The Ume

Hotels
7.9 (191 reviews)
Jalan Umelalang Cemagi , Canggu , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
BBQ facilities
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Nice pool
Cons:
Far from food options
Water damage in room

Categories

Cleanliness
7.29
There are mentions of water damage and peeling paint in the room.
Service
9.26
The staff were described as extremely helpful and friendly.
Location
6.3
The location is noted to be far from local attractions, with limited nearby activities.
Room Quality
8.25
The rooms are comfortable and quiet, but lack some amenities.
Amenities
7.78
The pool was perfect for needs, but some amenities like a kettle were missing.
Value for Money
8.24
Overall decent value for the quiet experience provided.
Food and Beverage
7.79
No specific mentions, but a decent walk to food options.
Overall Experience
8.26
Guests enjoyed their stay overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Luxurious Sustainable Living at The Ume

Spectacular Views and Relaxation: Enjoy stunning sea views and beach access, along with a refreshing outdoor swimming pool and sun terrace.

Convenient Amenities: Benefit from a fully equipped kitchenette, flat-screen TV, and mountain-view balcony with outdoor furniture. Plus, enjoy free WiFi, bed linen, towels, and housekeeping service.

Explore with Ease: Take advantage of the 24-hour front desk, car rental service, and proximity to popular beaches like Mengening Beach and Nyanyi Beach.

Book your stay at The Ume now for a truly unforgettable experience!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 10 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for Rp 150,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 191 reviews
Cleanliness: 7.29
Service: 9.26
Location: 6.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
W
Ward • couple • nl
10
Pros:

Vriendelijk personeel. Alles wat je nodig hebt

2026-01-31 • via Nuitee
S
Sam • couple • es
10
2026-01-27 • via Nuitee
C
Christian • solo_traveller • de
10
Super ruhiges Hotel und weit vom Lärm entfernt
Pros:

Die Unterkunft ist in einer Sackgasse und weit vom lärm und Roller Geräusche etc. entfernt.

Wer allerdings nach Canguu möchte sollte 35 Minuten einplanen. Die Zimmer sind super, sehr sauber, modern und das Bett ist sehr bequem.

2026-01-25 • via Nuitee
V
Viktor • solo_traveller • cz
10
Pros:

very nice staff, helpful and friendly. helped us arrange a scooter rental, gave advice, kept the whole place clean.

2026-01-22 • via Nuitee
A
Abel • solo_traveller • nl
8
2026-01-19 • via Nuitee
K
Kseniia • solo_traveller • ru
8
it was nice, but I don’t think I’d come again
Pros:

very clean, stuff is kind and helpful, beautiful view in the garden

Cons:

very far from canggu (25 min away), the construction is right over the wall so every morning at 8am you’ll hear the sounds of drill and hammer, on of the guys was always knocking my door and asking for cleaning even he knew I’m sleeping this time, there is no “don’t disturb” tag here

2026-01-08 • via Nuitee
A
Adrian • family_with_children • gb
10
Pros:

Nice room and pool

Cons:

Not much to do nearby, beach not really suitable for swimming

2026-01-03 • via Nuitee
M
Michal Kreglicki • family_with_children • au
10
Pros:

The stuff was REALLY nice. Windu was very helpful and made our stay very comfortable. All the stuff is really good and want to accommodate you to the best of their abilities

Cons:

N/A

2025-12-17 • via Nuitee
M
Mario • family_with_children • id
7
2025-12-10 • via Nuitee
S
Sviataslau • couple • pl
10
2025-12-08 • via Nuitee
J
Joseph • couple • gb
10
2025-11-16 • via Nuitee
J
Jessica • family_with_children • nz
8
2025-10-21 • via Nuitee
S
Steve • couple • gb
8
We really enjoyed our 3 night stay at The Ume.Dodi and his staff were friendly and helpful especially when contacting m
Pros:

The pool was perfect for our needs. The room was comfortable and quiet. The staff were excellent.

Cons:

No towel rail in bathroom or kettle

2025-10-07 • via Nuitee
R
Rocio • solo_traveller • it
10
2025-10-05 • via Nuitee
D
Daghrour • solo_traveller • fr
10
Pros:

Calm quiet

2025-09-30 • via Nuitee
M
Malgorzata • solo_traveller • pl
10
Pros:

In a quiet part of the island but still close to the bustling Canggu by bike, the beach is 3 min walk

2025-09-17 • via Nuitee
A
Agustine • couple • au
10
2025-09-16 • via Nuitee
F
Fahad • couple • au
8
2025-09-15 • via Nuitee
R
Rui Yu • solo_traveller • my
8
2025-09-12 • via Nuitee
B
Burdge • couple • us
9
A great place to stay for peace and quiet
Pros:

The staff was extremely helpful.

Cons:

Was a decent walk to any food. It was nothing that grab could not handle.

2025-09-08 • via Nuitee