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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Property Description
Luxurious Accommodation
The Apart Hotel Aragon Portal in Temuco offers spacious and sophisticated apartments with modern amenities such as a full kitchen, cable TV, and air conditioning. Guests can enjoy beautiful city views from their comfortable and private accommodations.
Convenient Location
Situated just 50 meters from Portal Temuco shopping centre, guests have easy access to shopping and dining options. Additionally, the hotel is a short 5-minute walk from Araucania Regional Museum, allowing guests to explore the local culture and history effortlessly.
Complimentary Services
Start your day right with a complimentary breakfast brought to your apartment daily. Stay connected with free Wi-Fi throughout the property and take advantage of the free parking offered to all guests. Book your stay at Apart Hotel Aragon Portal for a convenient and comfortable experience.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is needed).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
una habitacion para cinco personas deberia tener otro baño y las dos habitaciones tenian cama matrimonial, para los los chicos es incomodo, el resto excelente
Excelente ubicación, excelente predisposición del personal, muy limpio.
Todo perfecto
La ubicacion excelente. Las instalaciones muy confortables y limpias y el personal amable y atento
El desayuno deberia contemplar la posibilidad de incluir pan integral y otras variedades de cosas, sobre todo para casos en que no e puede consumir productos con tacc o yogurt con lactosa. Pero es mas que nada una sugerencia. Lo demas excelente
Excelente lugar, muy cómodo y gran ubicación.
Estuvo todo muy bien
Excelente servicio
Todo en General
Comodidad, amabilidad del personal y la ubicación
Estaba todo muy limpio y el personal siempre muy atento y el desayuno a la habitación estaba delicioso
La ducha tenía algunos problemas para regular la temperatura, al parecer las instalaciones eran un poco antiguas y el baño era muy muy pequeño.
Algo para mejorar quizás podrían dejar algunas bolsitas de té o café en la habitación, ya que tenían todos los utensilios para preparar pero faltaba eso, solo como sugerencia.
Ubicación y accesos
Almohadas viejas y mal olor en la habitación
Excelente ubicación, y muy limpio. El desayuno bastante completo. Lo recomiendo!!
El aparte cuenta con barra de desayuno, pero las sillas eran muy bajas! Se hace incómodo.
Ubicación, atención y las instalaciones
Colchones cómodos
Todo limpio
Falta un espejo
Hotel cómodo con buen estacionamiento
El desayuno podría tener mayor variedad. Por ejemplo no había huevos
Siempre regreso
Great location. Undergeound parking. Clean, specious.
Excellente localisation et ponctualité pour le petit déjeuner. Excellent service.
Departamento muy cómodo, ya sea para viaje en familia o negocios.
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