360 Apartment Hotel Frankfurt

Hotels
4.7 (191 reviews)
Elbestr. 29 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Close to main train station
Some guests liked the aesthetics
Cons:
Dirty conditions
Poor service
Unsafe area

Categories

Cleanliness
2.59
Numerous reviews mention the property was dirty and unhygienic.
Service
6.56
Standard quality for this hotel tier; some positive mentions of staff.
Location
6.1
Convenient location near the train station, but noted to be unsafe.
Room Quality
3.55
Rooms were described as smaller than expected and not well maintained.
Amenities
4.58
Amenities were inadequate; missing essential kitchen items.
Value for Money
6.04
Some guests felt it did not represent good value due to quality issues.
Food and Beverage
4.59
No specific mentions, general view not favorable.
Overall Experience
3.56
High dissatisfaction reported; several negative experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:28

Property Description

Prime Location
360 Degree Apartment is centrally situated near Frankfurt Central Station, offering easy access to shops, bars, and restaurants. Public transport to Frankfurt Airport and the Trade Fair is conveniently close by.

Fully Equipped Kitchen
Enjoy the convenience of a fully equipped kitchen with a dishwasher, oven, microwave, and coffee machine. Towels and bed linen are provided, and the private bathroom includes a bath or shower for your comfort.

Convenience at Your Doorstep
Within a 10-minute walk, guests can explore the shopping and business districts. Nearby amenities include a supermarket, bakery, gym, and medical services, ensuring a hassle-free stay.

Experience comfort and convenience at 360 Degree Apartment - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 5 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 10 per person per night when using an existing bed.
    People 5 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.7
Based on 191 reviews
Cleanliness: 2.59
Service: 6.56
Location: 6.1
Room Quality: 3.55
Amenities: 4.58
Value for Money: 6.04
Food and Beverage: 4.59
Overall Experience: 3.56
D
DANIEL • family_with_children • es
1
ESTAFA
Pros:

Me parece vergonzoso viajamos desde España y al llegar allí habíamos reservado 2 apartamentos y nos dijeron que los baños estaban rotos y no podiamos entrar, sin darnos mas opciones

2026-04-24 • via Nuitee
P
Patrick • family_with_children • de
1
Ekelhaft!
Pros:

Der Mitarbeiter, bei dem ich den Check-in gemacht habe, hat meinen Koffer getragen. Das Appartement war in der 7. Etage, der Aufzug defekt.

Cons:

Das Appartement befindet sich im Bahnhofviertel von Frankfurt, schlimmer geht es kaum. Der Zugang zur Unterkunft über einen Innenhof, der stark nach Urin stinkt. Beim Betreten des Appartements kam mit eine heftige Marihuanawolke entgegen, offensichtlich wurde kurz vorher in den Räumlichkeiten gekifft. Auf dem Couchtisch lagen die Überreste der Weedorgie, die der Mitarbeiter hektisch entsorgte. Der Hygienezustand insgesamt eine Katastrophe, ich war mir nicht sicher, ob das Bett überhaupt frisch bezogen wurde. Im Anhang noch ein Foto der Entlüftungsanlage im Bad. Fazit: Es war eine einzige Zumutung, maximaler Ekekfaktor, sowas kann man nicht vermieten!!!

2026-04-07 • via Nuitee
P
Paulus • solo_traveller • de
4
was really unhappy as my apartment was dirty and the beddings where dirty too...
Pros:

The location is bad, as it is close to an area full of junkies, and the smells in the area are unpleasant.

Cons:

Clean the apartments and clean the beddings. There was no TV remote in my room.

2026-04-06 • via Nuitee
P
Peter • solo_traveller • de
2
Wurde diesmal komplet enttäuscht
Pros:

Die Lage ist gut, wenn man mit der Bahn reist. Es gibt eine Karte um die Eingangstür zu öffnen und es ist dadurch sicher. Es gibt einen Aufzug (auch wenn er zum Zeitpunkt meines Aufenthaultes kaputt war).

Cons:

Check In war unkomliziert und OK. Auf meinem Zimmer gab es dann mehrere Probleme:
1) Lichtschalter war kaputt und man hätte leicht einen eletrischen Schlag bekommen können.
2) Es gab weder Toilettenpapier noch Handtuch im Bad.
3) Grefriefach im Kühlschrank war voll mit Essensresten von früheren Gästen.
4) Gab noch andere kleinere Probleme,
Hatte beim Check In vergessen nach dem W-Lan passwort zu fragen. Also zurück zum Büro, was leider schon abgeschlossen war obwohl es noch hätte offen sein sollen. Es gibt eine Telefonnummer für Kontakte. Habe angerufen und wurde auf Voicemail umgeleitet. Habe eine Nachricht hinterlassen, die aber nie beantwortet wurde. Auf beim Check Out war das Büro geschlossen obwohl es eigentlich hätte besetzt sein sollen.

