Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean and pleasant atmosphere
Comfortable beds
Cons:
Dust in bathroom
Outdated features
No dedicated parking available

Categories

Cleanliness
8.64
Some reviews mentioned dust in the bathroom and an unusual odor in the room, indicating a need for attention to cleanliness.
Service
9.11
Consistently described as friendly and attentive across multiple reviews, contributing positively to the overall experience.
Location
8.95
Strategic location mentioned as a pro, contributing to positive sentiments.
Room Quality
8.6
Rooms described as comfortable and pleasant, though some mentioned they were small or had outdated features.
Amenities
8.63
Amenities like a wine bar and a good breakfast selection were positively received, but some noted the lack of parking.
Value for Money
8.39
Some reviews suggested the price may not fully reflect the quality of breakfast, but overall value is regarded positively.
Food and Beverage
9.14
Food quality received high praise, especially for the restaurant offerings and breakfast options.
Overall Experience
8.91
General sentiment indicates a highly satisfactory experience, with a mixture of minor issues that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:21

Property Description

Charming Family-Run Hotel in the Heart of Ticino

Comfortable Rooms with Modern Amenities
Discover 17 cozy rooms at Hotel Conca Bella, each offering free WiFi, a minibar, and a TV for your relaxation. Whether you prefer a refreshing bath or a quick shower, our rooms are designed to provide a comfortable stay.

Authentic Dining Experience at Al Conca Restaurant
Indulge in delicious Italian and Ticino cuisine at our on-site restaurant. Explore a variety of dishes crafted with fresh ingredients, complemented by a selection of fine wines from our cellar. Don't miss the opportunity to unwind at the wine bar's heated terrace, offering a relaxing ambiance.

Convenient Location for Exploring Nearby Attractions
Located just 1 km from Chiasso and the Italian border, our hotel is the perfect base for exploring the Muggio Valley, Monte Generoso, and the stunning lakes of Lugano and Como. With easy access to public transport and free parking nearby, your adventures await at Hotel Conca Bella.

Important information:

Please note that the restaurant is open from Tuesday to Saturday. If you expect to arrive on a Sunday, please contact the property in advance for check-in arrangements. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LUG

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for CHF 15 per person per night when using an existing bed.
    Children from 14 years old to 17 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for CHF 22 per person per night when using an available extra bed.
    People 17 years old and over stay for CHF 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 233 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.95
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.39
Food and Beverage: 9.14
Overall Experience: 8.91
G
Gaetano • family_with_children • ch
10
2026-07-22 • via Nuitee
J
Jon • family_with_children • es
8
2026-07-22 • via Nuitee
R
Roman • family_with_children • ch
7
2026-07-20 • via Nuitee
L
lunetta • couple • it
9
Ottima scoperta
Pros:

Posizione e la qualità dei servizi
Ottima la colazione

Cons:

Nulla

2026-07-19 • via Nuitee
D
Daniel • family_with_children • de
8
2026-07-18 • via Nuitee
M
michel • couple • ch
8
2026-07-14 • via Nuitee
A
Alex • family_with_children • dk
4
Skuffende oplevelse pga. lukket restaurant, lukket vinkælder og lukket reception. Kan ikke anbefales ved ankomst på en s
Pros:

Fint at hotellet henviste os til en anden restaurant, da deres egen restaurant havde lukket om søndagen.

Cons:

Både restauranten og vinkælderen havde lukket, og der var ingen bemanding i receptionen ved ankomst, da det var søndag. Derudover var der dårlig information om parkering - og udluftningen larmede om natten. Det var på ingen måde pengene værd.

2026-07-13 • via Nuitee
F
Falk • family_with_children • de
9
Pros:

Charmantes, sehr gut ausgestattetes Hotel mit besonderer Note. Wir haben sogar ein unerwartetes Upgrade erhalten.

2026-07-12 • via Nuitee
R
Reto • solo_traveller • ch
8
2026-07-10 • via Nuitee
C
Carine • couple • nl
8
Goed hotel voor overnachting naar Italië
Pros:

Prettig hotel, aardig personeel, goed restaurant, wel prijzig

2026-07-10 • via Nuitee
F
Falk • extended_group • de
8
Pros:

Der Aufenthalt im Hotel war grundsolide. Die Rezeptionistin Alice war außerordentlich nett!

2026-07-08 • via Nuitee
A
Alix • solo_traveller • fr
10
Pros:

L'emplacement, la chambre : spacieuse et propre et le petit déjeuner le lendemain

Cons:

Rien

2026-07-07 • via Nuitee
N
Nienke • extended_group • nl
4
Prima hotel, behalve op zondag en maandag en als het heel warm is
Pros:

Op zich een prima overnachtingshotel, goede lokatie en fijne kamer. Ware het niet dat we op de dag van aankomst (toen we niet meer konden cancelen) te horen kregen dat het restaurant dicht was… Waardeloos want we hadden juist een hotel met restaurant gekozen, zodat we na een dag rijden nergens meer naartoe hoefden om te eten. Daarna bleek bovendien het restaurant dat ze als alternatief aanboden (een kwartier de berg op lopen) ook gesloten was. Slecht begin van de vakantie.

Cons:

De airco was zo luid dat hij uit moest om te kunnen slapen, waarna het heel warm werd in de kamer.

2026-07-06 • via Nuitee
F
Frédéric • couple • ch
9
2026-07-04 • via Nuitee
R
Reto • couple • ch
9
Cons:

Frühstück war minimal
PArkplatz musstwn zusätzlich gekauft werden

2026-07-02 • via Nuitee
M
Margarita • solo_traveller • de
10
2026-06-26 • via Nuitee
C
carlotta • solo_traveller • it
9
2026-06-26 • via Nuitee
M
Monique • couple • nl
8
Comfortabel hotel met goed restaurant, op korte afstand van de snelweg.
Pros:

Ligging, schoon, heerlijk restaurant, vriendelijk

2026-06-25 • via Nuitee
L
Linda Rocio • couple • ch
10
2026-06-25 • via Nuitee
T
tolga • couple • tr
8
Nice atmosphere and good wine
Pros:

The chef in the kitchen and it’s own wines

Cons:

Room was a bit small

2026-06-24 • via Nuitee