Cappo suites

Hotels
9.2 (374 reviews)
2 улица „Марно поле“ , Veliko Tŭrnovo , bg

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Facilities

Air conditioning
Room service
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Cons:
No elevator
Minor maintenance issues

Categories

Cleanliness
9.28
The reviews describe the location as very clean and well-maintained.
Service
9.75
Exceptional service with the owner demonstrating outstanding hospitality and care.
Location
9.29
Convenient location close to restaurants and attractions.
Room Quality
9.24
Rooms are described as comfortable and well-equipped.
Amenities
8.77
Amenities such as the jacuzzi and sauna were appreciated, though some drawbacks noted.
Value for Money
9.03
Overall good value with outstanding service, despite some minor issues.
Food and Beverage
8.78
Food was praised as tasty, although there were minor comments about the restaurant.
Overall Experience
9.45
Guests expressed high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:31

Property Description

Luxurious Suites with Prime Location
Experience comfort and convenience at Cappo suites, ideally situated near top attractions like Archaeological Museum Veliko Turnovo and Tsarevets Fortress.
Modern Amenities
Indulge in luxury with our well-equipped suites featuring hot tubs, bathrobes, flat-screen TVs, and air conditioning. Select rooms even offer a private terrace for a perfect relaxation spot.
Convenient Facilities
Enjoy a hassle-free stay with amenities like a desk, bed linen, and towels provided in all units. Explore nearby landmarks such as Asen Dynasty Monument and Church of Saint George with ease.
Book now for an unforgettable stay at Cappo suites in Veliko Tŭrnovo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 374 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.03
Food and Beverage: 8.78
Overall Experience: 9.45
E
Emine • couple • bg
7
2026-02-14 • via Nuitee
T
tocaci • couple • ro
10
2026-02-10 • via Nuitee
G
George • couple • ro
8
2026-02-09 • via Nuitee
A
Aylya • couple • bg
4
Разочаровани
Pros:

Локацията.
Храната от ресторанта.
Удобно легло.
Сауната.

Cons:

Ужасно студена стая, затопли се чак на сутринта. Наложи се да си легнем с по- дебели дрехи.
В банята парното изобщо не работеше. Мръсен диван, целият на петна. Чуваше се басът от музиката отдолу. Банята не беше особено чиста. Очаквахме джакузито да е в самата стая, нищо такова. Джакузито беше в банята, но не беше в състояние да се използва. Доста тясно за двама души, мръсна вода. Другото шокиращо нещо беше, че нямаше душ система, а само душ слушалка, като трябваше с едната ръка да я държа, а с другата да си мия косата. Слабо осветление в стаята. Като цяло сме доста разочаровани, тъй като на другия ден за тази цена отседнахме на друго място, където имаше басейн, Спа услуги и включена закуска. Бихме били съгласни на тази цена, ако поне джакузито се използваше.

2026-02-08 • via Nuitee
Виктория • couple • bg
6
2026-02-08 • via Nuitee
Венцислав • couple • bg
7
2026-01-27 • via Nuitee
C
Corina15 • couple • ro
2
Pros:

Good location of property

Cons:

Very disappointing stay.
The accommodation was extremely dirty and poorly maintained. The jacuzzi was black with dirt, and when we tried to use it, black, foul-smelling water came out, which was honestly shocking. The carpet and the sofa were also dirty and stained.

We even found eggs left in the fridge by previous guests, which clearly shows how superficial the cleaning was. Overall, housekeeping was done very poorly.

The internet either didn’t work at all or was extremely slow. For the price paid, this place is absolutely not worth the money.

The only positive aspects were the sauna and the mattress, but even then, the bed linen was wrinkled and looked unprofessional, as if it hadn’t been properly prepared.

This accommodation has potential, but unfortunately the conditions are very poor and far below acceptable standards. I would not recommend it unless serious improvements are made.

2026-01-27 • via Nuitee
I
Ivelina • couple • bg
9
Pros:

Very good location

Cons:

cleaning couldve been better

2026-01-26 • via Nuitee
A
Aleksandar • solo_traveller • bg
9
Pros:

I did like how big was the room,, the combo of jacuzzi with sauna and how comfy was the bed.

Cons:

I didn't like that the jacuzzi body was looking a bit messy possibly from previous use.

2026-01-24 • via Nuitee
Александра • couple • bg
9
2026-01-24 • via Nuitee
S
Simeon Ivaylov • solo_traveller • bg
4
Pros:

Location

Cons:

Very bad moisture smell,small low budget tv, not comfortable bed, toilet without proper isolation, very small parking

2026-01-22 • via Nuitee
E
ENE • couple • ro
10
2026-01-19 • via Nuitee
E
Elena • couple • bg
9
2026-01-19 • via Nuitee
Христина • couple • bg
8
Добро съотношение цена/качество
Pros:

Хареса ни локацията, това, че имахме осигурено парко-място в гаражна клетка (10 лв.) и факта, че музиката от заведението спря в 00:30, въпреки, че беше събота вечер. (Очаквахме да продължи поне до 1 часа).

Cons:

Не ни хареса, че стаята се нарича апартамент :-) Също, че не е сложена дори една ел.кана за вода. Нямаше и никакви чаши.

2026-01-16 • via Nuitee
Таня • couple • bg
5
2026-01-16 • via Nuitee
Цветкова • couple • bg
10
2026-01-16 • via Nuitee
Y
Yoana • couple • gb
7
Lovely Jacuzzi! Great location!
Pros:

We really liked the jacuzzi. Did not get to try the sauna as I was pregnant at the time but was a nice touch to the room. Room was big and bed was very comfortable. Bathroom was a bit uncomfortable I nearly fell twice but apart from that no issues with room. The host was really nice and paid for our parking as we did not have a Bulgarian number.

Cons:

The bathroom kept water after showering and no kettle, tea or coffee in room.

2026-01-15 • via Nuitee
K
Kristina • couple • bg
4
The money is not worth it.
Pros:

The location is good.

Cons:

The sauna and Jacuzzi didn't work. This is the only reason why we booked this place. We asked for compensation and they told us we can have breakfast in the morning and that they will contact us in the morning before we leave. We were never contacted.

2026-01-13 • via Nuitee
A
Alexandru Marco • couple • ro
10
O locație care îmbină perfect călătoria cu relaxarea.
Pros:

Vacanța a fost super. Camera era exact ca în poze. Locația este foarte aproape de centru și de principalele atracții. Personal foarte amabil.

2026-01-12 • via Nuitee
S
Silvia • extended_group • bg
10
2026-01-11 • via Nuitee