Starlet Hotel Phong Nha

Hotels
8.2 (100 reviews)
Đường 20 , Phong Nha , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Good value for money
Cons:
Few stains on bedding
Charging for breakfast

Categories

Cleanliness
7.3
Few stains on bedding but overall good value for money.
Service
8.8
Central location and service standard is generally good.
Location
8.8
Central location, a positive point for the stay.
Room Quality
8.3
Standard quality for this hotel tier.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
8.3
Good value for money despite some issues.
Food and Beverage
7.8
Breakfast was charged despite being included.
Overall Experience
8
A decent stay with a mix of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 09:18

Property Description

Garden Oasis and Modern Comforts
Starlet Hotel Phong Nha offers a tranquil garden setting combined with modern amenities like free WiFi, air conditioning, and flat-screen TVs. Relax in rooms featuring private bathrooms with free toiletries and enjoy the option of a patio in selected rooms.

Delicious Breakfast Options
Start your day right with a delicious breakfast spread at Starlet Hotel Phong Nha, offering American, Asian, and vegetarian choices. Fuel up before exploring the nearby cycling routes or taking advantage of the bike and car hire services.

Exceptional Service and Convenience
With a multilingual staff available 24/7, enjoy top-notch service and assistance throughout your stay. Benefit from free private parking, a shared lounge, and a terrace, along with the convenience of a paid airport shuttle service.

Book your stay at Starlet Hotel Phong Nha for a perfect blend of relaxation and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 100 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8
M
Michael David • couple • us
9
Very pleased to stay for 4 nights.
Pros:

Great location for eating and conveniences. Wonderful owner!

2026-07-23 • via Nuitee
K
Kotchakorn Chorptham • solo_traveller • nl
9
Pros:

The location, easy with bus transfer, walking distance to the boat and lots of restaurants, motorbike rentals.

Cons:

The bed mattress is hard.

2026-07-18 • via Nuitee
N
Nam • solo_traveller • vn
9
Great for a night before taking tour with Oxalis
Pros:

Location: center of Phong Nha
Price: great!
Staff: Nice, friendly and helpful

Cons:

- Too hard mattress
- It’s quite hard to see the hotel name plate from the outside

2026-06-23 • via Nuitee
K
Krystyna • solo_traveller • pl
10
2026-06-14 • via Nuitee
J
Jang Jang • solo_traveller • vn
7
2026-06-04 • via Nuitee
C
Caner • solo_traveller • tr
8
2026-05-25 • via Nuitee
R
Rhys • couple • au
9
2026-05-07 • via Nuitee
L
Lucas • solo_traveller • fr
7
Cons:

- Drinks are not included in the 'included' breakfast, not even tea or coffee - which you'll have to pay for
- Very hard mattresses

2026-05-02 • via Nuitee
L
Levi • couple • nl
7
Goed hotel op een mooie locatie
Pros:

Super locatie, goede kamers.

Cons:

In verband met de Vietnamese feestdagen was het hotel erg duur voor wat je ervoor krijgt. Voor een mindere prijs is het hotel wel goed.

2026-05-01 • via Nuitee
D
Dickler • solo_traveller • vn
8
2026-04-30 • via Nuitee
L
Luis • couple • gb
10
Lovely place, great facilities and the staff were super friendly :)
2026-04-27 • via Nuitee
R
Roshan • solo_traveller • au
1
Cons:

i booked online and showed up and they said it was fully booked

2026-04-14 • via Nuitee
A
Anne Sophie • couple • dk
6
2026-04-08 • via Nuitee
G
Georgia • couple • gb
2
Not great. I’m sorry.
Pros:

The location was good.

Cons:

Honestly please don’t stay here. The staff were friendly but the rooms are just awful. Stains on the bed, wires hanging out of the wall. A random bed in the hallway. The bathroom was terrible. A random toothbrush was left there. There are containers for hand soap and body wash but both were completely empty. The toilet roll was randomly ontop of the towel holder and it was squashed and dirty. It was almost unbearable sleeping in the room for two nights.

2026-03-23 • via Nuitee
• solo_traveller • gb
7
Pros:

Really friendly and super helpful staff. Great location. Breakfast was decent. Price was reasonable. Large spacious room.

Cons:

WiFi didn't work in my room well at all. Hot water lasted about 2 minutes then went cold and didn't get hot again. Other than that, not a bad place to stay one or 2 nights.

2026-03-21 • via Nuitee
Y
Yanisse • solo_traveller • fr
6
2026-03-17 • via Nuitee
C
Chloé • extended_group • fr
8
Pros:

Bon accueil par le personnel.
Petit déjeuner asiatique simple mais très bon.
Terrasses au bout des couloirs.
Très bien situé dans la rue principale de Phong Nha

Cons:

Rien

2026-03-11 • via Nuitee
I
IULIIA • extended_group • ru
10
Pros:

Номер был очень просторный с просто шикарным видом!! Выходишь на балкон и оказываешься окружённым шикарными горами, просто восхитительно! Персонал приветливый, помогали накачать колеса в мотобайке.

2026-02-25 • via Nuitee
I
IULIIA • extended_group • ru
10
2026-02-25 • via Nuitee
C
Carlo • couple • it
10
Pros:

Hotel

Cons:

Colazione

2026-02-12 • via Nuitee