Ladywell House Suites

Hotels
7.4 (964 reviews)
Hurst Street 3rd Floor, Ladywell House, 22 , Birmingham , gb

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Clean and cozy rooms
Good coffee
Cons:
Noise issues
Poor cleanliness
Room maintenance needed

Categories

Cleanliness
6.85
Multiple reviews mentioned issues with cleanliness, including stains and dirty covers.
Service
8.35
Standard quality for this hotel tier, though some guests experienced a lack of response from management.
Location
9.35
Great location near amenities and attractions, highly praised by guests.
Room Quality
6.35
Several comments mentioned poor room conditions, including noise and maintenance issues.
Amenities
7.35
Basic amenities available but some complaints about overall functionality.
Value for Money
6.85
Not considered to be worth the price paid by some guests, given the condition and issues.
Food and Beverage
6.35
Few comments on food quality, generally average experience noted.
Overall Experience
7.75
Mixed experiences reported; some guests enjoyed their stay while others did not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:31

Property Description

Luxurious Accommodation in the Heart of Birmingham

Modern Amenities: Ladywell House Suites offers free WiFi, city views, and a satellite flat-screen TV. The apartment includes a private entrance, walk-in shower, bed linen, towels, and housekeeping service. Guests are greeted with complimentary chocolates or cookies upon arrival.

Prime Location: Situated just 80 meters from Birmingham Back to Backs and a stone's throw away from Hippodrome Theatre, this non-smoking property is centrally located near Broad Street and Gas Street Basin. Explore Birmingham New Street, Symphony Hall, and Library of Birmingham, all within walking distance.

Convenience and Comfort: With a lift in the building, guests can easily access this stylish 1-bedroom suite. Whether you're here for business or leisure, Ladywell House Suites promises a comfortable stay in the vibrant Chinatown district.

Book now for an unforgettable stay at Ladywell House Suites - Chinatown - Self Check-in.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 964 reviews
Cleanliness: 6.85
Service: 8.35
Location: 9.35
Room Quality: 6.35
Amenities: 7.35
Value for Money: 6.85
Food and Beverage: 6.35
Overall Experience: 7.75
A
Alison family_with_children ie
4
If this was thirty quid a night I wouldn't complain
Pros:

Nice cleaner, pleasant woman, good location.

Cons:

The bathroom door does not close, the shower is held together with sellotape.
Bed is uncomfortable, pillows feel like they're filled with socks and noise from night club untill six o'clock in the morning. Someone urinated in the lift, seedy men pulling up their trousers leaving the massage parlour that shares a hallway. One towel between two people, also the separating walls are built on the windows which somehow block out most light but also too much light coming in at the same time.
No bedside table!
If you're over thirty avoid.

2026-03-28 via Nuitee
S
Selina solo_traveller gb
6
In general, the location is well centred, staff was very friendly and helpful on the phone, but, a lot cold at night and
Pros:

The location is brilliant as it is just in the town centre and walkable distance to all shops and train station.

Cons:

The night clubs is not very far from the apartment, music was very loud until 3am in the morning.

The duvet is very thin for this weather so was very cold at night.

2026-03-28 via Nuitee
J
julie family_with_children gb
8
Pros:

everything about the room it was perfect for what we wanted.

Cons:

the lift was a bit scary. very fast but didn't really matter.

2026-03-27 via Nuitee
N
Naomi solo_traveller gb
7
Great place for a work trip.
Pros:

Fantastic place to stay with easy public transport connections and amazing food nearby. Perfect for a single person

Cons:

The only downside is the lift in the building - I think it needs to be serviced because it shakes during the trip up and jolts when it stops. There is a sign explaining this but thats at the top!

2026-03-26 via Nuitee
C
Cameron family_with_children gb
4
Comfy bed, but that's about all
Pros:

Bed was comfy

Cons:

Black mould in several areas of the room, furniture was falling apart such as the mirror in the bathroom. Random green light into the room that cannot be turned off making it difficult to sleep. Random, questionable stains on the carpet and some of the bedding covers.

