Aparthotel Encasa

Hotels
8.5 (2626 reviews)
Carretera de Vicálvaro a la Estación de O´Donnell, 18 , Madrid , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious accommodation
Cons:
Uncomfortable bed
Issues with cleanliness
Heating problems

Categories

Cleanliness
7.71
Reviews mentioned cleanliness positively, but also pointed out issues with maintenance and functionality.
Service
9.18
Staff were frequently described as very friendly and helpful.
Location
8.72
Conveniently located near transport, but some mentioned it's a bit far from the center.
Room Quality
7.67
Apartment spacious but had complaints about uncomfortable beds and some amenities like heating.
Amenities
8.2
Adequate amenities for a family stay, although some concerns about kitchen equipment were raised.
Value for Money
9.16
Many reviews complimented the good value for money, especially considering location and services.
Food and Beverage
8.71
Convenient access to nearby supermarkets, but no specific mentions of food services.
Overall Experience
8.68
Generally positive experiences with a few areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:04

Property Description

Convenient Location
Aparthotel Encasa is strategically located near Madrid's IFEMA Congress Centre and the Faunia Theme Park. With easy access to the M40 motorway, reaching Barajas Airport and the Warner Bros Theme Park is a breeze.

Modern Amenities
Enjoy the comfort of elegant rooms with private balconies, free Wi-Fi, and well-equipped kitchens. Relax in the cozy lounge area with a sofa bed and plasma TV. Stay comfortable year-round with air conditioning and heating in every apartment.

Hotel Services
Experience the best of both worlds with Aparthotel Encasa's hotel services. Benefit from a 24-hour reception, an on-site restaurant, and a terrace cocktail bar for unwinding after a day of exploring.

Book now to experience the perfect blend of convenience and comfort at Aparthotel Encasa.

Important information:

All guests anticipating arrival after 18:00 must advise the property on the contact number that appears on the Booking Confirmation issued by the site. It can also be noted in the Comments Box when booking.

Please note that kitchenware is subject to availability, and requires a deposit.

Please note that guests under 18 years old are not allowed to book and stay in this accommodations, unless accompanied by a father, mother or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 11 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2626 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 8.68
J
JUAN RICARDO • family_with_children • es
9
2026-02-12 • via Nuitee
D
dayana • solo_traveller • es
10
Pros:

Todas las instalaciones perfectas

Cons:

El color rosado de las paredes de todo el edificio

2026-02-12 • via Nuitee
C
Carmen • couple • es
7
Bien
Pros:

La limpieza, el personal, la cama, muy cómoda.

Cons:

El mobiliario, todo en general un poco envejecido pero estaba muy limpio, un calefactor en la ducha, frío al salir de la ducha, el menaje de la cocina un poco justo.

2026-02-12 • via Nuitee
J
Julio • family_with_children • es
10
2026-02-12 • via Nuitee
M
Miriam • family_with_children • es
9
2026-01-30 • via Nuitee
A
Antonio • couple • es
10
Pros:

Tiene nevera cocina completa, muy cómodo todo y calidad

2026-01-30 • via Nuitee
R
Ruth gabriela • family_with_children • es
8
Volveremos pronto!!
Pros:

Me encantó casi todo. Pude entrar sin problemas a la habitación. Fueron todos muy amables, la señora de la limpieza, que estaba entre las 12.30 del dia 23 de enero. Fue tan linda y tuvo la delicadeza de dejarnos encendida la calefacción para que mis niñas estuvieras calentitas y nosotros también.

Cons:

Las camas son muy duras, lamentablemente tanto las almohadas como los colchones no fueron cómoda a la hora de dormir.

2026-01-25 • via Nuitee
A
Artacho • family_with_children • es
7
2026-01-25 • via Nuitee
H
Hryn • solo_traveller • ca
9
2026-01-24 • via Nuitee
A
Andres Miguel • couple • es
8
2026-01-22 • via Nuitee
M
mirian • family_with_children • es
6
calidad-precio correcto
Pros:

la amplitud y las opciones que da la cocina en caso de necesitarlo

Cons:

falta de enchufes cerca de las camás y sofá.
Poca ropa de abrigo en las camas
almohadas poco mullidas (para mí es un factor muy importante a la hora del descanso)
el aire acondicionado en opcion de calor tarda en salir
bastante frio en el cuarto de baño
Había 2 toallas para las 4 personas que íbamos
los domingos el servicio de cafetería está cerrado

2026-01-20 • via Nuitee
J
JOSE PEDRO • family_with_children • es
7
Pros:

Parking gratuito. Al lado hay un Lidl y un Mercadona. En media hora en metro en el centro.

2026-01-20 • via Nuitee
R
Rachid • solo_traveller • fr
9
If you need a place to stay because you go to a concert nearby (Revilive) it's perfect.
Pros:

Very close to ReviLive, Lidl and burger king across the street. Coffee machine downstairs.

Cons:

Elevator doors are closing too fast, knocking the coffee out of your hand.

2026-01-20 • via Nuitee
R
Renzo • solo_traveller • us
8
I stayed one night and it was decent. The staff is very helpful.
Pros:

Had a garage and a small restaurant.

Cons:

The kitchen is useless without any utensils or kitchenware. I rather have another bedroom.

2026-01-20 • via Nuitee
J
José María • couple • es
8
Posiblemente volveremos.
Pros:

El apartamento es cómodo, amplio, buen situado, con facilidad de aparcamiento y servicios cerca

Cons:

Falta una mesilla a un lado de la cama.
Podría caber un sofá cama de dos plazas en el Salón.

2026-01-19 • via Nuitee
M
Miram • solo_traveller • es
6
Pros:

En general todo bien, el personal muy bien

Cons:

La cocina poco equipada le faltaba menaje, y utensilios de limpieza

2026-01-19 • via Nuitee
J
Jeannette • couple • nl
7
Redelijk.
Pros:

Héél vriendelijk en behulpzaam personeel
Erg schoon
Mooie ruime kamer/keuken/slaapkamer.

Cons:

Zéér slecht geoutilleerde keuken.Weinig tot geen pannen, bestek en keuken materialen.
Geen afwasmiddel, vaatdoekje, spons,afwasborstel, theedoek etc.

2026-01-18 • via Nuitee
M
María • family_with_children • es
3
2026-01-18 • via Nuitee
G
Gustavo Noe • family_with_children • ni
9
Pros:

Tamaño

Cons:

No pude conectarme al WiFi, y decía tener plancha para la ropa y no habia.

2026-01-17 • via Nuitee
M
Maneka • family_with_children • es
8
2026-01-17 • via Nuitee