Wadano Gateway Suites & Apartments

Hotels
9.2 (711 reviews)
Hokujo 6706-3 , Hakuba , jp

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Exceptional staff
Cons:
Limited dining options
Location issues for some rooms

Categories

Cleanliness
8.65
Cleanliness was noted positively, ensuring comfort during the stay.
Service
9.65
The staff were excellent and incredibly helpful, going above and beyond.
Location
9.15
Great location for accessing nearby amenities and recreational areas.
Room Quality
9.35
Rooms were spacious, comfortable, and well-equipped, providing a pleasant stay.
Amenities
9.15
The hotel offered a variety of amenities including breakfast and games.
Value for Money
9.15
Exceptional value considering room quality and service.
Food and Beverage
9.15
Breakfast was noted as delicious and varied.
Overall Experience
9.35
Overall, guests had a fantastic experience with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:30

Property Description

Luxurious Accommodations:
Wadano Gateway Suites & Apartments offers stylish and comfortable units equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Some rooms even boast balconies with stunning mountain views, ensuring a relaxing stay for all guests.

Entertainment and Activities:
Guests can enjoy a variety of recreational activities including billiards, darts, skiing, and cycling in the surrounding area. An indoor play area is also available, making it an ideal choice for families looking for fun and excitement during their stay.

Convenient Location:
Situated near Happo-One Ski Resort and Hakuba Happo Bus Terminal, this aparthotel provides easy access to popular attractions like Tsugaike Kogen Ski Area and Zenkoji Temple. With free private parking and an on-site bar, Wadano Gateway Suites & Apartments offers convenience and relaxation for all travelers.

Book now for an unforgettable experience at Wadano Gateway Suites & Apartments!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 711 reviews
Cleanliness: 8.65
Service: 9.65
Location: 9.15
Room Quality: 9.35
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.35
extended_group jp
9
2026-03-27 via Nuitee
T
Takahiro extended_group jp
10
2026-03-23 via Nuitee
J
John couple sg
6
2026-03-11 via Nuitee
R
Rebecca couple jp
9
2026-03-02 via Nuitee
M
maya extended_group il
10
Pros:

מקום לינה נעים ובייתי. מתאים למשפחות. יש פינת משחק לילדים קטנים ושתי מסעדות במלון שמאוד נהננו מהם.

Cons:

חבל שלא נשארנו יותר 🙂

2026-02-26 via Nuitee
R
Renae couple au
10
Pros:

The staff were very helpful, location was great, all the facilities were spot on. Loved that there was laundry and a bar that made tasty cocktails.

Cons:

It was pricey, but you get what you pay for.

2026-02-24 via Nuitee
C
carolineaggy family_with_children sg
10
A wonderful, comfortable stay with exceptional service and a convenient location - truly a home away
Pros:

We loved how centrally located Wadano Gateway is! It’s very convenient for accessing both the slopes and Happo One village. The concierge team was exceptional and went out of their way to help arrange transport around Happo One for us, especially as our son was on crutches due to an injury. Their support made our stay much easier and more comfortable.

The room was a great size for our family of four, very cozy, well-appointed, and thoughtfully designed. We also really appreciated the complimentary laundry facilities, which are incredibly useful for a ski trip. Most of all, every member of staff was warm, accommodating, and genuinely helpful with anything we needed. It truly felt like a home away from home!

Cons:

If I had one small suggestion, it would be to offer a Japanese breakfast option. Since we don’t visit Japan often, it would have been nice to experience a more local breakfast rather than a Western one, which we can easily get elsewhere. That said, this is only a minor point and does not take away from what was otherwise a superb stay.

2026-02-23 via Nuitee
C
Charis extended_group sg
10
2026-02-23 via Nuitee
A
Alexandra family_with_children sg
8
Pros:

Breakfast was small but nice; a different 'cooked' option every day e.g. smoked salmon & cream cheese muffins, ham and cheese croissants, eggs etc. All very tasty. Location was good - walkable into the Hakuba 'village' and up to the ski lifts too although there was a handy shuttle too.

Cons:

Occasionally the staff were a little disorganised (our room didn't get cleaned when they said it would and breakfast was a little chaotic a couple of days) however they made up for it with friendliness and helpfulness.

2026-02-23 via Nuitee
M
Melanie extended_group au
9
Pros:

Amazing location and huge apartment

Cons:

Too many stairs! Buts that everywhere in a snow town

2026-02-22 via Nuitee
N
Nicole family_with_children au
10
Wish we could have stayed longer
Pros:

The lobby area is great with kids.
Free shuttle was amazing

Cons:

The breakfast was terrible

2026-02-11 via Nuitee
R
Rachael extended_group au
6
Good accomodation location, reception staff were great
Pros:

The location and homey feel was very inviting. The reception staff were amazing and very accomodating

Cons:

the breakfast staff were terrible, no matter what time we planned to go to breakfast they never had anything stocked, had to ask for simple things like bread, milk, cutlery, coffee cups, juices. The staff were just standing on their phones, or at a few points were just standing in a group outside the bar. They never greeted us or asked if we wanted the specials we had to ask, when we asked for food they would act like it was a hindrance to them, just replying with “ugh”. They were quite rude and made the stay at the apartment unenjoyable for breakfast

2026-02-11 via Nuitee
P
Peter family_with_children au
10
2026-01-26 via Nuitee
乙丸 extended_group jp
8
全体的には良かったです。
Pros:

部屋の設備、内装、デザイン、雰囲気、サービスとも
とても素晴らしいです?

Cons:

朝食の段取りが遅く、指定された時間に行っても用意されていない、
乾燥機室の暖房が少し弱い

2026-01-22 via Nuitee
M
Mark couple us
7
Would reserve again.
Pros:

Value for the location and rooms were
Very spacious, well equipped and cozy.

Cons:

I had to wait over an hour to get my keys due to receptionist making a shuttle run. In there defense I did arrive a bit earlier than I informed them, however I could not get ahold of anyone else.additionally, the bar and restaurants were closed due to it being the beginning of the season. I don’t think that info was made aware upon booking.

2026-01-22 via Nuitee
晉翰 couple tw
9
Pros:

工作人員都很親切

2026-01-21 via Nuitee
B
Brooke family_with_children au
9
2026-01-20 via Nuitee
K
Kimie family_with_children jp
9
2026-01-19 via Nuitee
A
ATSUSHI couple jp
6
淡泊な感じで感動もしないけど、特に悪いこともない。
Pros:

設備が整っていた。

Cons:

改善する項目は、まだたくさんあります。

2026-01-19 via Nuitee
D
DUQING extended_group jp
7
2026-01-19 via Nuitee