2026-03-23 via Nuitee
R
Rebecca couple gb
4
I’m afraid to touch anything as it seems like not being cleaned after all
Pros:

Location

Cons:

Cleanliness issues

2026-03-23 via Nuitee
H
Hasan couple gb
6
It was a good stay and the area was very noisy
Pros:

The bed was comfy and the amenities included were satisfactory

Cons:

The ironing board was dirty and I felt the entrance of the property was not up to standards and should be better presented and the lift feels like a death trap.

2026-03-22 via Nuitee
D
Dan family_with_children ro
1
2026-03-20 via Nuitee
R
Roz solo_traveller gb
9
Very good value for money.
Pros:

Very central location, very clear instructions from the property and although a little weary of the entrance found it to be a very clean and comfy accommodation.

Cons:

Noisy fridge in room, and the central location was very noisy through the night .

2026-03-19 via Nuitee
S
Sarah solo_traveller gb
7
Great location and value for money
Pros:

Brilliant location to get around with loads of choices for eating / drinking

Cons:

The room could do with a few changes such as a bedside lamp or facility to turn main light off without having to get back out of bed. Also a bedside table would be useful. Bathroom was ok but needs deeper shower tray to stop flooding.
For others you need to be aware it’s above a Karaoke venue so can be loud till late but should expect this in central location.

2026-03-19 via Nuitee
A
Alan solo_traveller gb
8
Convenient stay in the heart of Birmingham's Chinatown
Pros:

A very handy central location in Birmingham's Chinatown. The entry system worked very well, and the corridor, from which the rooms are off, was clean.
The room was OK, the bathroom was very good with a modern shower and lots of hot water. Tea and coffee were available to make in the room.

2026-03-16 via Nuitee
J
Jovita solo_traveller lt
5
Rooms in need of attention
Pros:

Location

Cons:

It smells in the corridor, so I opened the windows to air it out. There is no coffee. The room is dirty; it’s time to repaint the ceiling and replace the stained and dirty carpet, as well as the bed. The bedding smells nice but is stained. The noise from the sewage/drainage system is terrible and scared me several times.

2026-03-16 via Nuitee
M
Mica family_with_children gb
5
Dirt
Pros:

the bed was very comfortable

Cons:

The skirting boards was very dirty. The corridors smelt awful

2026-03-14 via Nuitee
L
Louis family_with_children gb
10
2026-03-13 via Nuitee
P
Pauline Camilleri couple mt
9
Pros:

Second time stay at Ladywell House Suites, central location.

Cons:

The noise outside, however this is expected due to location.

2026-03-13 via Nuitee
M
Majira couple gb
9
It was a nice getaway and it was right in the middle of China town
2026-03-12 via Nuitee
N
Natasha family_with_children gb
6
Pleasant and functional
Pros:

Clean room

Cons:

Extremely noisy nite life outside till 7am

2026-03-12 via Nuitee
M
Myrie couple gb
8
2026-03-11 via Nuitee
Z
Zachary couple gb
4
Pros:

It had potential to be a nice property it just needs a lot of TLC to get it there

Cons:

We couldn’t stay here!

Unfortunately, the hallway leading up to the room smells damp and unpleasant. Also the carpet in the room and outside in the hallway are stained etc.

Inside the room the bed frame had what seemed to be burn mark holes and the walls were dirty with oily prints remaining on them, side desk in the room also not up to standard.

Maybe if the price was significantly lower it would make it worth the stay because you know what you’re getting!

They were able to offer a refund which was much appreciated but hopefully they can update the rooms standards before taking any more guests.

2026-03-11 via Nuitee
S
Sheila couple gb
1
Spoilt what should have been a break away for me and my sister
Pros:

It was close to the theatre

Cons:

It was dirty,cold,the window didn’t close,no where to sit apart from the bed,bathroom wasn’t clean the shower walls were dirty as were the corners. The carpet and bed had stains everywhere. My sister has to use a walker and we just about managed to access everywhere but nowhere on the advert does it say not suitable for disabled. The photographs looked totally different to what we walked into, access into the room was hard for me as I have arthritis in my fingers and find it difficult to pull down and hold whilst pulling with the other hand. Needless to say I will not be recommending these rooms to anyone.

2026-03-08 via Nuitee