Inturotel Esmeralda Park

Hotels
8.4 (2265 reviews)
Urbanización Cala Esmeralda , Cala d´Or , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Familienfreundlich
sauber
freundliches Personal
schöne Lage
gute Aktivitäten
Cons:
Kakerlaken im Zimmer
Einschränkungen bei der Nutzung des Pools
Standardmäßige Essensqualität

Categories

Cleanliness
8.36
Generally clean, but issues with cockroaches in one room affected the rating.
Service
8.83
Staff were consistently friendly and helpful, contributing positively to the overall experience.
Location
8.77
Beautiful location near a gorgeous beach, praised in multiple reviews.
Room Quality
8.42
Modern and comfortable rooms noted positively, with some concerns about size.
Amenities
8.35
Good amenities available, although there were some restrictions on pool usage that were inconvenient.
Value for Money
8.01
Mixed feelings on food quality versus prices, affecting the overall value perception.
Food and Beverage
7.86
Food quality was standard, with some dissatisfaction noted regarding dining options.
Overall Experience
8.63
Overall a positive experience with good activities for families, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:22

Property Description

Seafront Location and Outdoor Pools:
Located on the stunning Cala Esmeralda Beach, our aparthotel offers a picturesque setting with direct beach access and multiple outdoor pools. Enjoy the breathtaking views of the sea, pool, or garden from your private balcony.

Amenities for Relaxation and Recreation:
Indulge in relaxation with our sauna, hot tub, and sun terraces surrounded by loungers. For the more active guests, we provide a tennis court and easy access to Cala Mondragó Natural Park for hiking and outdoor activities.

Dining Options with a View:
Savor delicious meals at our buffet restaurant overlooking the sea or grab a drink and snack at the beach bar. Craving a burger? Head over to our Burguer Bar for a casual dining experience.

Book your stay at Inturotel Esmeralda Park now to experience the perfect blend of relaxation and recreation by the sea.

Important information:

Bookings with payment at the hotel will pay the accommodations invoice at the check-in time

The maximum number of adults (aged 16 or more) per room is 2. And 1 or 2 children aged 15 or under can sleep with 2 adults in the 1-bedroom apartments if they are added during the reservation process.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2265 reviews
Cleanliness: 8.36
Service: 8.83
Location: 8.77
Room Quality: 8.42
Amenities: 8.35
Value for Money: 8.01
Food and Beverage: 7.86
Overall Experience: 8.63
S
Saidul family_with_children gb
8
2026-04-04 via Nuitee
S
Sabrina couple no
10
2026-04-04 via Nuitee
M
Matthias solo_traveller dk
7
Pros:

Smukt sted som ligger meget idyllisk. Generelt var hotellet rent og nydeligt.

Cons:

Tilkøbet af morgenmadsbuffet var dyr (62 euro for 2 voksne og 2 børn per dag).
Vi havde valgt et rimelig dyrt værelse, men skulle selv vaske vores brugte ting op. Eksempelvis hvis vi havde drukket et glas vand eller lignende. Andre steder vi har været, hvor prisen har været i samme prisklassen, har rengøringen også lige fikset den smule opvaske der var.
Vi havde flere/mange gange problemer med at al strømmen gik på værelset.
Vi synes poolbaren var til den dyre side.

2026-04-04 via Nuitee
S
Sylvie family_with_children gb
9
Brilliant location and service
Pros:

Everything is close by, the beach, the shops and restaurants.
Staff were very friendly and helpful.

2026-04-04 via Nuitee
A
Anja family_with_children de
9
Pros:

Alles ist vorhanden was man braucht.

