Parkside Apartments Parramatta

Hotels
8.8 (182 reviews)
36 Thomas Street, Parramatta , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Spacious apartments
Great location
Helpful staff
Cons:
Uncomfortable beds
Insufficient supplies in bathrooms

Categories

Cleanliness
8.38
Some reviews note cleanliness positively, but issues with supplies in bathrooms were mentioned.
Service
9.35
Managers (Margaret) received praise for being helpful and friendly.
Location
9.39
Proximity to ferry and convenience to town are highlights in multiple reviews.
Room Quality
8.34
Spacious with some comfort issues mentioned, but overall appreciated for size.
Amenities
8.37
Generally well equipped kitchens mentioned, but a few items lacking.
Value for Money
8.83
Good overall sentiment, with some complaints about parking costs and amenities.
Food and Beverage
8.38
No significant comments made, so assumed to be standard quality for this hotel tier.
Overall Experience
9.35
A generally positive experience highlighted with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Convenient Location
Parkside Apartments is ideally situated just 400 metres from Parramatta’s central business district, offering easy access to the city's bustling hub and only 13 km from Wet'n'Wild Sydney.

Fully Equipped Apartments
Enjoy the convenience of our fully equipped apartments featuring air-conditioned rooms with laundry facilities, a flat-screen TV, and a kitchen complete with a stove, dishwasher, and microwave. Each apartment also boasts a private balcony, a lounge, and a dining area for a comfortable stay.

Additional Services
For added convenience, we offer airport shuttle services upon prior arrangement and luggage storage facilities. With attractions like Westfield Parramatta Shopping Mall and Parramatta Park just a short distance away, Parkside Apartments is the perfect choice for your stay.

Book now for a memorable experience at Parkside Apartments!

Important information:

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. You must also show a valid photo ID upon check in.

Please note full payment will be taken at time of booking.

Please note that there is a nonrefundable 1.5% charge when you pay with a Visa or Mastercard credit card and a nonrefundable 1.85% charge when you pay with an American Express credit card.

Please note that Parkside Apartments has several locations. Please contact the property in advance for further details, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for AUD 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 182 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.35
J
Jennifer • extended_group • au
10
Lovely stay
Pros:

Loved the location and was very clean and the host was a lovely woman the check in process was super easy and relaxed

Cons:

Could use a ceiling fan in bathrooms and a fan in the second room but otherwise nothing

2026-02-14 • via Nuitee
T
Tanya • family_with_children • au
10
Clean, comfortable and quiet
Pros:

Stayed here 10 nights (mum plus 2 teenagers). Good value for money, clean and comfortable and quiet. Kitchen was fully equipped with everything we needed. Location was great-10 minute walk to ferry terminal, 20 minute walk to trains and shopping centre. Manager Margre was lovely and very helpful.

Cons:

Parking was additional per night which was fine, but wasn't clearly commmunicated beforehand, so an unexpected cost.
There was air-con in main living area but not in bedrooms- luckily pedestal fans were provided but twin bedroom had nowhere accessible to plug the fan in. Not a big deal as the unit seemed to be well insulated and stayed quite cool even when fans/ aircon were off.

2026-01-27 • via Nuitee
N
Nibin • family_with_children • au
9
I was good
Pros:

Cleaned

Cons:

Nill

2026-01-20 • via Nuitee
M
Mohammad Nazir • extended_group • de
9
Super
Pros:

Sauberkeit

Cons:

Alles okay

2026-01-20 • via Nuitee
J
Jane • family_with_children • au
8
Very friendly staff, value for money
Pros:

Convenient location, good value for money

Cons:

Bit cold, does have an air con/heater, plenty of blankets

2026-01-19 • via Nuitee
R
Riley • extended_group • au
9
2026-01-19 • via Nuitee
V
Valentina • extended_group • au
6
Pros:

We stayed as three adults. The apartment was in a good location and it was clean, which we appreciated.
Margre was very lovely and friendly, and I would like to thank her for her kindness and help during our stay.

Cons:

There were several issues that impacted our stay. The apartment has two bedrooms, but neither bedroom has air conditioning and both have carpet. Although fans were provided, they were blowing hot air because the rooms became extremely hot, especially during summer. I tried opening the windows, but they only open slightly, likely for safety reasons, which did not help with ventilation.
There is air conditioning in the living room, but it is located near the sliding door to the balcony, so most of the cool air goes there instead of into the rest of the apartment. When sleeping on the sofa bed, the air was hitting the blinds, causing constant noise, which made it difficult to sleep.
We were advised that the air conditioning should be set at 22 degrees, but after speaking with my brother who is an electrician, I understand this is more for energy saving purposes and that the temperature could be lowered if needed.
We came during summer, and the excessive heat in the bedrooms significantly disrupted our sleep throughout the stay. Additionally, the neighbourhood was quite noisy, with frequent gate noises heard during the night.
The internet connection was also very unreliable. It kept cutting out and hardly worked at times, which was frustrating and inconvenient during our stay.
The apartment did not provide basic toiletries such as shampoo, body wash, or hand wash, only a very small bar of soap. There was also no hair dryer provided, so we had to purchase everything ourselves. The kitchen did not have enough tea or sugar for three people, especially considering we stayed for six days, so we had to buy those as well. The laundry detergent provided was only a small amount and ran out quickly, requiring us to purchase more.
For the price paid, I personally do not feel the stay was worth it. Unfortunately, the apartment did not meet our needs, and I would not stay here again.

2026-01-17 • via Nuitee
R
Rachel • family_with_children • au
9
2026-01-06 • via Nuitee
A
Alisa • family_with_children • au
9
Private, close enough to town but a nice quiet area!
Pros:

Private and quiet considering location. Close to food and fuel.

2026-01-04 • via Nuitee
S
Saeed • extended_group • au
10
2026-01-01 • via Nuitee
M
Mohammed • couple • au
10
2025-12-18 • via Nuitee
M
Morgan • couple • au
10
Excellent.
Pros:

Large apartment. Great welcome and host. Great well stocked kitchen. A lot of thought gone into guests needs. 2 bathrooms not required but a luxury.

2025-12-13 • via Nuitee
S
Shane • extended_group • au
7
2025-12-05 • via Nuitee
A
Arthur • couple • au
8
Great access to Parra and city ferry, good access to jump onto main roads but still wuiet
Pros:

Great position and comfortable size

Cons:

TV terrible. Should have more crockery / cultlery - 4 not enough really.
The added cost for parking should be clear - parking available at extra cost - not only seen by looking at facility details.

2025-12-02 • via Nuitee
B
Beatrice • extended_group • nc
8
correct dans l'ensemble
Pros:

Margre est venue remettre les clés et a donné beaucoup d'informations sur les alentours mais aussi beaucoup d'interdictions sur l'utilisation de l'hébergement

Cons:

pas de produits dans les salles de bain, seulement une minuscule savonnette par personne.

2025-12-02 • via Nuitee
A
Aimee • extended_group • au
8
2025-11-24 • via Nuitee
L
Leonie • family_with_children • au
10
2025-11-23 • via Nuitee
L
Lisa • family_with_children • gb
9
2025-11-22 • via Nuitee
S
Sandy • family_with_children • au
10
Very quiet, convenient and relaxing location
Pros:

Great quiet location. Spacious apartment. Very comfortable. Margre was absolutely delightful. Will stay again.

2025-11-17 • via Nuitee
L
Lisa • couple • gb
10
Pros:

Clean, spacious, nice location

2025-11-16 • via Nuitee