention overpriced items.
Food and Beverage
7.89
Breakfast has varying reviews, ranging from good to lacking options.
Overall Experience
8.76
General sentiment aligns closely with average satisfaction, with noted positives and concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 17:34

Property Description

Stunning Sea Views
Located in Macaé, the 4-star Ramada by Wyndham Macae Hotel & Suites offers guests breathtaking sea views from every room. Whether you're unwinding in your room or enjoying a meal at the on-site restaurant, the beauty of the sea is never far away.

Modern Amenities
Each room at the hotel is thoughtfully equipped with a desk, flat-screen TV, and a private bathroom with free toiletries. With city views available in select rooms, comfort and convenience are guaranteed. Plus, stay cool and organized with air conditioning and a wardrobe in every room.

Delicious Dining and Fitness
Start your day with a continental or buffet breakfast at the hotel's restaurant, offering a taste of authentic Brazilian cuisine. Stay active during your stay by visiting the fitness room, ensuring a well-rounded and enjoyable experience.

Ready to experience luxury by the sea? Book your stay at Ramada by Wyndham Macae Hotel & Suites now!

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 936 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.76
A
ADRIANO TAVARES couple br
7
Razoável
Pros:

Café da manhã pode melhorar muito. Poucas opções.

Cons:

Jantar. Péssimo serviço e má vontade dos funcionários do restaurante.

2026-05-06 via Nuitee
L
Luís Claudio solo_traveller br
9
Vale a pena
Pros:

Localização e conforto

Cons:

Café da manhã bem simples

2026-04-30 via Nuitee
M
Mohammed solo_traveller br
5
Boa localização com serviço ruim e instalações precárias.
Pros:

Gostei da localização apenas.

Cons:

Tive problemas com o ar condicionado em dois apartamentos. Começou a pingar sobre a cama. Passei 3 noites péssimas. Desconfortáveis.
No café da manhã precisei esperar 10min por talheres que já deveriam estar a disposição desde o início do serviço.

2026-04-24 via Nuitee
E
EWERTON extended_group br
1
pior experiencia que tive em um hotel em toda a minha vida.
2026-04-16 via Nuitee
H
Hilda family_with_children br
10
Pros:

Ja e a segunda vez que vamos!! Tudo perfeito!! Vamos retornar mais vezes

2026-04-13 via Nuitee
L
Luciana solo_traveller br
10
2026-04-11 via Nuitee
R
Ricardo family_with_children br
9
2026-03-31 via Nuitee
G
GLAUCIUS couple br
9
Excelente
Pros:

Excelente cama e Excelente café da manhã

Cons:

A limpeza sempre pode melhorar

2026-03-31 via Nuitee
M
Marcelo Sanguedo solo_traveller br
8
Pros:

Estacionamento confortável
Excelente café da manhã
Ótima localização

Cons:

É necessário revisar as válvulas do box (chuveiro) limitando a saída de água quente;
Água acumulando na pia do lavabo;
Limitação do cardápio do serviço de quarto.

2026-03-28 via Nuitee
E
EWERTON extended_group br
1
PÉSSIMO HOTEL
Cons:

Overbooking e Descaso Logístico: Três hóspedes com reservas individuais confirmadas ficaram sem acomodação. Após 5 horas de espera na recepção, foram realocados de forma precária em quartos duplos no Ibis. Devido à falta de solução, um de nossos colaboradores precisou dirigir 3 horas de madrugada até o Rio de Janeiro por absoluta falta de alternativa na cidade.

Insegurança e Falha Estrutural: Em um dos quartos ocupado por uma colaboradora, a porta simplesmente caiu. Além do susto, a situação gerou uma insegurança inaceitável, impedindo-a até de utilizar o banheiro antes de deixar o hotel.

Poluição Sonora: O uso ininterrupto de um gerador com ruído excessivo tornou o descanso impossível para todos os presentes.

Higiene e Serviço de Copa: No café da manhã, a falta de talheres e xícaras obrigava os hóspedes a aguardar a liberação de utensílios usados por outros, colocando em dúvida a rapidez e a qualidade da higienização.

2026-03-22 via Nuitee
W
Wandenberg solo_traveller br
4
Pros:

Localização

Cons:

As roupas de cama e toalhas estão extremamente velhas e desgastadas !

2026-03-19 via Nuitee
C
Carlos couple br
8
2026-03-13 via Nuitee
A
Arthur Silva family_with_children br
5
2026-03-02 via Nuitee
R
RONNIE PETTER solo_traveller br
8
Pros:

Quarto

Cons:

Wiffi

2026-02-25 via Nuitee
F
Fatima couple br
9
Satisfeita
Pros:

Flat e café da manhã

Cons:

Piscina, pouquíssimas cadeiras e sombrinha.

2026-02-23 via Nuitee
C
Cristina couple br
10
Dias inesquecíveis.
Pros:

Amei o café da manhã, muito diversificado e saboroso e as meninas da cozinha super simpáticas e receptividade sem igual.

Cons:

A academia poderia ser melhor.

2026-02-22 via Nuitee
T
THIAGO CHELLES couple br
1
2026-02-14 via Nuitee
J
Joao Paulo family_with_children br
8
2026-02-12 via Nuitee
V
Verneck family_with_children br
9
2026-02-12 via Nuitee
F
Felipe family_with_children br
8
Pros:

Bom conforto, localização e preço da hospedagem.

Cons:

Preço muito alto dos produtos de frigobar

2026-01-29 via Nuitee