Hotel Bären Lodge

Hotels
6.7 (130 reviews)
59 Griesalpstrasse , Kiental , ch

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Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Ski storage
Non-smoking throughout
Smoke alarms
Ski storage
Free wired internet
Ski lessons on site
See all facilities

Review Highlights

Pros:
Good breakfast
Nice location
Cons:
Rude staff
Cleanliness issues
High additional costs

Categories

Cleanliness
4.19
Several guests pointed out issues with cleanliness and maintenance.
Service
7.66
Some reviews mentioned rude staff and lack of assistance, typical service quality not meeting expectations.
Location
8.2
Reviews highlighted a nice location with beautiful views, contributing positively to the stay.
Room Quality
5.15
Reviews noted issues such as broken furnishings and thin walls impacting the room quality.
Amenities
6.18
Amenities were found lacking with some missing essentials like soap and functioning appliances.
Value for Money
7.14
Some reviews indicated disappointment over unexpected costs, impacting perceived value.
Food and Beverage
8.19
The breakfast received positive comments, indicating a good food quality.
Overall Experience
6.86
Overall experience mixed with both positives and serious issues; average rating reflects this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:19

Property Description

Serene Garden Setting:
Escape to the tranquil Hotel Bären Lodge nestled in the picturesque Kiental region. Surrounded by a lush garden, this charming aparthotel offers a peaceful retreat for nature lovers.

Comfortable Accommodations:
Each unit at Hotel Bären Lodge features a cozy wardrobe and select units boast a well-equipped kitchen with modern amenities. Enjoy the convenience and comfort of a home away from home during your stay.

Outdoor Adventures Await:
Embark on exciting skiing and hiking expeditions in the breathtaking Canton of Bern region. After a day of exploration, relax knowing your equipment is secure with the hotel's ski storage facilities.

Book your stay at Hotel Bären Lodge now to experience a perfect blend of nature, comfort, and adventure.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 130 reviews
Cleanliness: 4.19
Service: 7.66
Location: 8.2
Room Quality: 5.15
Amenities: 6.18
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 6.86
M
Muhammad Ameer Hamza • extended_group • es
7
Pros:

I like the cozines of the appartment

Cons:

The bed was broken and there was not lock on the door of the washroom neither on the room lock

2026-01-19 • via Nuitee
A
Ali • extended_group • sa
1
خطير الاقامة لديه عنصري و محتال و عدواني جدا جدا
Pros:

فقط الموقع لا غير ….

Cons:

المضيف سيء جدا و محتال

الكوخ متهالك و لكن ليست هذه المشكلة… المشكلة كانت حينما اتى الينا في وقت متأخر من الليل و قام بالتهجم علينا و التلفظ بألفاظ نابية و ادعاء بأننا قمنا ببعض الامور و محاولة سرقتنا حيث طلب منا دفع 300 فرنك فوراً .. و لكن بعد ان طلبنا بأحضر الشرطة تراجع و رحل …

و الان لا ازال اطالبه برد مبلغ التأمين ( 100 فرنك ) و لم يقوم برد المبلغ .
من الجيد انه لم يكن معنا نساء و الا كان من الممكن يتهجم علينا ..
لم ننام طوال الليل خفنا ان يقوم بالهجوم علينا بالسلاح الأبيض او الناري .
أرفقت لكم بعض المراسلات التي تمت معه و تثبت تهجمه اللفظي علينا

2026-01-19 • via Nuitee
G
Gabrielle • couple • ch
5
Cher pour ce que c'est...
Pros:

Bon emplacement, appartement spacieux et bien chauffé, agréable pour 2, bonne douche, propre, lits confortables, duvets chauds.

Cons:

Aucune isolation phonique, on entend les voisins parler. Odeur de nourriture de l'appartement du dessous. Vétuste, armoires de cuisine qui tombent, peu de matériel de cuisine, manque d'éclairage.

