Luxe Paradise Residence Nhat Chieu

Hotels
7.3 (43 reviews)
21 alley 115 Nhat Chieu str, Tay Ho District 303 , Hanoi , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Free wired internet
Water park access (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking
Garage
Bicycle-friendly property
See all facilities

Review Highlights

Pros:
Location
Size of the apartment
Cons:
Cleanliness issues
Poor service
Missing amenities

Categories

Cleanliness
4.16
Numerous mentions of dirtiness and smell; significant negative sentiment.
Service
7.13
Mixed sentiment; some issues with staff communication.
Location
9.17
Positively mentioned as convenient and close to attractions.
Room Quality
6.12
Issues with odors and lack of maintenance indicated.
Amenities
7.15
Some amenities not stocked or missing, leading to dissatisfaction.
Value for Money
8.11
Value is decent but overshadowed by cleanliness and amenity issues.
Food and Beverage
8.16
Not mentioned specifically; assumed average quality.
Overall Experience
8.43
Negatives mostly balance out positives; overall not very satisfying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:37

Property Description

Stunning Lake Views and Modern Comforts

Luxurious Amenities: Enjoy a well-fitted kitchen, flat-screen TV, and private balcony with city views in each unit. Free WiFi and parking add convenience to your stay.

Convenient Location: Situated near key attractions like the Vietnam Museum of Ethnology and West Lake, with easy access to the airport.

Recreational Opportunities: Explore Hanoi on wheels with the available bicycle rental service and immerse yourself in local culture with activities like cycling.

Book your stay at Paradise Home Apartment Nhat Chieu for a perfect blend of relaxation and adventure.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 9 years old stay for VND 300,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 43 reviews
Cleanliness: 4.16
Service: 7.13
Location: 9.17
Room Quality: 6.12
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.43
M
Minh Sơn family_with_children vn
5
2026-02-09 via Nuitee
T
Trọng couple vn
9
2025-09-30 via Nuitee
I
Ilhem couple fr
1
Affreux. Ne vous fiez pas aux photos
Pros:

L’emplacement seulement

Cons:

Affreux , sale , mégots de cigarettes sur la terrasse , odeur infecte dans la chambre , moississure au plafond , cheveux et poils sur les draps . Nous sommes repartis d’aussi tôt

2025-09-29 via Nuitee
Z
Zoe couple ph
9
2025-09-18 via Nuitee
N
Nikol couple il
3
Pros:

Big apartment with kitchen

Cons:

The lady wasn’t nice at all and didn’t try to communicate with us.
She made us wait so she could blow dry her hair in front of us.
The apartment was full of ants.
Didn’t have anything to use for the washing machine.
The soap was empty!
We didn’t enjoy at all

2025-09-17 via Nuitee
H
Hùng family_with_children vn
8
2025-09-09 via Nuitee
M
Minh couple vn
2
Bẩn, hôi hám
Pros:

Không

Cons:

Bẩn thỉu, hôi hám

2025-08-31 via Nuitee
T
Tiên family_with_children vn
8
2025-08-23 via Nuitee
C
Chi extended_group vn
8
Khá ổn
Pros:

Gần Hồ Tây nên tiện đi lại. Cô bảo vệ cực kì dễ mến và nhiệt tình.

Cons:

Phòng hôi như có con gì chết ấy. Nhắn hotline thì k trả lời khách luôn. Cũng k khắc phục gì. Cửa sổ chỉ nhìn ra thành phố thôi k có nhìn ra hồ như mô tả. Home nên thêm khăn nhỏ cho mỗi phòng và nước uống. Phòng chỉ có mỗi khăn tắm to và bàn chải đánh răng. Các lọ đựng sữa tắm cáu bẩn. Còn lại đều ổn.

2025-08-12 via Nuitee
couple vn
9
Rất tốt mọi thứ ok
Pros:

Yên tĩnh

Cons:

Ko

2025-08-11 via Nuitee
T
TUNG couple gb
10
Rất tốt, đáng thử
Pros:

Đầy đủ tiện nghi, gần hồ tây, lễ tân thân thiện

2025-07-27 via Nuitee
L
Liu couple cn
10
2025-07-18 via Nuitee
couple cn
10
2025-07-14 via Nuitee
M
Mahmoud solo traveller vn
10
Exceptional
2025-06-17 via Nuitee
C
Chukwudi young couple ng
8
Very good
2025-05-05 via Nuitee
M
Martyna young couple pl
5
We were looking for an apartment for a 10-day stay because we needed to settle in one place for a bit longer and rest. T
Pros:

We were able to check in a little earlier, for which we are very grateful. The apartment was spacious, had a washing machine, two working TVs connected to the Internet, and the WiFi worked very well. The location was close to the lake, cafés, restaurants, and a shopping mall.

Cons:

Unfortunately, we were initially given the keys to the wrong apartment, with one bedroom instead of the two we had booked. We reported the mistake and were shown another apartment, but it was still not the one we had reserved. Only on the third attempt were we finally given access to the apartment we had booked.

Although the apartment was cleaned before our arrival (we saw the cleaning lady working in the room), it was still very dirty. We traveled around Asia for six months and truly do not have high expectations. However, in this apartment, the kitchen and bathroom was very dirty, and although the bedding had been washed, it smelled very bad, as did the towels — like something rotten. In the kitchen, there was a pot and a pan but no cutlery or glasses — just one spoon, a knife, and one pair of chopsticks. We were drinking coffee from bowls :)
During our 10-day stay, no one offered cleaning services, or replacement of bed linens or towels.

2025-04-27 via Nuitee
J
James group gb
1
Bad
Pros:

Double booked the rooms booked, had to find alternative accommodation

2025-04-13 via Nuitee
R
Ranveer young couple th
8
Very good
2025-03-25 via Nuitee
V
Valeria solo traveller it
6
Pleasant
2025-03-01 via Nuitee
O
Ofer young couple il
5
Passable
Pros:

The place is very Derty

Cons:

Nothing

2025-02-09 via Nuitee