Resort Hotel Room 261

Hotels
6.9 (13 reviews)
261/100 THE ESPLANADE , Torquay , au

Free

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Non-smoking throughout
Heated pool
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Lovely hotel facilities
Cons:
Poor room quality
Lack of cleanliness
Uncomfortable bed

Categories

Cleanliness
5.79
Grotty carpet and walls mentioned, indicating poor cleanliness.
Service
8.76
Standard quality for this hotel tier.
Location
8.8
Location is great, noted as a positive aspect.
Room Quality
5.25
Room needs renovation, tiny bed, and outdated furniture highlight low room quality.
Amenities
7.78
Outdoor pool, spa, indoor pool mentioned as positive, but limited in-room amenities.
Value for Money
5.24
Review indicates the feeling of poor value for price due to room quality.
Food and Beverage
6.29
No restaurant on site and minimal toiletries noted; standard but lacking.
Overall Experience
7.26
Experience overall reflected discontent due to several issues, but location was a plus.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-10 10:40

Property Description

Family-Friendly Aparthotel near Torquay Front Beach

Playground and Indoor Pool for Children and Adults

At Resort Hotel Room 261, children can have a blast in the playground while adults unwind in the indoor pool. The property offers free private parking, a lift, and a non-smoking environment just 300 meters from Fisherman's Beach.

Fully Equipped Kitchenette and BBQ Facilities

The air-conditioned aparthotel features a balcony, fully equipped kitchenette, TV, and laundry service. Guests can enjoy the warm weather with the on-site barbecue facilities.

Tennis, Golfing, and Outdoor Pool

Guests can stay active by playing tennis, golfing nearby, or taking a dip in the outdoor pool. Torquay Beach is a short 2.7 km away, and Avalon Airport is the nearest at 42 km. Book your stay at Resort Hotel Room 261 now for a memorable family vacation by the beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 13 reviews
Cleanliness: 5.79
Service: 8.76
Location: 8.8
Room Quality: 5.25
Amenities: 7.78
Value for Money: 5.24
Food and Beverage: 6.29
Overall Experience: 7.26
A
ANDRE solo_traveller au
4
Pros:

Location is great. A good little pad if you just want to crash for the night.

Cons:

Unfortunately you can hear couples/families through both walls, not just the corridor.
The bed is dated and concave.
Could easily freshen up this room.with some tlc.

2026-03-05 via Nuitee
S
Sara couple au
7
Give Room 261 a miss = stay somewhere else.
Pros:

We were in Room 261.
The resort itself, is a lovely hotel. There is an outdoor pool, spa, gym and an indoor pool.
2 pool towels were provided, which was great 👍
We found a ripper restaurant called Bird Roc [amazing menu!!].
The air-conditioning worked well.

Cons:

We were in Room 261.

Ok, its going to be long:

#A VERY small bed [possibly a 3/4 size which was extremely uncomfortable!!! we are not large people and it was terribly small. The smallest bed I have encountered. If you are above average build and height it would be unbearable.
#The room definitely needs a renovation/tidy up.
#Grotty carpet.
#Grotty walls.
#You can only collect keys during business hours, from a real estate agency that isnt on site. A bummer if you arrive after 5pm.. I have never experienced this type of key collection.
#No hangers in the cupboard.
#VERY strict rules on how to leave the room, otherwise you receive a charge.
# A tiny TV.
# Minimal toiletries. BYO your body wash, shampoo and conditioner.
#Fridge was defrosted and leaking upon arrival.
#No restaurant on site.

Unfortunately I wouldn't stay here again. I wouldn't pay full price to stay at this apartment.

2026-03-05 via Nuitee
N
Natalie couple au
9
2026-01-02 via Nuitee
R
Ryan young couple au
10
Amazing place for anyone to stay
Pros:

Proximately to everything

Cons:

Nothing

2025-06-10 via Nuitee
M
Maria young couple au
5
Just enjoyed my time away with my husband
Pros:

It was right near the beach

Cons:

The pool could of been a little warmer

2025-04-20 via Nuitee
D
Denis young couple gb
8
Enjoyed the location of hotel
Pros:

Breakfast was good although they gave mine to another table so by the time I got mine my wife had already eaten hers

Cons:

All good except breakfast service

2025-01-10 via Nuitee
P
Pamela young couple au
7
Overall very good but restaurant management needs to have a good look at themselves!! Very poor.
Cons:

Only had 1 meal there (that was enough!!!) Pancakes were cold, both coffee & tea were cold, tea cup was VERY unclean (a fact that was disputed when pointed out to staff),no teaspoons for sugar, staff not even trained to ask for table number when ordering.

2024-09-29 via Nuitee
J
Jessica young couple au
4
You get what you pay for
Pros:

Good location near beach, resort facilities great. Price reasonable.

Cons:

Great resort but room did not meet expectations. The shower was covered in pink bacteria and mould was starting to form. It didn't look like the shower had been cleaned in months. I felt less clean after getting out of the shower. Bed was very uncomfortable and pillows flat, in desperate need of replacing. Room itself was very dirty and lots of dust had accumulated in corners and behind furniture. Carpets did not seem to be clean, and we felt dirty to be bare foot.

2024-04-01 via Nuitee
M
Matilda young couple au
10
Exceptional
2024-02-19 via Nuitee
M
Mary family with young children au
7
Not worth the $$$ spent to stay there.
Pros:

Staff at Surf Coast Holiday Rentals were amazing and helpful. Location was great.

Cons:

No onsite park - drove around for 20 minutes looking. Mould and holes in tiles in shower. Bed was lumpy and uncomfortable.

2023-12-03 via Nuitee
E
Emily young couple au
9
Superb
Pros:

Great location, plenty of facilities available. Room was quiet.

Cons:

Signage to find the room and facilities were confusing. very easy to get lost at the resort.

2023-03-20 via Nuitee
B
Booth solo traveller au
1
This is not a resort!
Pros:

Not much

Cons:

No chef, Caffe only open for a short time, people next door party all night very loud and no staff to enforce policy, parking difficult, this is not a resort !

2023-02-19 via Nuitee
B
Buttigieg young couple au
2
Very poor
2022-12-14 via Nuitee
M
Mark young couple au
5
Passable
Pros:

Proximity was great, the resort is fabulous.

Cons:

Room wasn’t as advertised. We were unimpressed with the lack of amenities and disrepair of fittings. A microwave oven doesn’t make a kitchenette. No kitchen sink, no dishwasher, bathroom basin was the only source for water, with no dishwashing liquid provided. Soap rack in shower was missing, just holes in the tiles. Toilet roll holder fell off the wall on the first use.

2022-12-05 via Nuitee
B
Borka group au
10
Exceptional
2022-11-12 via Nuitee