Ona Beverly Hills Suites

Hotels
•
Onahotels
8.5 (5010 reviews)
Rodeo, 9 , Los Cristianos , es

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Dated rooms
Limited breakfast options

Categories

Cleanliness
7.96
There were concerns about the breakfast area not being cleared and cleaned frequently enough.
Service
9.43
The staff were excellent and very helpful during the stay.
Location
9.47
The location was perfect, away from noise and crowd.
Room Quality
7.42
Rooms were clean but dated.
Amenities
8.45
Good amount of sunbeds and well-spaced apartments, but no lift.
Value for Money
8.91
Overall a good experience for the price.
Food and Beverage
7.46
Breakfast had room for improvement with limited variety.
Overall Experience
8.93
A pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:01

Property Description

Luxurious Outdoor Pool and Terrace
Experience the epitome of relaxation at Beverly Hills Suites - Excel Hotels & Resorts with its stunning outdoor pool and spacious terrace. Perfect for soaking up the sun or enjoying a refreshing dip.

Exciting Leisure Activities
From tennis to billiards, there is no shortage of entertainment options at our property. Explore the area through cycling or take a leisurely stroll to Playa de las Americas just 2.3 km away.

Convenient Location and Free WiFi
Situated in Los Cristianos, our hotel offers easy access to nearby attractions like Puerto de la Cruz and Adeje. Stay connected with complimentary WiFi throughout the property.

Book now to indulge in a luxurious stay at Beverly Hills Suites - Excel Hotels & Resorts.

Important information:

When booking more than 6 apartments, special group conditions may apply.

When booking half board or full board, please note that drinks are not included.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5010 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
G
Gareth • couple • au
7
Very nice
Pros:

Nice pool, lovely staff

Cons:

Rooms a bit tired, water went off at one point

2026-03-28 • via Nuitee
P
Paolo • family_with_children • it
10
Pros:

Cordialità del personale, ampi spazi, colazione

Cons:

Tutto ok

2026-03-28 • via Nuitee
L
Lovísa • couple • is
3
2026-03-28 • via Nuitee
C
Christine • family_with_children • de
5
Pros:

Das Servicepersonal war immer sehr freundlich.
Das Personal an der Rezeption war zwr freundlich aber sehe unflexibel. So gibt es z.B. keinen Sonnenschutz auf den Balkon und auf Anfrage ob wir bitte einen Sonnenschirm haben könnte wurde das verneint. Da es schon sehr warm war und wir auf unserem Balkon lange die Sonne hatten war die Nutzung des Balkones eingeschränkt.

Cons:

Erst nachdem ich die Hilfe von Booking in Anspruch genommen habe ichcwas die Anzahl der Betten betraf bekommen leider auf Kosten der Größe
Am Frühstück war das Essen oft lauwarm oder kalt. Rührei und Spiegelei hat nie eine Pfanne gesehen und war fertig Ware.
Die Einrichtung der Zimmer war sehr in die Jahre gekommen und teilweise kaputt.

2026-03-28 • via Nuitee
O
Olo • solo_traveller • it
9
2026-03-28 • via Nuitee
J
John Christopher • couple • ch
5
Non abbiamo potuto trascorrere delle tranquille vacanze
Pros:

La vista sul mare

Cons:

La pulizia dell’appartamento
Mancanza dell’acqua durante la mattina
Tante scale

2026-03-28 • via Nuitee
K
Krisztian • couple • hu
8
2026-03-27 • via Nuitee
J
John • extended_group • gb
10
2026-03-27 • via Nuitee
T
Toma Mircea • couple • ro
10
Revin mereu cu drag
Pros:

Liniste,mic dejun bun…personal top.

2026-03-27 • via Nuitee
R
rita • family_with_children • it
9
2026-03-26 • via Nuitee
Z
Zeyu • couple • gb
7
I am generally happy with the stay.
Pros:

The staff are really helpful and nice and I really like the location. There are parking in front of the property. not far away to the road out of the town. The breakfast is good in the morning and I like the gym facility. Unfortunately due to the storm we did not try the pool. For the price I am happy

Cons:

The facility is a bit dated, roughly 1990s. There are stairs and no way around them. When we were staying there is a storm and the sound of rain and wind can be easily heard in the evening, the front door and balcony door are both thin. The balcony door is quite dated hard to lock and blew open by the storm wind once. Not many power outlet by the bed.

2026-03-26 • via Nuitee
E
Erik • couple • dk
8
2026-03-26 • via Nuitee
L
Linda • family_with_children • gb
7
Pros:

Location was amazing. Although it was a studio, it was very comfortable. Plenty of wardrobe space and very clean

Cons:

No cushions on patio chairs. Lots of stairs. No restaurant. Bar closed at 5pm.

2026-03-24 • via Nuitee
M
Margarita • family_with_children • lv
10
Pros:

Personāls ļoti atsaucīgs, palīdz ar visiem jautājumiem. Labas brokastis-nav plaša izvēle, bet var atrast katram ko piemērotu. Numurs atbilda bildēm.

2026-03-24 • via Nuitee
I
Imre • family_with_children • hu
10
Pros:

Szuper elhelyezkedés, kilátás a teraszról, nyugalmas környék.

Cons:

Nem franciaágy volt, hanem 2 különálló, és nem is lehetett egybetolni. Az eső miatt éjjel hangosan csobogott a lezúduló víz az ajtó előtt.

2026-03-23 • via Nuitee
F
Francesca • family_with_children • gb
10
2026-03-23 • via Nuitee
P
Piercy • family_with_children • gb
8
Pros:

We stayed for a week and had a nice studio apartment over looking the pool. Which was sun facing from around 11.00am so it was perfect.

Cons:

There are a lot of steps to negotiate and different levels, so it's not very safe for people of a certain age or disability. I'm sure the hotel would take this into consideration if you mentioned it at the time of booking your stay. I myself fell at the bottom of a flight going down. Luckily, I wasn't badly hurt.
On our last night, we had to help 2 family's find their appartments as the maps aren't very user-friendly in the dark, especially when some of the corridor sensor lights weren't working.
We were there during the storms in March 2026, and unfortunately, the bar and breakfast area was in an open-air quad, and the rain caught a lot of people out.

2026-03-23 • via Nuitee
M
Magdalena • solo_traveller • be
9
2026-03-23 • via Nuitee
J
Julie • extended_group • gb
8
I like the hotel if you prefer quieter.
Pros:

The location has good bar and restaurants nearby.

Cons:

The breakfast needs a big upgrade. Not much choice of healthy products and coffee and juice is dreadful. I would prefer to pay for the room only as plenty of nearby cafes that offer good food. Mattresses are very hard.

2026-03-22 • via Nuitee
M
Maureen • family_with_children • gb
8
2026-03-22 • via Nuitee