Puspa Ayu Villas & Apartments

Hotels
8.8 (996 reviews)
Jalan Kartika Plaza, Gg. Puspa Ayu No 2 , Kuta , id

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool
Cons:
Cleanliness issues
Room odor
Manager communication

Categories

Cleanliness
8.14
Several reviews noted issues with cleanliness and odors, such as mold.
Service
9.31
Many reviews praised the friendly and helpful staff, especially Lucy.
Location
9.35
Reviews mentioned great locations and accessibility.
Room Quality
8.3
General satisfaction with the room quality, but a few noted issues like peeling paint.
Amenities
8.83
The property had a nice pool and good amenities.
Value for Money
8.79
Positive mentions regarding the value received for the price.
Food and Beverage
8.84
Good choices for breakfast, and dinner was praised.
Overall Experience
8.81
Overall, guests had a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 23:43

Property Description

Luxurious Accommodations
Enjoy stunning pool views and spacious family rooms at Puspa Ayu Villas & Apartments. Each air-conditioned unit is equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. Upgrade to a unit with a well-fitted kitchen for added convenience.

Convenient Facilities
Benefit from free private parking, shuttle service, and WiFi during your stay. With full-day security and a safety deposit box in each unit, your peace of mind is our priority. Relax by the year-round outdoor pool or grab a drink at the on-site bar.

Ideal Location
Located near Kuta Beach and other popular attractions, Puspa Ayu Villas & Apartments is the perfect choice for your Bali getaway. Take advantage of the paid airport shuttle service for a hassle-free arrival and departure experience.

Book your stay at Puspa Ayu Villas & Apartments now for an unforgettable vacation experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 996 reviews
Cleanliness: 8.14
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
R
Rachel solo_traveller de
10
2026-02-14 via Nuitee
S
Sajjad family_with_children iq
10
2026-02-14 via Nuitee
C
Claire extended_group au
10
Amazing and quiet but central location.
Pros:

Food was amazing. All the stuff were so beautiful.

Cons:

Everything was fabulous.

2026-02-13 via Nuitee
J
Jamie couple au
10
Excellent… as usual
Pros:

We always stay here , Lucy and the beautiful staff keep the place immaculate and always feeling welcome….

2026-02-13 via Nuitee
A
Anna family_with_children cz
8
It was okay, and the location was great.
Pros:

The location is excellent – centrally situated, close to Waterbom, the shopping centre and the beach.

Cons:

The manager wasn’t very flexible and couldn’t help us get a larger room. She also took a long time to respond to our messages.

2026-02-12 via Nuitee
S
Siti family_with_children my
8
Pros:

Location, vibe and room was almost perfect.

Cons:

1. We need to pay the booking using cash (This was not mentioned in the T&C).
2. Room can have more ventilation.
3. The hot shower was difficult to navigate.

2026-02-11 via Nuitee
M
Mitchell couple au
10
Pros:

Very modern, clean and staff were very nice

2026-02-08 via Nuitee
L
Lorraine solo_traveller au
9
Excellent value, everything was great and staff friendly. Great location as well.
Pros:

Good choice of breakfast and cooked fresh. Dinner time meal that I had was excellent, stuffed chicken breast and vegetables.

Cons:

There was nothing I didn’t like.

2025-10-04 via Nuitee
L
laney solo_traveller au
10
Welcoming & relaxing thank you beautiful humans! I’ll be back.
Pros:

Beautiful staff! So kind and friendly especially Lucy. Beautiful soul! Super clean& tidy really care for the guests.

2025-10-04 via Nuitee
N
Nathan extended_group au
9
Pros:

Hidden little gem had the two apartments next to each other was able to have the kids In one with access to them through side door 🚪 extra peace of mind

2025-10-02 via Nuitee
P
Pin couple fr
8
Nous avons passé une nuit dans cet hôtel
Pros:

L hôtel est calme et bien placé

Cons:

Il existe une odeur de mouillé très forte… pas trop terrible

2025-10-02 via Nuitee
family_with_children gb
10
2025-10-02 via Nuitee
Лариса extended_group ru
10
Pros:

Хорошая вилла, два номера в хорошем состоянии не далеко от моря и пляжа якуты.

Cons:

Немного устарело все, на полотенце были дырки 🥲

2025-10-01 via Nuitee
S
Sintija solo_traveller lv
7
Pros:

"Jauks, pretimnākošs, saprotošs un atbalstošs personāls. Ātra un ērta komunikācija gan pirms ierašanās, gan uzturēšanās laikā.

Cons:

Būtu lieliski, ja nākotnē varētu atjaunot gultas veļu un samazināt kondicioniera skaņu, lai nodrošinātu harmoniskāku atpūtu.

2025-09-30 via Nuitee
Y
Yi family_with_children au
9
2025-09-30 via Nuitee
R
Rosmarie couple ch
8
Pros:

Zentral gelegen und gleichzeitig ruhig, gute Ausgangslage zur Weiterreise

2025-09-28 via Nuitee
S
S family_with_children au
10
Pros:

Clean room, Great location, big balcony

Cons:

No early check-in even with request, but they have a restaurant you can wait in

2025-09-20 via Nuitee
S
Shayla couple au
7
Nice staff, nice pool at a good price
Pros:

Nice modern property and pool

Cons:

Smelt mouldy

2025-09-18 via Nuitee
T
Tatiana solo_traveller ru
10
Pros:

Чудесный отель, в нем все замечательно , очень красивые номера, чисто, хороший уютный бассейн, красивая территория, вкусный кофе! Очень удобное расположение

Cons:

Ничего. Все понравилось, забронировала и на другие дни отдыха

2025-09-17 via Nuitee
Z
Zach couple us
4
Unpleasant overall experience. Better options close by.
Pros:

Beautiful surroundings outside of the room. Nice pool. Cute restaurant. Nice security guards and staff.

Cons:

A number of things didn’t go well here. The most important thing was that the room smelled moldy and there was paint literally peeling off of the walls. Secondly, and quite awkwardly, the manager was upset and subsequently rude to us because her staff didn’t communicate well to her about our amended checkout time. We had a pre-approved extra hour before leaving and even cleared this with the security guard the night before checkout (messages with staff via Booking.com to prove it…and should it actually be our responsibility to make sure the employees communicate amongst each other??) Because of this miscommunication, the security guard unlocked our room, went in, and left it unlocked for the duration of our time while we were out exploring the area. My wife was very worried because of her valuables and gear left exposed. I wasn’t so bothered because the place was so nice and the security was kind, but it’s obvious that leaving rooms unlocked due to your own internal miscommunication was clearly not okay. We were then reprimanded for not checking out on time, which was obviously also ridiculous. At the end of it all, the manager eased up a bit and was very kind to us, but only after my wife made it very clear that she was disappointed about our room being left wide open. Of the millions of options to stay in the area, I’d save your worry and go elsewhere.

2025-09-17 via Nuitee