Children allowed

Facilities

Air conditioning
Swimming pool
Terrace
Family rooms
Concierge service
Public Bath
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Attentive staff
Great views
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.94
Some reviews highlighted cleanliness issues upon arrival, including debris in the room.
Service
9.91
Numerous positive mentions of attentive and helpful staff, especially the manager Mynor.
Location
8.95
Location received mixed feedback, but general views were favorable due to scenic aspects.
Room Quality
8.4
Room quality was good but noted as needing some updates, such as fresh paint in the rooms.
Amenities
8.43
Amenities were somewhat limited with some areas needing improvement, particularly the pool.
Value for Money
8.89
General sentiment was that it represented good value for the location and service provided.
Food and Beverage
7.94
No breakfast service was available, but options were noted nearby.
Overall Experience
9.11
Overall, the guests enjoyed their stay, citing service and comfort despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:38

Property Description

Stunning Lake Views

Luxurious Amenities

Convenient Location

Located in Flores, APARTHOTEL VISTA LAGO offers a picturesque setting with breathtaking lake views from each unit's patio. The property boasts a range of luxurious amenities including a sun terrace, 24-hour front desk, and free WiFi. Each unit is equipped with modern comforts like a balcony, flat-screen TV, and air conditioning, ensuring a comfortable stay. Guests can enjoy a relaxing day at the picnic area surrounded by nature. With its convenient location near Mundo Maya International Airport, APARTHOTEL VISTA LAGO is the perfect choice for your next getaway.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 10 years old to 12 years old stay for GTQ 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 50 reviews
Cleanliness: 7.94
Service: 9.91
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.11
J
Jorge Mario • solo_traveller • co
10
Pros:

El tipo que nos atendió

2026-05-05 • via Nuitee
Y
Yalibat • solo_traveller • gt
8
2026-05-04 • via Nuitee
R
Recinos • solo_traveller • gt
10
Pros:

La persona encargada es super amigable y nos ayudo mucho

Cons:

Nada

2026-04-22 • via Nuitee
P
Pablo • extended_group • sv
8
Pros:

Limpieza

Cons:

La ubicación

2026-04-05 • via Nuitee
C
carmen alicia • couple • co
10
Relajada y muy tranquila
Pros:

Todo Super bien aseo, comodidad y lo mejor es la atención Mainor es muy atento siempre dispuesto a ayudar sin importar la hora … se siente como en casa

Cons:

Se debe trasladar siempre en lancha pero se disfruta el trayecto y hay facilidad transporte a cualquier hora

2026-03-31 • via Nuitee
D
Diana • family_with_children • co
10
Tranquilo
Pros:

La atención fue increíble , te guían y te solicitan la lancha

2026-01-23 • via Nuitee
B
Barrios • family_with_children • gt
4
Pros:

La vista me gusto, y me gusto el servicio al cliente de la persona que nos recibio.

Cons:

El baño olia muy mal y la piscina no estaba en servicio.

2026-01-22 • via Nuitee
Y
Yeimi Alexandra • couple • co
9
Pros:

Todo genial, bien ubicado, la cama super, la almohada genial, el chico que nos atendió maravilloso...

2026-01-20 • via Nuitee
P
Penner • couple • bz
1
I will never attempt to book another night at your hotel.
Pros:

It was impossible to find your Hotel. I think you guys should close it down permanently.

Cons:

I spent 2 hours looking for your hotel and there was no way in hell that it could be found.

2026-01-19 • via Nuitee
M
Manon • couple • ca
9
2026-01-11 • via Nuitee
P
Pinilla • couple • co
10
Sitio bueno cerca a la isla excelente vista y acogedor
Pros:

Muy bonitas la instalaciones,limpio y aseado el cuarto buena disposición del anfitrión buena persona

Cons:

Nada

2026-01-11 • via Nuitee
P
pierre-henri • solo_traveller • fr
8
Super accueil au bord du lac
Pros:

L'accueil, l'hôte et sa serviabilité, la piscine, la chambre et sa vue sur le lac

Cons:

La télévision non fonctionnel, l'eau chaude inexistante et le manque d'opacité des rideaux

2026-01-09 • via Nuitee
E
Emilie • couple • no
7
Could have been better
Pros:

The host was great. Also the view.

Cons:

There is no reception, so we just randomly met the guy, another family came in and asked us how they could check in because he was not there. There was no hot water in the shower. The wifi is really slow.

2026-01-07 • via Nuitee
E
ELSA MARIA • extended_group • co
5
Pros:

La atención del encargado!!

Cons:

La llegada falta información, y no sabia que se podía por ferri.
Por tierra no lo recomiendo a nadie..
En ducha pasaba corriente al prenderla.

2026-01-06 • via Nuitee
S
Sebastián • couple • gt
10
2026-01-06 • via Nuitee
L
Luis Gabriel • couple • co
10
El mejor
Pros:

La atención de Mynor

Cons:

Nada

2026-01-05 • via Nuitee
R
restrepo • couple • co
8
Excelente vista al lago
Pros:

La cama muy cómoda, el anfitrión muy atento, la vista al algo hermosa

Cons:

La piscina estaba un poquito sucia

2026-01-05 • via Nuitee
C
CARLOS • couple • pe
10
Excelente hotel y atención
Pros:

Todo, la atención del personal fue excelente. Muchas gracias volvería hospedarme aquí.

Cons:

Mmm todo bien, quizas ver en el Google maps parece q hubica el hotel un poco mas lejos. Pero el personal del hotel nos espero en el muelle.

2026-01-04 • via Nuitee
J
Jose • couple • co
6
Pros:

El personal siempre atento y dispuesto a ayudar

Cons:

Las instalaciones no están en el estado que se muestra en las fotos

2026-01-02 • via Nuitee
H
Horacio Israel • couple • gt
10
Pros:

El.encargado 10 de 10, excelente apoyo

2025-12-25 • via Nuitee