Marina Island Lumut Homestay by Goopro

Hotels
7.4 (298 reviews)
Jalan Utama Marina Island , Lumut , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Self parking (surcharge)
Offsite parking discounted rates available
Exercise/lap pool
Japanese garden
Covered parking
See all facilities

Review Highlights

Cons:
Irresponsible owner
Deception and scams
Unresponsive owners
Refund issues
Scamming practices

Categories

Cleanliness
1
Multiple guests reported poor cleanliness and maintenance issues.
Service
1
Numerous complaints about irresponsible and unresponsive owners, resulting in failed check-ins and refund requests.
Location
5
Mixed feedback on location, with no clear consensus.
Room Quality
1
Guests mentioned deception and scams related to room bookings.
Amenities
1
Scam-related issues overshadowed any feedback on amenities.
Value for Money
1
Majority of guests felt deceived and demanded refunds, indicating poor value for money.
Food and Beverage
5
No specific feedback on food and beverage services.
Overall Experience
1
Overall negative experiences reported, with many guests feeling scammed and deceived.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 09:54

Property Description

Luxurious and Relaxing Amenities
Indulge in the outdoor swimming pool and enjoy free private parking amidst a lush garden setting.

Spacious and Comfortable Rooms
Experience the comfort of family rooms with a balcony, seating area, and flat-screen TV with air conditioning for a relaxing stay.

Convenient Location
Located just 200 meters from Marina Island Beach and 81 km from Sultan Azlan Shah Airport, explore the best of Lumut from our homestay.

Book your stay now at Marina Island Lumut Homestay by Goopro for a memorable experience!

Important information:

A damage deposit of MYR 150 is required on arrival. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.4
Based on 298 reviews
Cleanliness: 1
Service: 1
Location: 5
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 5
Overall Experience: 1
W
Wanda family with young children my
1
Very bad experience!
Pros:

Nothing. The owner did not communicate with us. We did not manage to check in

Cons:

Irresponsible owner. They are not operating the homestay and yet did not remove their account from booking.com

2025-06-19 via Nuitee
M
Mohd review category business travellers my
1
Bad
Pros:

Actually I did not manage to check in as I called the property. The owner ignore all my phone call. Very bad experience. As it was very late at night I have to go to other hotel in sitiawan to get a room.

Cons:

Hope you could refund our money due to this cheating done by the owner of the room.

Booking.com please take action on this cheating done by the owner of the room. We are planning to make a police report unless our money is being refunded. Thank you

2025-06-18 via Nuitee
N
Nur young couple my
1
Goopro = Scammer
Cons:

I got scammed with Goopro. Upon arrival, the property agent (Goopro) cannot be contacted to check in. Paid but no place to stay. Caused hassle as I need to find somewhere else to stay since I booked for racing in Perak Multisports Festival. Thus, I would like to request refund from Booking. Please do not allow this agent for property management

2025-06-18 via Nuitee
A
Anonymous family with young children my
1
This is a scammer
Pros:

This is a scammer

Cons:

This is a scammer

2025-06-07 via Nuitee
M
Mhd with friends my
1
Bad
Pros:

I can't stay here ... because it's been deceived ... even though the payments have been made ... but the hotel reception counters say my booking is not in their system

2025-06-04 via Nuitee
H
Hairulnisa with friends my
1
Bad
Pros:

SCAMMER

Cons:

SCAMMER

2025-06-03 via Nuitee
R
Riz family with young children my
1
Scammer.
Cons:

this is a scam.
booked for 1 night on 31/05/2025.
when i arrived, the management of the homestay that i booked informed me that Goopro is a scammer.
i have been denied access to the homestay.
i cant file a complaint at the booking.com customer service in the app as it does not have a complaint form.
i have emailed to booking.com to cancel the payment on the same day but no response.
dissapointed.

2025-06-03 via Nuitee
S
Salimi family with young children my
1
Scammer
Pros:

Its a scammer. Cant contact the property. Troublesome to get the refund from booking .com

Cons:

Dont like at all

2025-06-02 via Nuitee
N
Nor family with young children my
1
Bad
Cons:

SCAMMER. DO NOT BOOK.

2025-05-18 via Nuitee
M
Mohd family with young children my
1
Bad
Pros:

scammer

2025-04-09 via Nuitee
M
Maizatul family with young children my
1
Totally suck !
Pros:

This property is a scam. When we want to check in, the number we dial is not in service. No one answering. We have to pay in advance and if canceled, we cant get the refund. Totally suck !

Cons:

Scammer

2025-02-10 via Nuitee
J
Junaidah family with young children my
1
Bad
Pros:

location is good but the service very bad..call owner but number is not aailable and no respond. i lose my money. its scammer.

2025-01-31 via Nuitee
D
David solo traveller sg
1
Goopro is a scam; don't book here.
Pros:

That they appear to be out of business.

Cons:

Goopro is a scam. I booked here and they never contacted me about how to check in, they never replied to my calls, emails, whatsapps, or booking.com messages before check-in or ever since. I had to book another hotel at the last minute. Booking.com contacted them (somehow) and Goopro claimed to have properly accommodated me and refuses to refund my money.

2024-07-11 via Nuitee
S
Siti family with young children my
9
Superb
2024-05-19 via Nuitee
N
Nishanth family with young children my
8
Very good
2024-04-10 via Nuitee
L
Loganaiyagee family with young children my
4
Disappointing
2024-03-17 via Nuitee
I
Ilasuriadi family with young children my
10
Exceptional
2024-03-10 via Nuitee
M
Mohd family with young children my
7
Good
2024-03-06 via Nuitee
Z
Zaza family with young children my
7
Good
Pros:

Like the place and the view

2024-03-04 via Nuitee
N
Nor with friends my
4
Disappointing
Pros:

The view from balcony

Cons:

Toilet..dirty n slippery

2024-03-04 via Nuitee