Flat Hotel em Guarulhos

Hotels
8.9 (83 reviews)
Rua Rafael Balzani, 32 UD 01 , Guarulhos , br

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness, particularly with dirty linens and carpets.
Service
9.58
Generally positive feedback about staff interaction, but some issues with reservation handling noted.
Location
9.62
Commended for its proximity to the airport and central area with amenities.
Room Quality
8.57
Positive mentions of room comfort, though some rooms noted as needing updates.
Amenities
9.1
Amenities generally met expectations, but some reviews indicated outdated facilities.
Value for Money
8.56
Mixed reviews regarding the value, particularly the high breakfast prices.
Food and Beverage
8.11
Breakfast options criticized for high prices relative to quality.
Overall Experience
9.58
Most guests had a satisfactory experience overall, rating it highly despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:42

Property Description

Rooftop Pool for Relaxation: Enjoy a refreshing dip in the rooftop pool at Flat Guarulhos, offering a serene escape with city views.

Well-Equipped Facilities: Benefit from amenities like a restaurant, 24-hour front desk, free WiFi, sauna, hot tub, fitness centre, and indoor pool for a comfortable stay.

Convenient Snack and Bar Options: Indulge in snacks and drinks at the on-site snack bar and bar for a delightful culinary experience.

Experience the perfect blend of comfort and convenience at Flat Guarulhos. Book now for a memorable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 83 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 9.58
E
Eduardo • extended_group • br
8
Excelente custo benefício
Pros:

Localização

2026-03-28 • via Nuitee
O
Odete • extended_group • br
10
2026-03-16 • via Nuitee
C
Cristiano • solo_traveller • br
8
2026-03-15 • via Nuitee
M
Marangoni • family_with_children • br
10
Pros:

Ótima acomodação. Bem limpo. Gostei bastante. Até encontrei o ator Tiago Lacerda.

2026-02-25 • via Nuitee
M
Marco Henrique • family_with_children • br
10
2026-02-14 • via Nuitee
A
Araujo • solo_traveller • br
10
2026-02-11 • via Nuitee
G
Gabriel • family_with_children • br
10
2026-02-09 • via Nuitee
P
Pedro Izidio • family_with_children • br
9
Pros:

Conforto

2026-02-08 • via Nuitee
A
Alcides • extended_group • br
9
Ótimo custo benefício
Pros:

Localização, limpeza, espaço, conforto

Cons:

Televisão sem acesso a streamming, falta uma ducha higiênica no banheiro

2026-01-24 • via Nuitee
A
Alessandra Maria • extended_group • br
10
2026-01-21 • via Nuitee
C
Celso • family_with_children • br
9
2026-01-21 • via Nuitee
D
Debora • extended_group • br
10
2026-01-20 • via Nuitee
F
Fernanda • family_with_children • br
9
Uma boa opção para descanso próximo ao aeroporto
Pros:

Recepcionista/ todos os funcionários gentis e educados.
Bastante opções dentro do hotel (restaurante, piscina, academia)
Tinha transfer porém só descobrimos quando chegamos na recepção.

Cons:

O quarto estava meio sujo (carpete, atrás do sofá, cortina)
Wi-Fi confuso para cadastro.

2026-01-19 • via Nuitee
J
JULIO • extended_group • co
8
Bueno estancia
Pros:

La atención excelente

Cons:

La habitación hace falta actualizarla

2026-01-19 • via Nuitee
F
Fernanda • family_with_children • br
10
2026-01-19 • via Nuitee
J
João • family_with_children • br
7
2026-01-19 • via Nuitee
A
Altair • extended_group • br
8
Cons:

Não havia toalhas no banheiro. Demorou quase 1 hora para providenciarem.

2026-01-18 • via Nuitee
T
Tiecher • extended_group • br
10
2026-01-17 • via Nuitee
T
Tarsilla Rossetti • extended_group • br
8
2026-01-13 • via Nuitee
M
Marcos • family_with_children • br
6
Não retorno para este apartamento
Pros:

Localização

Cons:

café da manhã não incluso, tem que pagar a parte R$ 60,00 por pessoa, clareza nas informações, apartamento tem estacionamento mas pago a parte, foi me concedido uma cortesia, mas importante citar para não acontecer com mais pessoas.

2026-01-11 • via Nuitee