Boutique Hotel Porta di Castro

Hotels
9.2 (2142 reviews)
Via Porta di Castro 223 , Palermo , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious breakfast
Beautiful location
Cons:
Room could be a bit dark due to its location

Categories

Cleanliness
9.05
Rooms were very neatly cleaned during our short stay.
Service
9.55
Hotel staff was excellent, helpful, and attentive to our needs.
Location
9.05
The location is ideal for exploring the city by foot, with major attractions nearby.
Room Quality
9.05
The room was lovely and comfortable with a nice bathroom.
Amenities
9.05
Modern comforts were perfectly blended with authentic charm.
Value for Money
9.05
The experience provided a strong value for the cost.
Food and Beverage
9.25
Breakfast was abundant and varied with fresh local products.
Overall Experience
9.55
A truly special experience, highly recommended for anyone visiting Palermo.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:52

Property Description

Historical Charm
Experience the charm of the 1500s at Porta di Castro, a beautifully restored townhouse in Palermo's historical centre. The original stone walls and archways in each room offer a unique glimpse into the past.

Convenient Location
Perfect for exploring Palermo, our hotel is just a short walk from the vibrant Ballarò Market and the stunning Cathedral. Immerse yourself in the local culture and easily navigate the city on foot.

Comfort and Convenience
Relax in air-conditioned rooms equipped with modern amenities including free Wi-Fi, TV, and private bathrooms. Start your day with a delicious breakfast of fresh fruit and warm croissants before setting out to discover the nearby restaurants, cafés, and shops.

Book now to experience the perfect blend of history and comfort at Porta di Castro!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2142 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.05
Room Quality: 9.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 9.25
Overall Experience: 9.55
P
Paweł solo_traveller pl
10
2026-07-18 via Nuitee
A
Andrius couple lt
4
Pros:

Breakfast was good

Cons:

Room was like a cave , from terrace no view only walls, heard how neighbors were shouting and water was running from somewhere.

2026-07-17 via Nuitee
M
Maisie couple gb
10
Lovely hotel with great staff who went above and beyond, the pool and spa were particularly welcome considering the weat
Pros:

Staff, facilities (especially the pool & spa)! Location and breakfast, and the lovely dog !

Cons:

Would love to stay again ! Minor improvement would be coffee and water in the room, there is a kettle but no supply of coffee / tea

2026-07-17 via Nuitee
A
Ana solo_traveller es
10
Pros:

El trato del personal es espectacular. Nos recogieron el coche para aparcarlo porque para nosotros el tráfico de Palermo lo hacia imposible. Nos recibieron en el hotel con un refresco y un aperitivo. El desayuno es inmejorable, muy variado y mucha cantidad.

Cons:

Nada.Todo perfecto y genial

2026-07-16 via Nuitee
P
Pascaline couple fr
10
2026-07-14 via Nuitee
F
Federico family_with_children sg
6
Pros:

The welcoming and the breakfast were amazing.
Staff very kind and helpful.

Cons:

It is a way too expensive comparing to what you get.
Pool is super tiny and gets very busy at the end of the day, so no space to sit.
There is a small bar at the pool but no one is there to help or serve anything.
Very limited service during the day, cannot have a drink after breakfast is over.
Family Room was ok, but very dark and feel a bit missing some ventilation as the windows is very very small.
The water in the shower has no pressure so not so pleasant
Room service was not removing glasses and water bottle got from reception or coffee cup, we had to take them down.

2026-07-14 via Nuitee
J
Jerry extended_group ca
1
Cons:

This hotel was very unclean and the photos on the website were very misleading. We couldn’t stay there.

2026-07-14 via Nuitee
M
Margo couple cz
9
Really good one
Pros:

This hotel was actually our safe net, as out booked-in-advance apartment cancelled on us 2 hours before check in. And we're really happy it happened. Great location, nicely furnished hotel and rooms. Right after checking we were instructed of all the interesting places in the city that we should visit and it was very helpful :)
The breakfast was amazing and if you have breakfast included, be prepared that you'd be full for the whole day.

Cons:

It's not smth that we didn't like, as it was our deliberate choice to stay but may be useful for someone: We had the room on the 1st floor, and it actually didn't have a proper window. Like it had, but the window was facing the courtyard, which means that it was kinda dark in the room. We were offered another one, with the balcony, but decided to stay for that one night as we already unpacked and it meant additional cleaning for the hotel staff. For longer stay we would have definitely accepted the offer.

