The Ume

Hotels
7.9 (212 reviews)
Jalan Umelalang Cemagi , Canggu , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Nice pool
Cons:
Far from food options
Water damage in room

Categories

Cleanliness
7.29
There are mentions of water damage and peeling paint in the room.
Service
9.26
The staff were described as extremely helpful and friendly.
Location
6.3
The location is noted to be far from local attractions, with limited nearby activities.
Room Quality
8.25
The rooms are comfortable and quiet, but lack some amenities.
Amenities
7.78
The pool was perfect for needs, but some amenities like a kettle were missing.
Value for Money
8.24
Overall decent value for the quiet experience provided.
Food and Beverage
7.79
No specific mentions, but a decent walk to food options.
Overall Experience
8.26
Guests enjoyed their stay overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Luxurious Sustainable Living at The Ume

Spectacular Views and Relaxation: Enjoy stunning sea views and beach access, along with a refreshing outdoor swimming pool and sun terrace.

Convenient Amenities: Benefit from a fully equipped kitchenette, flat-screen TV, and mountain-view balcony with outdoor furniture. Plus, enjoy free WiFi, bed linen, towels, and housekeeping service.

Explore with Ease: Take advantage of the 24-hour front desk, car rental service, and proximity to popular beaches like Mengening Beach and Nyanyi Beach.

Book your stay at The Ume now for a truly unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 10 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for Rp 150,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 212 reviews
Cleanliness: 7.29
Service: 9.26
Location: 6.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
K
Keith solo_traveller us
9
2026-07-19 via Nuitee
L
laviolette-belanger solo_traveller ca
10
Pros:

Staff is great. Windu helpful

2026-07-17 via Nuitee
A
Abdulmajid couple sa
9
2026-07-17 via Nuitee
L
laviolette-belanger solo_traveller ca
10
Pros:

great spot. Windu really helpful.

Always people 24/7 on check, good cleaning daily. Overall one of best places i Stayed.

2026-07-17 via Nuitee
J
Júlia couple es
9
2026-07-16 via Nuitee
G
Gleb couple ru
10
Great place! It has a nice pool, a shared kitchen, and the ocean is very close. Special thanks to Windu — he is a really
2026-07-15 via Nuitee
V
van Rijn extended_group nl
9
Pros:

De ruimtes en locatie

2026-07-15 via Nuitee
G
Gamze solo_traveller pl
10
I’m super satisfied with attitude of hotel’s staff. They are cheerfully welcoming, especially Windu is friendly and cari
2026-07-13 via Nuitee
C
Charlie extended_group id
8
Great stay, lovely pool, not greatest comfort but value price ratio is great.
Pros:

The location was near the beach, really cool beach environment.

Cons:

The finishing, details and the aesthetics of the room itself (paint, details, etc.)

2026-07-08 via Nuitee
D
Denis couple id
10
Overall, a lovely place and a great experience.
Pros:

We really enjoyed our stay here. The place is pleasant, quiet, and very relaxing. The ocean is just a couple of minutes away on foot, which was a big plus for us.

The room was clean and well maintained, with daily cleaning. We also appreciated that there were no insects or unpleasant smells, which made the stay very comfortable.

A special thanks to Windu, who truly deserves a mention. He was always ready to help and made our stay even better.

Overall, a lovely place and a great experience.

2026-07-08 via Nuitee
D
Daniel couple nz
10
2026-06-30 via Nuitee
J
Joanne couple ch
10
Calme au milieu des rizières, coucher de soleil à 2min à pied
Pros:

Le calme et le sourire du personnel, cuisine équipée à disposition

Cons:

Rien

2026-06-30 via Nuitee
M
monica solo_traveller my
8
Pros:

The team was amazing and super helpful

Cons:

There's not many eating places walking distance, need to take a bike to go to restaurants or order food via apps

2026-06-20 via Nuitee
M
Michael couple ie
1
2026-06-18 via Nuitee
M
Mayya couple it
10
Pros:

Great place with amazing staff!

2026-06-15 via Nuitee
M
Mayya solo_traveller it
10
2026-06-15 via Nuitee
A
Anastasia couple de
9
Pros:

Местоположение отличное, близко океан (но пляж не для купания). Атмосфера в отеле дружественная, мы быстро подружились с соседями. Также персонал очень приятный и отзывчивый, уборка в номере ежедневная. Мы будем скучать по Доди и Винду!

Cons:

Стройка вокруг, отель не виноват, но было шумновато.
Номеру не хватает косметического ремонта и уюта (возможно каких-то элементов декора) за такую цену.

2026-06-04 via Nuitee
D
Daghrour solo_traveller id
10
Pros:

Everything

Cons:

Nothing

2026-05-25 via Nuitee
F
Francesco solo_traveller it
10
Pros:

The bed was very comfortable the room was spacious and very clean, the staff is very kind!!!
A really good spot not in the busy area

2026-05-18 via Nuitee
W
Willi solo_traveller au
9
2026-05-11 via Nuitee