Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Prompt service
Cons:
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
6.69
Multiple reviews mention poor cleanliness and maintenance.
Service
8.66
Guests noted prompt responses from the host regarding issues.
Location
9.2
Consistent praise for the outstanding location.
Room Quality
7.15
Reports of uncomfortable beds and outdated furniture.
Amenities
6.68
Lack of basic necessities and functional equipment noted.
Value for Money
7.14
Some guests feel the price does not match the quality.
Food and Beverage
8.19
Not explicitly mentioned, assumed standard for the hotel.
Overall Experience
7.86
Guests left with mixed feelings of enjoyment and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Luxurious Accommodation in the Heart of Brussels

Convenient Location: Situated within walking distance of Place Sainte-Catherine and Belgian Comics Strip Center, our aparthotel offers easy access to Brussels' main attractions.

Modern Amenities: Enjoy the comforts of home with a fully equipped kitchen, flat-screen TV, and free WiFi in every unit. Relax in a private bathroom with a bath and hair dryer provided.

Nearby Attractions: Explore the city with ease, as popular landmarks like Magritte Museum and Brussels Central Station are just a short distance away.

Experience the perfect blend of comfort and convenience at Central and Cozy in Brussels. Book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 349 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 6.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.86
C
Christine extended_group fr
4
Chouette appartement, mais il ne faut pas rencontrer de problème !!!
Pros:

Bien situé
Appartement spacieux et fonctionnel

Cons:

Problème à l’arrivée : clé coincé dans la serrure. Sofa non repliable ne permettant pas de profiter du canapé et coin salon.
Le service de l’établissement Central et Cosy contacté, pour régler les soucis a d’entrée de jeu mis en cause nos dires, avec une suspicion de mauvaise manipulation ??? Drôle de manière de régler les problèmes, sans ce déplacer et venir constater nos dires. Pas de Check in, ni de Check out. Ceci nous a contraints à laisser l’appartement ouvert sans solution et à prendre nos bagages à chaque sortie. (Très pratique), pas de réparation effectuée,
personne ne s’est déplacée ???
Bref, une mauvaise expérience.
Accueil téléphonique déplorable.
Merci par contre à Booking, de nous avoir compris et qui nous a lui proposer des solutions.
C’est dommage car nous avions apprécié séjourner dans ce logement l’an dernier.
Service « après vente » à revoir !!!

2026-03-20 via Nuitee
L
Lucas couple br
1
Está preparado para subir 4 andares de escada ? Se for mulher esquece, acima de 50 anos esquece também, é mto alto para
Pros:

Localização boa e apartemento espaçoso

Cons:

Está preparado para subir 4 andares de escada ? Se for mulher esquece, acima de 50 anos esquece também, não tem elevador, escada curta, foi uma guerra para passar com as malas, em 10 anos de booking e cliente master, foi o maior perrengue que passei até hoje, o ape é bom mas não vale o valor e stress, não indício a ninguém

2026-03-20 via Nuitee
I
Inma extended_group es
2
2026-03-09 via Nuitee
A
Alessia family_with_children it
4
da non rifare
Pros:

la posizione

Cons:

per 6 persone per un soggiorno di 4 giorni c’erano solo 6 asciugamani da usare per tutto. L’acqua calda non funzionava perché la caldaia aveva problemi. Cuscini scomodi e piccoli, parquet rovinato, polvere, 4 piani senza ascensore, il freezer era pieno di ghiaccio che si stava sciogliendo bagnando tutto il pavimento

2026-03-08 via Nuitee
I
Isabel family_with_children es
1
Una estafa de apartamento
Pros:

Del apartamento, casi nada. Amplio

Cons:

El apartamento tenía cortinas descolgadas, el brazo del sofá roto, el mueble del baño deteriorado, el grifo del lavabo suelto de la encimera. Los muebles de la cocina sucios, el lavavajillas sin puerta, la cortina del baño rota y descolgada. Las sábanas rotas (pacidas). El edificio está envuelto de andamios y palomas ruidosas. Aspecto de abandonado y desatendido.