2026-07-14 via Nuitee
K
Kasper family_with_children dk
9
2026-07-12 via Nuitee
S
Simon couple de
9
Cool, central and very friendly staff
Pros:

Cool, central and very friendly staff.

Cons:

Nothing

2026-07-11 via Nuitee
C
Clare family_with_children gb
9
A great hotel, interesting building, well situated, fab breakfast
Pros:

Breakfast was amazing- best hotel brekkie ever. And the staff were all lovely and helpful.
Because there was a Vespa in our room, which was almost exactly the same as the one my husband had as a teenager, he is now desperate to buy one and spends all his time on EBay. 😀

2026-07-11 via Nuitee
B
Boyko solo_traveller gb
10
Pros:

Amazing place with even more amazing people. Hotel was great, huge breakfast, excellent location. The most impressive thing is cusomer care. After checking out I headed to a nearby car park only to find out it was locked, with my rented car and luggage inside, few hours before take off. The people at the hotel tried there best to find the garage owner, and when this didn't work they arranged for someone to return the car back to the airport the next day, and to ship my luggage. So I left, got on my flight home, and then everything worked perfectly. Many thanks, really grateful, you are fantastic!

2026-07-10 via Nuitee
W
Wendy solo_traveller nl
9
Pros:

Friendliest people, briljant breakfast, the building, its history and decoration, the swimmingpool with the Santa of Palermo looking over you. Even got an upgrade because i stayed for a week, which was lovely.

Cons:

Because of the special historic building the hotel is in, the room didnt have a window. It had an 'outside' of 1,5 m2 but inside the 3 storey building. So somwhere up there you can see a piece of sky. But I loved my stay anyway!

2026-07-08 via Nuitee
M
Martim extended_group pt
8
2026-07-08 via Nuitee
M
Małgorzata family_with_children pl
10
Klimatyczny butikowy hotel w centrum miasta
Pros:

Wspaniały obiekt, piękny design, wygodne pokoje. Lokalizacja niesamowita- 5 minut do marketu rybnego i na stare miasto. Cudownie smaczne śniadania, piękny zakątek w starej kaplicy z basenem i jacuzzi.

2026-07-08 via Nuitee
I
Iwona couple ch
10
Magic 👍😍
Pros:

Magnifique hôtel rénové dans un ancien l’église..
Déco juste incroyable….
Chaque petit coin surprend 🥹

Cons:

Rien absolument rien

2026-07-07 via Nuitee
T
Ted couple de
10
Charmantes, empfehlenswertes und zentrales Hotel mit einem super Chef / Personal !
Pros:

Sehr gute Lage , verwinkeltes aber äußerst charmantes zentrales Boutique Hotel. Frühstück war sehr reichhaltig und gut.
Herzlichen Dank nochmal an den Besitzer des Hotels , der uns mit unserem defekten Leihwagen sofort geholfen hat, uns einen privaten Service zum Flughafen organisiert hat und sich persönlich um den Abtransport des Leihwagens gekümmert hat. Großartiger Service !!!!
Das gesamte Personal verdient ebenfalls ein dickes Lob für den tollen Service.

Cons:

Die Matratze in unserem Zimmer war ziemlich durchgelegen und beim Duschen hat man zwangsläufig das halbe Bad unter Wasser gesetzt.

2026-07-07 via Nuitee
S
susieandchriss Family
8
Quirky old hotel with secret pool
Pros:

Really special and unusual small hotel in the heart of the city. Amazing original items such as an old well under the glass floor and restocked original tiles in our bathroom! Charming small secret pool with loungers on the other side of a small side street. Staff were super kind and helpful including welcoming us with Sicilian food and chilled water and producing platters of food for breakfast. And my kids loved Samba the dog! We would have liked an outdoor evening bar to relax with a drink, and a more reliable water supply for the shower- which came and went in temperature and pressure. But overall we had a great stay

2026-07-06 via Tripadvisor
J
Joseph couple ie
10
Excellent location, staff and experience
Pros:

What didn’t we like? Fabulous, fabulous, fabulous. The owner has a special touch. Staff were simply fantastic. They were so friendly and helpful. Breakfast is outstanding with fruits, pastries, savouries, yogurt and coffees galore. You won’t leave hungry.
Our suite was divine!
The pool area is small but charming and we had no difficulty securing a spot each day.
We loved our week at this gem! Thank you Porta Di Castro

Cons:

N/A

2026-07-06 via Nuitee
Z
Zbyněk couple cz
10
Pros:

Krasne originalni ubytovani, skvely personal, perfektni majitel, jedinecna snidane a skvela lokace

2026-07-06 via Nuitee