2026-01-07 • via Nuitee
A
Andreas • family_with_children • ch
9
2026-01-01 • via Nuitee
R
raz • extended_group • il
4
Pros:

המיקום מצוין והחדר המשפחתי היה טוב

Cons:

הצוות. היה לא נחמד בעליל

2025-12-30 • via Nuitee
Q
Quan • couple • fr
1
1/10 à cause du personnel, l'homme n'avait pas du tout le sens de service.
Pros:

Surface du logement

Cons:

- Pb avec le service du personnel: le mec était agaçant, change ton travail si t'aime pas rendre service aux voyageurs et pourtant c'est la clé dans ce métier.
- mal isolation sonore, j'étends le voisin discute
- wifi : très mauvais, ça capte pas
- lit: matelas 10cm d'épaisseur, mou, manque des barrettes ou cassé
- équipements : des vieux trucs, manque des choses essentielles comme sels, poivre, bouilloire/micro-ondes

2025-12-15 • via Nuitee
R
Regina • solo_traveller • ch
5
Pros:

Das Frühstück war gut, historisches Ambiente.
Die Infomappe im Zimmer enthält eine seitenlange Aufzählung aller möglichen Unstimmigkeiten, die die Gäste verbrechen können und wieviel das jeweils kostet, von der Mitnahme von Essen aus dem Frühstücksraum bis hin zum zu späten Aus-
checken etc...Keinerlei Infos über die Umgebung, Notfallnummern etc. wie sonst üblich. Ich fühlte mich dadurch nicht willkommen geheißen, sondern präventiv gemaßregelt. Dies entspricht in keiner Weise der sonst gepflegten Schweizer Gastfreundschaft. Schade!!!!!

2025-11-27 • via Nuitee
M
Moni • extended_group • it
10
2025-11-27 • via Nuitee
T
Tabitha • couple • nl
5
Pros:

De locatie was mooi, met de hond kon je diverse wandelingen lopen.

Cons:

De 'onverziene' kosten. Bij het bijboeken van 1 nacht kwam naar voren dat we 20 frank moesten betalen per nacht voor de hond. Er werd aangegeven dat dit op Booking.com stond, maar daar staat alleen dat er mogelijk kosten voor een huisdier zijn. In het boek met informatie wat op de tafel lag stond 10 frank voor een huisdier. Toen we hiermee terug wilden gaan naar de receptie was er steeds niemand aanwezig.

2025-10-27 • via Nuitee
S
Sajjad • family_with_children • ae
5
Pros:

It was a wooden apartment and the view was nice

Cons:

They ask for 100 CHF deposit, which if you dont pay on time you dont get the keys unlike any other hotel on booking.com. The staff is rude and give no help or guidance. If you dont have a car then it's a pain to get there. The walls are super thin and we could hear everything from the next apartment.
Worst place of booking.com

2025-10-23 • via Nuitee
O
Omkar • extended_group • de
10
Pros:

The location is very nice

Cons:

Nothing... everything was good

2025-10-05 • via Nuitee
P
Pei Sun • family_with_children • my
7
Far from the town with winding and narrow's road that requires challenging driving skill
Pros:

Basic apartment. Quiet place at the hill

Cons:

Too far and up the hill with extremely narrow's road.

2025-10-04 • via Nuitee
D
Dylan • couple • fr
10
Bon rapport qualité/prix
Pros:

Rapport qualité/prix intéressant avec équipement cuisine fonctionnel

2025-10-01 • via Nuitee
S
Sofia • couple • pt
10
Pros:

Chalé muito bem equipado, limpo e com toda a manutenção em dia. Antigo mas histórico e por isso tem o seu charme.
Tem que se pagar depósito, mas não tivemos qualquer problema.
Perfeito para explorar a zona e fazer caminhadas.

Cons:

O exaustor poderia estar mais limpo, tinha alguma gordura acumulada. Mas só isso de resto adoramos.

2025-09-30 • via Nuitee
S
Sarabjot • family_with_children • it
2
Per quello che chiedono il costo servizio scadente non consiglio.
Pros:

Bella vista alla mattina presto

Cons:

Zero servizi .
camera sembra un casa di orrore.
non c’era sapone nel bagno
frigo che non andava
di sera faceva freddo termosifoni non accesi spendo che andavi con famiglia e sopra tutto con un neonato.

2025-09-30 • via Nuitee
K
klussman • couple • nl
10
Pros:

Месторасположение

2025-09-15 • via Nuitee
I
Islam • extended_group • pl
10
2025-09-01 • via Nuitee
E
Eric • couple • fr
7
Très bien pour notre séjour
2025-08-28 • via Nuitee
B
BIJUMON • family_with_children • ae
1
Pros:

Nothing

2025-08-28 • via Nuitee
N
Nazam • family_with_children • gb
8
2025-08-26 • via Nuitee