2026-03-02 via Nuitee
A
AKRIW extended_group ly
9
Pros:

The location was excellent

2026-02-26 via Nuitee
M
Monica Daniela extended_group uy
5
Pros:

La ubicacion y la amplitud

Cons:

Principal es un 5to piso por escalera. 93 escalones llegabas agoyado esto deberian aclararlo hay gente que no puede subir. No funcionaba el horno, el vidrio estaba salido
El secarropas no secaba. El lavaplato tenia rota una rueda.

2026-02-26 via Nuitee
E
Enric76 extended_group it
9
Alloggio molto spazioso in centro
Pros:

Appartamento molto grande, ben arredato, luminoso. Due camere da letto e un divano letto in soggiorno. Molto comodo e praticamente in centro (7 minuti a piedi dalla piazza principale). Comunicazione veloce e gentile con l'host.

Cons:

Solo due piccolezze, phon non funzionante e mancanza di the/tisane (solo xche c'è la macchina x l acqua calda)

2026-01-31 via Nuitee
P
PEDRENO extended_group fr
1
Pros:

L'emplacement.

Cons:

- Pas de parking gratuit autour. Il faut compter 30 minutes de marche si vous chercher un parking gratuit.
- Poussière sur les meubles.
- Canapé lit cassé et dangereux.
- Trous dans les draps.
- Bruit extérieur, on entend tout.
- Si vous aimez vous faire insulté appeler l'hôte. (Insulte gratuite).

2026-01-26 via Nuitee
B
Barbosa extended_group br
9
Apartamento amplo, limpo e perto de tudo, o que nos ajudou a conhecer mais da cidade. Recomendo
Pros:

Localização excelente, em frente ao metrô e bem próximo do centro turístico , bem perto de tudo. O apartamento é bem espaço, limpo e bem equipado, fui super bem atendido pelo anfitrião que me atendeu sempre que precisei.

Cons:

A falta de elevador atrapalhou um pouco na questão das malas, pois tivemos que vencer muitas escadas.

2026-01-23 via Nuitee
X
Xin family_with_children cn
7
整体感觉尚好,房间很舒适,出行也很方便
Pros:

位置极佳,房间也整理的很干净

Cons:

卫生间太少了,对于可以容纳6-8人的3居室,一个抽水马桶🚽太少了,很不方便

2026-01-19 via Nuitee
F
Fernandez Campos family_with_children ar
7
Pros:

Buena cinwxion con transportes, unidades espaciosas

Cons:

La cocina con pocos utensilios

2026-01-11 via Nuitee
J
Jacob extended_group be
8
2026-01-10 via Nuitee
Τεα family_with_children gr
7
2026-01-09 via Nuitee
D
Dmitriy solo_traveller kz
7
Pros:

If you need to be in very center of Brussels, good place from which you can go by feet or by tram/underground.

Cons:

Very loud surrounding: construction, loud crowds in the night. Windows right to the central square. Old stairs.

2026-01-08 via Nuitee
C
coraline couple fr
1
A fuir
Cons:

A fuir. La personne ment par téléphone vous donne des fausses directives puis manipule par message. Je me suis fait voler 257€. La personne du service client de booking s'est faite insultée par le gérant très violemment. Un conseil ne réservait surtout pas il y a une investigation sur l'établissement. En attendant qu'il soit supprimé de booking je vous conseille d'aller ailleurs.

2026-01-08 via Nuitee
N
Naiara extended_group br
10
Excelente
Pros:

Localização e casa excelente

Cons:

Nada

2026-01-06 via Nuitee
E
Eduard couple ua
10
2026-01-03 via Nuitee
M
Magalie extended_group re
9
2026-01-03 via Nuitee
F
Francesco extended_group it
5
Pros:

Posizione

Cons:

Pulizia e condizioni dei mobili

2026-01-03 via Nuitee