2026-04-03 via Nuitee
C
Christelle family_with_children lu
10
2026-04-03 via Nuitee
J
Julia couple nl
7
2026-01-20 via Nuitee
Y
Yvone Rumibidzai family_with_children gb
8
2026-01-20 via Nuitee
M
Marco family_with_children ar
9
Buen resort con una playa muy linda
Pros:

Buen resort con una playa muy linda

2026-01-19 via Nuitee
T
Tony family_with_children ch
3
Just Ok. Expensive. Too crowded. Too big. Bad service.
Cons:

Arrived at 10pm at night after a 3 hour wait for our car hire at Mallorca airport. No water in the room, beds weren't made up, fridge broken, cupboard broken. Staff showed no compassion for our situation, refused to give us water. We were put in a room facing the entertainment which meant loud music until 10pm at night - impossible to get our kids to sleep at a reasonable hour. Everything was an 'add on cost' which we weren't informed about. The breakfast was overpriced. The slide pool which was heavily featured in the accommodation photos and one of the main reasons we chose the location was over €50 / day EXTRA on top of the price. False advertising.

2026-01-19 via Nuitee
A
Alexandra extended_group de
8
Trotzdem dem Vorfall mit den Kakerlaken gute Unterkunft und eine schöne Bucht.
Pros:

Grundsätzlich waren wir sehr zufrieden. Wir waren eine Gruppe von 6 Personen, somit 3 Zimmer - leider hatte ein Zimmer im EG zwei Vorfälle mit Kakerlaken im Zimmer.

Cons:

Zimmer im EG hatten wir Kakerlaken

2026-01-19 via Nuitee
A
Amy family_with_children je
8
Exceeded expectations
Pros:

We stayed self catering and was brilliant size room, nice and modern and comfy. Location of hotel was great easy walking distance to beaches and town

Cons:

dragoland was an additional cost for guests which I think it should be reduced rate or included. Parking area very small for size of property

2026-01-19 via Nuitee
A
Anita family_with_children hu
9
2026-01-19 via Nuitee
A
Alina family_with_children pl
7
Взагалі враження залишились позитивними, дуже задоволені пляжом, сніданками і гарним видом на території готелю 😌
Pros:

Розташування було ідеально на найкращому пляжі. Смачні різноманітні сніданки. Дуже гарний новий ремонт, і дуже сподобалось що все було дуже чисто, мили навіть асфальт, басейни і шезлонги. Ми приїхали раніше часу заселення, але нам вже дали номер і це було класно що не треба було чекати!

Cons:

Головним мінусом було, що з душа завжди текла вода по всій ванній кімнаті і ми завжди ходили в своїх шльопках. В номері не має халатів, капців, чаю, кави, але кавова машина є, треба самому купляти капсули. Ми відпочивали на басейні для дорослих і там були різні правила, то не було дітей, то були, то можна приходити до відкриття, то не можна. Декілька днів не працював wi-fi. Зламалася індукційна плита, але через пів години вже змінили на нову. Я була без дітей, але 2 дні не працював головний басейн, думаю що люди були обурені цим.

2026-01-19 via Nuitee
A
Amelia extended_group gb
10
2026-01-19 via Nuitee
M
Maxime family_with_children ch
6
Pros:

- le personnel
- les chambres très propres et tout récente (bien renovée)
- l accessibilité
- la propreté de l'hotel

Cons:

- la chambre au 3ème étage était orienté arrière du complexe, il y avait un gros chateau gonflable bob l'éponge allumé de 18h à 22h30, un bruit insuportable pour profiter du balcon
- malheureusement trop de monde dans la pisicine, pour finir nous ne l'avons pas beaucoup utilisé
- le park aquatique est payant est très cher, non adapté pour des enfants <6 ans...
- l appartement n avait pas assez d ustensille de cuisine habituel, dommage...

2026-01-19 via Nuitee
M
MARISA family_with_children gb
8
2026-01-19 via Nuitee
M
Mariano couple ar
8
2026-01-19 via Nuitee
P
Petru solo_traveller ro
10
2026-01-19 via Nuitee
E
Eva family_with_children es
10
Pros:

Increíble

Cons:

Todo precioso

2026-01-19 via Nuitee