Fraser Place Canary Wharf

Hotels
•
Fraser Place
8.4 (3374 reviews)
80 Boardwalk Place, Trafalgar Way , London , gb

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Beautiful views
Cons:
Issues with cleanliness
Limited food options
No room service
Misrepresentation of facilities for disabled guests

Categories

Cleanliness
7.9
Some reviews indicated cleanliness issues, such as trash bins not being emptied.
Service
9.4
Staff were described as very nice and accommodating.
Location
9.4
Location was frequently praised for being convenient, especially near transport.
Room Quality
8.9
Rooms mostly described as clean and well set up with good views.
Amenities
7.4
Limited breakfast options and issues with room services noted.
Value for Money
8.4
Some guests felt it was a bit pricey compared to other establishments.
Food and Beverage
6.9
Breakfast options considered limited and not very appealing.
Overall Experience
8.9
Overall satisfaction was high despite some key issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:42

Property Description

Luxury Serviced Apartments in Canary Wharf

Modern Amenities: Fraser Place boasts luxury serviced apartments with modern kitchens and elegant lounge areas, perfect for both leisure and business travelers.

Convenient Location: Just a 5-minute walk to quality shops, restaurants, and cafe-bars, and with Canary Wharf Tube Station nearby, guests have easy access to explore the vibrant city of London.

Scenic Views and Dining: Enjoy stunning views of the business district from apartments with floor-to-ceiling windows and balconies. Guests can also take advantage of the fully equipped kitchens or indulge in a continental breakfast at the on-site cafe overlooking the marina.

Book your stay at Fraser Place for a luxurious and convenient experience in London's Canary Wharf.

Important information:

Please note the credit card used for payment on nonrefundable offers must be presented upon check in for verification. Your reservation will be canceled if the correct card is not provided.

This property operates a strict no party policy.

Please note the property does not accommodate groups of 10 or more rooms.

Hotel reserves the right to pre-authorize the credit card prior to arrival. A credit card is required at the time of check in that will be authorized to cover any additional charges and is released on the day of check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8.4
Based on 3374 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 6.9
Overall Experience: 8.9
U
Unali • solo_traveller • gb
7
2026-05-16 • via Nuitee
S
Salvatore • solo_traveller • it
8
2026-05-14 • via Nuitee
S
S ManE14 • extended_group • gb
5
2026-05-11 • via Nuitee
R
Ranya • couple • gb
8
2026-05-11 • via Nuitee
G
Gilbert • couple • gb
10
2026-05-11 • via Nuitee
A
Alexandre • extended_group • fr
9
Très bon séjour, je recommande !
Pros:

RAS, appartement très bien équipé et correspondait parfaitement à la description.
Rien à dire, très bien !

Cons:

Petit bémole, les toilettes qui sont dans la salle de bain qui se trouve dans la chambre…
Le matelas du canapé lit pas très confortable.

2026-05-11 • via Nuitee
A
Anniee • couple • gb
5
2026-05-10 • via Nuitee
H
Harry • solo_traveller • gb
1
Awful hotel experience!
Pros:

Location was great for the O2. That was the only good thing about our stay.

Cons:

Booked a room with a balcony which is clearly stated on the website ("this room comes with a balcony"). Our room did not have a balcony and had two small windows instead. Raised the problem immediately with front desk and was told that it was the fault of booking.com. They said even if you book a balcony room you're not guaranteed a balcony and it's luck of the draw. No other rooms were supposedly available and we were essentially told to suck it up with no compensation offered.

The room was also extremely hot, looked nothing like the pictures and smelt like it had a sewerage problem.

Further raised the dispute with booking.com due to not receiving the room we booked, stating that if we knew this was going to be the case we never would have booked this room in the first place. Booking.com then reached out to the hotel and told us that the hotel is refusing to cooperate with them so there is nothing they can do.

I'm pretty sure this goes against your statutory rights, so bad business practices there.

See other bad reviews for people experiencing the exact same thing and the hotel replying and denying the responsibility for any problems.

Will not be staying here again.

2026-05-10 • via Nuitee
M
McKee • solo_traveller • gb
10
Marathon Weekend In London.
Pros:

Location, friendly staff. Good facilities too. Very clean and comfy.

Cons:

Nothing to note.

2026-05-08 • via Nuitee
S
Stewart • couple • gb
10
2026-05-08 • via Nuitee
S
Sveva • family_with_children • it
7
Pros:

Bellissima la piazzetta davanti all ingresso verso l interno

Cons:

Migliorerei la colazione

2026-05-06 • via Nuitee
M
Murat • solo_traveller • tr
9
2026-05-06 • via Nuitee
O
Olívia • solo_traveller • hu
7
Pros:

Nice apartment and amazing view.

Cons:

The sofa was terrible. It was very uncomfortable with springs sticking out and a big dip in the middle. If the apartment is for four people, the sofa bed should be usable.

2026-05-05 • via Nuitee
A
Arkadiusz • solo_traveller • pl
9
Pros:

Lokalizacja czystość w budynku i.okolicy

Cons:

Śniadania przenoszone przez obsługę do pokoju zapakowane w zasadzie jak ze sklepu, lepiej zrezygnować ze śniadań i 500 m jest market i przygotować wszystko samemu

2026-05-04 • via Nuitee
J
Jakub • family_with_children • pl
10
2026-05-04 • via Nuitee
J
Jonna • extended_group • se
10
2026-05-03 • via Nuitee
D
Dąbrowski • solo_traveller • pl
10
2026-05-03 • via Nuitee
N
Niamh • extended_group • gb
7
Nice hotel apart from the smell
Pros:

Nice rooms, good location, really nice shower, easy access

Cons:

The room smelt really bad, told staff and they said ‘oh no’

2026-05-03 • via Nuitee
M
Murat • family_with_children • nl
1
Pros:

niet veel

Cons:

ontbijt is tegenvaller. het is geen ontbijt. het zijn goedkope supermarkt gekochte simpele broodje en sappen. flinke tegenvaller en niet duidelijk vermeld op de website!

2026-05-03 • via Nuitee
F
Fayemi • couple • gb
10
I really want to extend my staff, it feels like home
Pros:

Clean and nice views, well trained staffs at the lobby

2026-05-03 • via Nuitee