Ritz Suites Grand Hotel Boutique

Hotels
8.7 (4041 reviews)
Av. Brigadeiro Eduardo Gomes, 125 Lagoa da Anta , Maceió , br

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Sea view / great location
Spacious, comfortable rooms
Attentive and polite staff
Clean rooms (frequent praise)
Heated pool / family-friendly amenities
Cons:
Pool smaller than pictured / disappointment with pool size
Sauna availability/confusion about hours
Presence of multiproperty sales approach
Isolated cleanliness issues (sheets, wet floors)
Breakfast disorganization at peak times
No beach service / beach not always suitable for bathing

Categories

Cleanliness
8.3
Generally praised (extremely clean, boa limpeza) but with isolated issues reported: worn sheets/toalhas and at least one room described as insalubre/enchente ao desligar o ar. Slightly below target due to those reports.
Service
9.1
Staff frequently praised (atendimento incrível, recepção elogiada, funcionários educados). Some service negatives (confusão sobre sauna horário, vendedores de multipropriedades, falta de comunicação ocasional), but overall strong positive reception justifies a high score.
Location
8.9
Many guests highlight excellent location and sea views ('vista para o mar', perto da praia), though a few mention distance from points of interest or a beach not ideal for bathing. Net sentiment positive.
Room Quality
8.6
Rooms described as spacious, comfortable and with great views; some specific issues noted (meia porta do box molhando o chão, problemas de encharcamento do piso, pequenas falhas de conservação). Overall good but not perfect.
Amenities
8.1
Mixed feedback: heated pool and offered baby items praised, but complaints include pool much smaller than photos, sauna funcionamento irregular, espaço kids sem cobertura e ausência de serviço de praia. Amenities uneven across stays.
Value for Money
9
Several reviews explicitly cite good cost-benefit ('Ótimo custo benefício', valeu a pena). Some note pricey daily rates but still felt the experience justified the cost.
Food and Beverage
8.6
Breakfast repeatedly praised (excelente café da manhã, desayunos deliciosos) and some positive mentions of dinner; isolated complaints about limited options or meal quality ('comida péssima' para um caso, falta de queijo coalho). Generally strong but with occasional issues.
Overall Experience
9
Many enthusiastic summaries ('Perfeito', 'Espetacular', 'Luxo', 'simplesmente perfeito') with recurrent praise for comfort and accueil; occasional operational problems lower but do not outweigh broadly excellent experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-02 08:51

Property Description

Luxurious Accommodation Near Stunning Beaches

Modern Amenities: Ritz Suites Home Service offers an outdoor pool, fitness center, and a restaurant for guests to enjoy during their stay. The air-conditioned rooms come with free WiFi, a flat-screen TV, and a safety deposit box for convenience.

Convenient Facilities: Some rooms feature a kitchenette, perfect for preparing meals, while the property also provides free private parking. The sun terrace is ideal for relaxation, and the multilingual staff at the reception are available 24/7 to assist guests.

Prime Location: Situated just steps away from Cruz das Almas Beach and less than 1 km from Jatiuca Beach, this 4-star hotel is a great choice for travelers looking to explore the beautiful beaches of Maceió.

Book your stay at Ritz Suites Home Service now to experience luxury and comfort by the beach!

Important information:

Please be advised that property will contact guests to request a copy of their ID with photo and to fill a credit card pre-authorization form before check-in.

Please note all kitchenware must be requested at the reception.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 4041 reviews
Cleanliness: 8.3
Service: 9.1
Location: 8.9
Room Quality: 8.6
Amenities: 8.1
Value for Money: 9
Food and Beverage: 8.6
Overall Experience: 9
D
Dulon • family_with_children • us
9
Excellent stay
Pros:

Great breakfast. Very good location.

Cons:

Too crowded

2026-07-18 • via Nuitee
C
claudia • extended_group • uy
8
Pros:

La higiene y la atención del personal

Cons:

La música alta en el restaurante

2026-07-16 • via Nuitee
E
Ebimael Carvalho Santos • couple • br
10
2026-07-14 • via Nuitee
A
ANDRE • solo_traveller • br
8
2026-07-14 • via Nuitee
T
Tadeu • family_with_children • br
8
Pros:

Os funcionários são muito simpáticos, educados e atenciosos.

Cons:

Achei a área de lazer para crianças muito pequena.
Senti falta de um trocador de bebê. Uma copa infantil.
A piscina estava gelada.

2026-07-14 • via Nuitee
J
Jaqueline • couple • br
8
2026-07-14 • via Nuitee
S
Sandra • solo_traveller • br
7
Pros:

Dimensões do quarto, a cama confortável, número de elevadores, etc..

Cons:

Decoração do quarto e das circulações dos pavimentos, muito a desejar.

2026-07-13 • via Nuitee
A
Alexandre • solo_traveller • br
10
Pros:

Bom dia !!!
Excelente 👏🏼

Cons:

.

2026-07-13 • via Nuitee
L
Laurenildo Monteiro • solo_traveller • br
8
Pros:

Estrutura

Cons:

Nada

2026-07-13 • via Nuitee
R
Raphael • solo_traveller • br
5
Pros:

Conforto e limpeza

Cons:

Não estão preparados para servir café da manhã para a quantidade de pessoas que recebem, wi fi simplesmente não funciona.
Piscina minúscula, não atende a quantidade de hóspedes.
Pelo valor da diária deixa a desejar.
Tv minúscula.

2026-07-13 • via Nuitee
L
lacombe • solo_traveller • br
10
Hotel excelente
Pros:

Adorei o hotel . O quarto super confortável, banheiro ótimo ( chuveiro, toalhas, tamanho). A vista do quarto era linda com o mar maravilhoso. Os funcionários todos muito cordiais. Caminhada até a feirinha do artesanato de uns 40 min beira mar. Havia uma empresa de turismo no hotel que proporcionava todos os passeios.

Cons:

Tudo muito bom. Voltarei com certeza

2026-07-13 • via Nuitee
H
Heloíza • family_with_children • br
10
2026-07-12 • via Nuitee
A
Ana Cecilia • couple • br
9
2026-07-12 • via Nuitee
A
Adriano • couple • br
10
2026-07-11 • via Nuitee
C
Claudia Regina • couple • br
10
Excelente
Pros:

Café manhã excelente
Equipe super atenciosos
Tudo limpo
Recepção agradável cheirosa

Cons:

Gostei de tudo

2026-07-10 • via Nuitee
G
Gabriela • solo_traveller • br
10
2026-07-09 • via Nuitee
E
ELISSANDRA • solo_traveller • br
10
2026-07-09 • via Nuitee
T
THAÍSA • solo_traveller • br
8
2026-07-09 • via Nuitee
B
Breno • couple • br
10
Pros:

De tudo. Tudo ótimo

Cons:

No meio do café da manhã fui abordado por um funcionário , um meio careca ridículo que me constrangeu ao falar pra eu ir pagar o café na recepção. Acho q dele foi meio inexperiente na forma de falar comigo. Fui na recepção e ele meio que me seguiu pra levar a conta como se eu fosse dar algum tipo de calote. Eu consumi no bar na noite anterior, fui muito bem tratado pelo rapaz do bar, inclusive da outra vez q estive aí ele também me tratou muito bem, mas esse que me abordou no café da manhã eu não gostei da abordagem não.

2026-07-07 • via Nuitee
A
ALISSON • family_with_children • br
9
Pros:

Quartos amplos

Cons:

Café da manhã bom só falto mais umas opções nordestinas carne seca

2026-07-07 • via Nuitee