2026-03-23 • via Nuitee
G
Gustavo • solo_traveller • br
2
Avoid it
Pros:

Positive points: price

Cons:

Negative points: a whole list
1) No proper checking instructions. The building is a residential one, so there is jist a eletronic bell. As I am not from Europa, I had a little trouble figuring out how to call to the office/reception

2) Cleanliness left a bit to be desired. Clearly they dont properly inspect it. Had dishes in the dishwasher, still dirty, leftover food from other guests and who knows about the rest.

3) Amenities not present. The add says there are coffee machine, hair dryer and more. None present. I even just got a single bath towel, no soap, and 2 tiny shampoo packets.

4) Bed had no proper frame, it was a sofabed with a matress on top.

5) Noise and shady neighborhood. A lot of noise from other apartments at night, talk noises from the inner patio (from the own owners), bar on the side with a door to to the building and even brothels on the street. A lot of homeless and strange people outside at night as well.

In summary, if you can, avoid it. I went for the pictures and price, but would not ever return.

2026-03-20 • via Nuitee
W
Wilhelm Theis GmbH • extended_group • de
1
Pros:

nichts.

Cons:

Die Lage war ja ziemlich bescheiden. Dennoch wollten wir uns vom äußeren nicht beeinflussen lassen und sind in die Apartments reingegangen.
Die Zimmer waren nicht Sauber, unter den betten kamen schon die benutzen Taschentüchern heraus und bei näherem anschauen war darunter auch alles voller Müll und die Kochecke war ebenfalls nicht einladend sondern erschreckend ekelhaft. Neben den Betten waren Blutspritzer auf der Wand, der Boden im Bad teilweise schwarz und stank sehr unangenehm. Hier war ein bedenkenloses einschlafen leider nicht möglich. Bis heute werden unsere Anrufe an die Unterkunft Ignoriert und blockiert. Eine Rückerstattung oder Rückmeldung ist hier bis lang nicht erfolgt.

2026-03-09 • via Nuitee
H
Hiago • couple • gb
10
Pros:

👍

2026-01-24 • via Nuitee
G
Girmay • couple • se
7
2026-01-22 • via Nuitee
L
Luan Manetti • solo_traveller • pt
1
2026-01-22 • via Nuitee
K
Khrystyna • solo_traveller • ua
3
Pros:

Розташування

Cons:

Брудно: постіль, підлога (настільки, що аж прилипала до підошви тапочок), фурнітура кухонна. Чистота є для мене завжди основною вимогою і проханням - це було жахливо.

2026-01-21 • via Nuitee
C
Clebson • solo_traveller • br
2
Pros:

Acomodação estava com cheiro muito desagradável não tinha toalha, não tinha sabonete não tinha os itens de higiene pessoal básico estava com um mau cheiro desagradável no apartamento

2026-01-15 • via Nuitee
M
Martina • solo_traveller • cz
1
I definitely do not recommend it.
Pros:

Nothing!

Cons:

Terrible accommodation, I saw the room and ended up not sleeping there at all. Dirty, no amenities, or broken. Smell of cigarettes, strange people living around. Homeless people and drug dealers fighting outside, worst accommodation ever.

2026-01-14 • via Nuitee
A
Alexandra • family_with_children • es
10
Buen sitio no sé lleven de comentarios
Pros:

Excelente y muy buen anfitrión

Cons:

Deben estar claro que es una zona de tolerancia, pero eso existe en todo el mundo

2026-01-06 • via Nuitee
S
Sakkouli • family_with_children • de
1
2025-12-30 • via Nuitee
P
Paolo • solo_traveller • it
8
2025-12-28 • via Nuitee
A
Abdiaziz • couple • gb
1
Dirty, filthy and stay away
Pros:

This was the dirtiest hotel that I have come across and do not believe the photos, my brother had to book another hotel because of lack of hygiene.

Cons:

Dirty, filthy, smells, no care in the world that a human being will be staying there, not sure if this place is even has a hygiene rating

2025-12-25 • via Nuitee
S
Sabrina • solo_traveller • br
10
2025-12-24 • via Nuitee
F
Fabin • couple • ve
4
Cons:

When we arrived, many empty bottles from the previous guest were stored in one of the kitchen drawers. I think they lacked good cleaning. There was no way to wash the dishes or sponges 🧽 or anything else. Much less kitchen cloths to clean and much less coffee maker

2025-12-21 • via Nuitee
M
Mongheng • solo_traveller • kh
1
It is a bad apartment I have ever stayed
Pros:

NA

Cons:

No materials for use in the kitchen

2025-12-16 • via Nuitee
J
James • solo_traveller • de
3
Pros:

Nothing i and i lost things when i go outside of my room so for me it was not a good stay and i am not saying this to make it look or to make you feel not to go but for me was not good and i mean what i say

Cons:

First the room is not being clean and i dnt understand something just to say i lost some of my things at the room

2025-12-15 • via Nuitee