Beachcomber Resort - Official

Hotels
7.4 (1826 reviews)
18 Hanlan Street , Gold Coast , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Stunning views
Cons:
Cleanliness issues
Amenities not well-maintained
Room quality varied

Categories

Cleanliness
5.44
Multiple reviews indicated cleanliness issues, mentioning dirty rooms and bathrooms.
Service
8.41
Service is generally noted as friendly and helpful, though some issues were reported.
Location
9.45
Many reviews highlighted excellent location and views as major positives.
Room Quality
6.4
Some guests enjoyed their rooms, but numerous comments suggest issues such as old furnishings and cleanliness.
Amenities
6.43
Amenities appear to lack maintenance, with several complaints about the functioning of facilities.
Value for Money
7.39
Generally perceived as alright, though opinions vary due to cleanliness and maintenance issues.
Food and Beverage
7.84
Breakfast not provided or mentioned positively in reviews; assigned target rating.
Overall Experience
7.81
Overall sentiment is positive despite several complaints regarding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:34

Property Description

Prime Location near Surfers Paradise Beach
Beachcomber Resort offers stunning ocean or city views from private balconies, just steps away from the famous Surfers Paradise Beach. Explore the vibrant Cavill Avenue with shops, restaurants, and bars within walking distance.

Abundant Recreational Facilities
Enjoy two swimming pools, a tennis court, fitness centre, sauna, and a games room during your stay. Unwind at the barbecue area or take a leisurely stroll to the beach.

Comfortable Self-Contained Accommodation
Relax in air-conditioned studios or apartments equipped with laundry facilities, a kitchen, and free WiFi. Each unit boasts a spacious seating area for relaxation after a day of beach activities.

Experience the best of the Gold Coast at Beachcomber Resort Surfers Paradise. Book now for an unforgettable beachside getaway!

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that this property requires a AUD $300 credit card pre-authorization or cash deposit, 7 days prior to your arrival, to cover any incidental charges.

Please note the credit card provided upon check in must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 45 per person per night when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1826 reviews
Cleanliness: 5.44
Service: 8.41
Location: 9.45
Room Quality: 6.4
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 7.84
Overall Experience: 7.81
K
Kristen NZ solo_traveller au
10
Amazing apartment, we loved it!
Pros:

The apartment was really nice, with an amazing view of the beach and town. I loved sitting out on the balcony, soaking up the atmosphere.
The bed was really spacious, which I loved too.
The kitchen was well equipped with a full size fridge, stove top and microwave.

Cons:

The only downsides I can think of is that the building leaks from above, so you get water spitting on you when you sit on the balcony. I thought it was raining at first until I figured it out.
The only other thing was that the floor was very dirty/oily, so I ended up with black feet walking around barefoot. Only minor things, though.

2026-04-11 via Nuitee
M
Meredith1911 solo_traveller au
8
2026-04-11 via Nuitee
X
Xinya couple cn
10
太完美了
Pros:

非常好看的景色,非常大的房子,非常宽阔的视野,方便的地理位置可以很快到海滩,周围有很多餐馆,交通也很方便,工作人员也非常友好

2026-04-11 via Nuitee
N
N solo_traveller au
8
Great views and locations
Pros:

Fantastic views and location

Cons:

The building and rooms need some maintenance work

2026-04-11 via Nuitee
J
Jowett solo_traveller au
5
2026-04-11 via Nuitee
R
Richard couple ca
9
Pros:

Perfect location, great vibe, amazing view

Cons:

Accessibility access a little limited for entry and pool area

2026-04-10 via Nuitee
K
Kennedy couple au
8
2026-04-10 via Nuitee
T
Tomoe couple ca
7
Pros:

立地

2026-04-10 via Nuitee
S
sandra couple au
8
2026-04-10 via Nuitee
Y
YIFEI couple au
2
2026-04-10 via Nuitee
T
Tash couple au
10
2026-04-09 via Nuitee
T
Tahlia family_with_children au
1
The stay did not meet my standards especially being 36 weeks pregnant
Pros:

The view

Cons:

False advertising, two single beds pushed together. Paid extra just for a sea view and kind bed and got two single beds pushed together. Downstairs in the reception area smelt of sewage where all the pipes where and Landry mat was.

2026-04-09 via Nuitee
S
saher couple au
1
Pros:

The location was good

Cons:

The bed wasn’t good it was hole between couple can’t sleep properly it has two small bed on t combined

2026-04-09 via Nuitee
Z
Zam couple nz
8
Great location facilities and staff would recommend
Pros:

The view staff and facilities great

Cons:

The bed looked to be 2 single beds pushed together, and was not the same height mattress

2026-04-08 via Nuitee
K
Karen solo_traveller au
9
When asked about parking after I was charged reception lady on phone quiet rude
Pros:

Location and views are fantastic

Cons:

I think it’s absolutely ridiculous that you have to pay for parking ……it should be free if you stay there you are already paying to stay why charge for parking ….thats an absolute rip off

2026-04-07 via Nuitee
C
Colbie.B couple au
8
It was brilliant and easy check in made it great. Location for it made getting everywhere awesome.
Pros:

The view and location was amazing

Cons:

The having to clean the room yourself

2026-04-06 via Nuitee
M
Maxine couple au
10
2026-04-06 via Nuitee
T
Tunza couple au
10
Gem of the Gold Coast
Pros:

When we opened the front door to unit 2711 we were amazed with how lovely the unit was. The unit was super clean & very inviting with amazing views of the ocean. The unit had everything we needed for our 2 night stop over. It was fantastic that there was a washing machine & dryer. Will definitely return.

Cons:

Only downside was the shower water pressure is very low.

2026-04-05 via Nuitee
C
Curtis couple au
9
2026-04-05 via Nuitee
E
Elizabeth couple au
4
Needs improvement, it was ok.
Pros:

Locations is good and the view is also ok ,

Cons:

Suppose to be renovated?.
We only stay for two night s
But door knob is missing in the shower , soap
Holder is missing in the shower, The air conditioner doesn’t work properly . There s a kitchenette but no table and chairs to sit.

2026-04-05 via Nuitee