Gramado Serrano

Hotels
10 (37 reviews)
Rua Angelo Bisol, no 300 , Gramado , BR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent central location / walkable to center
Attentive and responsive host/staff (Guilherme frequently praised)
Heated pool and family-friendly leisure facilities
Clean, comfortable and well-equipped apartments
Good value / strong cost-benefit
Cons:
No breakfast offered
Unstable/weak internet reported by some guests
Some cleanliness issues (dust on blankets, bathroom attention needed)
Mattress comfort could be improved
Very tight parking space
Lack of small amenities (no kettle) and no air-conditioning in some periods

Categories

Cleanliness
10
Generally reported as clean (several comments: 'tudo muito limpo'), but a few guests noted dust on blankets and some bathroom/cleaning details needing attention.
Service
10
Consistently praised: host Guilherme and staff described as very attentive, responsive and helpful throughout guests' stays.
Location
10
Overwhelmingly highlighted as the property's strongest feature—central, walkable to Gramado center, 'perfeito' and 'ó tima localização' in many reviews.
Room Quality
10
Rooms described as comfortable, well-equipped (linens, kitchen utensils) and cozy; some minor issues reported such as mattress comfort, a tight parking spot affecting access, and a missing hot tap in the kitchen.
Amenities
10
Positive mentions for heated pool, children's play area and general onsite leisure; some negatives like absence of breakfast, no kettle and lack of air-conditioning in some periods.
Value for Money
10
Multiple guests explicitly noted good cost-benefit ('custo-benefício', 'ótimo custo benefício') and that the stay met or exceeded expectations.
Food and Beverage
10
Limited comments on food; notable complaint is absence of breakfast and lack of small amenities (no electric kettle), otherwise no dedicated F&B service praised.
Overall Experience
10
Overall very positive sentiment: many recommendations, repeat visitors, family-friendly experiences and guests stating they will return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-19 07:57

Property Description

Luxurious Accommodation with Heated Pool and Garden View

Modern Amenities and Family-Friendly Features
The Gramado Serrano offers a 24-hour front desk, children's playground, sun terrace, and free WiFi. The spacious aparthotel includes 2 bedrooms, a fully equipped kitchen, and a balcony with stunning mountain views. Guests can relax in the indoor pool or garden, and enjoy the convenience of free private parking.

Scenic Dining Experience and Private Entrance
Indulge in a meal at the outdoor dining area while admiring the city views. The property also boasts an in-house bar and lounge for guests to unwind. With a private entrance for added privacy, Gramado Serrano ensures a comfortable and memorable stay.

Book your stay at Gramado Serrano now and experience luxury amidst nature and modern comforts.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

10
Based on 37 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
L
Lucas • extended_group • br
10
Pros:

A localização é perfeita, pois se pode aproveitar o centro e vários pontos turísticos a pé.
O apartamento é mobiliado com tudo que é preciso, além de ter uma recepção muito atenciosa.
O Guilherme e sua equipe respondem com rapidez, além de estarem sempre disponíveis.

2026-10-16 • via Nuitee
J
Joao victor Bassi • family_with_children • br
10
Tudo maravilhoso.
Pros:

A localização é perfeita para quem gosta de curtir o centro de Gramado.

Cons:

Nada a reclamar

2026-10-12 • via Nuitee
E
EMI RAQUEL • solo_traveller • br
10
2026-10-12 • via Nuitee
L
Lilia • solo_traveller • br
8
Pros:

Boa localização, funcionários bem prestativos, custo benefício satisfatório... Já fomos umas 3 vezes e pretendemos voltar.

Cons:

A cozinha deixa um pouco a desejar....

2026-10-12 • via Nuitee
F
Francielle R R Barth • family_with_children • br
8
Pros:

Localização muito boa,

Cons:

Não consegui aquecer água no fogão para passar um café.

2026-09-11 • via Nuitee
K
Kauê • couple • br
9
Pros:

Localizacao

Cons:

Moveis antigos

2026-09-08 • via Nuitee
R
RENATO • family_with_children • br
8
ótima
Pros:

localização

Cons:

Faltou um cafeteira .

2026-09-08 • via Nuitee
D
DANIELA • couple • br
8
2026-08-31 • via Nuitee
S
Sílvia Regina G. Machado • solo_traveller • br
10
Pros:

Localização e instalações

2026-08-18 • via Nuitee
C
Carla • extended_group • br
10
Ótimo custo-benefício, tudo ocorreu tranquilamente. Ótimo quarto, linda vista!
Pros:

Localização, quarto conforme anúncio, pousada aconchegante

Cons:

Tudo ótimo

2026-08-18 • via Nuitee
N
Nogueira • couple • br
10
Pros:

Higiene, atendimento e o fato de o quarto estar quentinho ao chegar da rua fria!

2026-08-17 • via Nuitee
A
Aline • family_with_children • br
10
Ótima
Pros:

Principalmente a localização

Cons:

Nada

2026-08-17 • via Nuitee
T
Thiago Caetano • solo_traveller • br
9
Pros:

Localização muito Boa, além de vaga para Estacionamento e Elevador.

2026-08-04 • via Nuitee
C
Cristiano • family_with_children • br
10
Ótima localização
Pros:

Um ótimo custo benefício e excelente localização.

Cons:

Nada

2026-08-03 • via Nuitee
J
Júlia • solo_traveller • br
10
2026-08-03 • via Nuitee
V
Vanessa • couple • br
10
Pros:

O que mais gostamos foi a localização

Cons:

Preferia que o quarto fosse com vista para rua torta. A internet quase não funcionava

2026-08-02 • via Nuitee
R
Roberta • solo_traveller • br
10
Recomendo
Pros:

Piscina maravilhosa. As crianças amaram. A localizaćão também é ótima.

2026-08-02 • via Nuitee
A
Angelo Luís Stumm • solo_traveller • br
10
Pros:

Localização excelente. Carro na garagem e pode ir a pé ao centro de Gramado. Também tem local de lazer para crianças e os funcionários são super atenciosos.

Cons:

-

2026-08-02 • via Nuitee
L
Luiza • family_with_children • br
10
Pros:

Localização perfeita, hospedagem muito confortável e o anfitrião Guilherme foi muito atencioso e nos ajudou em tudo.

2026-07-24 • via Nuitee
R
RONNIVON ALVES DA SILVA • solo_traveller • br
10
Pros:

Três coisas: A localização; O custo-benefício; Os funcionários.

2026-07-23 • via Nuitee