Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean and pleasant atmosphere
Comfortable beds
Cons:
Dust in bathroom
Outdated features
No dedicated parking available

Categories

Cleanliness
8.64
Some reviews mentioned dust in the bathroom and an unusual odor in the room, indicating a need for attention to cleanliness.
Service
9.11
Consistently described as friendly and attentive across multiple reviews, contributing positively to the overall experience.
Location
8.95
Strategic location mentioned as a pro, contributing to positive sentiments.
Room Quality
8.6
Rooms described as comfortable and pleasant, though some mentioned they were small or had outdated features.
Amenities
8.63
Amenities like a wine bar and a good breakfast selection were positively received, but some noted the lack of parking.
Value for Money
8.39
Some reviews suggested the price may not fully reflect the quality of breakfast, but overall value is regarded positively.
Food and Beverage
9.14
Food quality received high praise, especially for the restaurant offerings and breakfast options.
Overall Experience
8.91
General sentiment indicates a highly satisfactory experience, with a mixture of minor issues that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:21

Property Description

Charming Family-Run Hotel in the Heart of Ticino

Comfortable Rooms with Modern Amenities
Discover 17 cozy rooms at Hotel Conca Bella, each offering free WiFi, a minibar, and a TV for your relaxation. Whether you prefer a refreshing bath or a quick shower, our rooms are designed to provide a comfortable stay.

Authentic Dining Experience at Al Conca Restaurant
Indulge in delicious Italian and Ticino cuisine at our on-site restaurant. Explore a variety of dishes crafted with fresh ingredients, complemented by a selection of fine wines from our cellar. Don't miss the opportunity to unwind at the wine bar's heated terrace, offering a relaxing ambiance.

Convenient Location for Exploring Nearby Attractions
Located just 1 km from Chiasso and the Italian border, our hotel is the perfect base for exploring the Muggio Valley, Monte Generoso, and the stunning lakes of Lugano and Como. With easy access to public transport and free parking nearby, your adventures await at Hotel Conca Bella.

Important information:

Please note that the restaurant is open from Tuesday to Saturday. If you expect to arrive on a Sunday, please contact the property in advance for check-in arrangements. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LUG

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for CHF 15 per person per night when using an existing bed.
    Children from 14 years old to 17 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for CHF 22 per person per night when using an available extra bed.
    People 17 years old and over stay for CHF 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 182 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.95
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.39
Food and Beverage: 9.14
Overall Experience: 8.91
B
Braga Illa • solo_traveller • ch
7
ci rtornerei
Pros:

buona la cena

Cons:

stanza molto piccola

2026-01-28 • via Nuitee
S
Stefan • solo_traveller • ch
8
2026-01-27 • via Nuitee
A
Ali • family_with_children • il
10
2026-01-25 • via Nuitee
S
Simone • extended_group • it
8
2026-01-19 • via Nuitee
P
Patricia • family_with_children • ch
10
2026-01-10 • via Nuitee
L
Liala • couple • it
8
2026-01-09 • via Nuitee
M
Monique • couple • it
10
2026-01-09 • via Nuitee
J
Judith • couple • it
9
Ritornerò
Pros:

Il ristorante è la camera

2026-01-06 • via Nuitee
R
Roman • couple • ua
10
2026-01-04 • via Nuitee
N
NicovS84 • family_with_children • nl
9
2026-01-01 • via Nuitee
G
Giorgio • couple • ch
8
2026-01-01 • via Nuitee
P
Patrice • family_with_children • ch
8
Pros:

Très bon accueil, chambre spacieuse.

2025-12-28 • via Nuitee
F
Fabienna • couple • ch
7
2025-12-24 • via Nuitee
O
olivier • solo_traveller • ch
7
2025-12-22 • via Nuitee
S
Sandra • family_with_children • ch
10
Pros:

L accueil du personnel
Leur sourire
Le confort du lit
L espace dans la chambre

Cons:

J aurais bien voulu avoir un peu de salé pour le petit déjeuner

2025-12-20 • via Nuitee
L
Lor • solo_traveller • ch
7
Interessantes Konzept mit regionalen Weinen, jedoch Verbesserungspotenzial beim Frühstück/Service
Pros:

Das Wine-Dispenser-Konzept ist hervorragend, um regionale Weine zu probieren. Die Auswahl an Weinen ist sehr vielfältig. Zudem stehen kostenlose Parkplätze direkt hinter dem Hotel zur Verfügung.

Cons:

Beim Check-in war die Rezeption nicht besetzt, sodass ich längere Zeit warten musste. Beim Frühstück war das Buffet praktisch leer – es lagen nur noch zwei Scheiben Salami, alles andere war bereits weg, obwohl ich um 7:30 Uhr dort war. Später wurde mir ein separater Brotkorb mit Konfitüren gebracht, aber das kam viel zu spät. Ich konnte nichts essen, da ich wieder zur Arbeit musste.

2025-12-16 • via Nuitee
H
Hana • solo_traveller • de
8
empfehlenswert
Pros:

gute Lage, Parkplatz, späte Anreise war kein Problem, Zusatzpaket für Hund, freundliches Personal, Getränke in Selbstbedienung verfügbar

Cons:

nichts

2025-12-14 • via Nuitee
2
2chcm • family_with_children • ch
10
Pros:

Alles perfekt und sehr empfehlenswert

2025-12-13 • via Nuitee
E
Edgar • family_with_children • ch
9
Für uns hat es für eine Nacht rundum gestimmt und den Zweck der Reise erfüllt.
Pros:

Nettes familiäres Hotel. Zu dieser Jahreszeit P/L sehr gut.

Cons:

So gut alles darum war, so schwach war allerdings das Morgenbuffet. Wenig Auswahl und die Bedienstete war nicht sehr motiviert.

2025-12-09 • via Nuitee
M
Monica • couple • ch
10
Very nice stay
Pros:

The kindness of the staff, very clean property.
We appreciate very much the owner that she gave us a warmer room (more expensive that the room we booked) at the same price.

Cons:

Nothing

2025-12-09 • via Nuitee