CITY STAY - Kieselgasse

Hotels
8.8 (1307 reviews)
Kieselgasse 2 , Zürich , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Internet issues
Noise from trams
Hard mattress

Categories

Cleanliness
8.8
The studio was super clean; this is the cleanest space I've stayed at in all my travels.
Service
9.3
Very friendly staff, quick responses through the app, and very helpful with issues.
Location
9.3
Perfect location, very close to trams and public transportation.
Room Quality
8.8
Room was nice and modern with a huge balcony.
Amenities
8.3
The kitchen was well equipped; however, there were minimal complaints regarding cleanliness.
Value for Money
8.3
Given the cleanliness and service, value for money is reasonable but could improve.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
8.8
Overall, a very good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:47

Property Description

Modern Self-Catered Apartments with Free WiFi

Comfortable Living Spaces
Experience a comfortable stay in our apartments equipped with a living room and a well-appointed kitchen including a dishwasher and a microwave. Relax in the private bathroom with complimentary toiletries and enjoy the convenience of a flat-screen TV, DVD player, and safety deposit box.

Convenient Amenities and Nearby Attractions
Adjacent to a restaurant and close to public transport, City Stay Apartments offer easy access to the city. Benefit from private parking, explore the Chinese Garden nearby, and visit attractions like Zurich Opera House and Kunsthaus Zurich within a short distance.

Book your stay now for a memorable experience!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance.

Please note that extra beds are only available for children between 3 and 17 years. They are available upon prior request for CHF 15 per night. Children´s cots are provided free of charge. They also need to be requested in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 25 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 15 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1307 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
A
Anna-Katharina • extended_group • de
10
Wir werden bestimmt mal wieder buchen!
Pros:

Super Lage, easy Check-in & Check-out, gute Ausstattung.
Nähe zum See und alles vor der Tür was man braucht- Tramhaltestelle, Supermärkte, Beck, Restaurants etc.

Cons:

Im Hochsommer heizt sich das Appartment auf, zumindest unseres an der Südseite, querlüften war aber möglich.
Aufgrund der Straßenlage mit Tram, Trollybus etc. ist es bei offenem Fenster natürlich auch spät abends teilweise recht laut, bei uns kam noch eine nächtliche Straßenbaustelle dazu. Nach hinten raus zu schlafen ist sicher unproblematisch.

2026-07-25 • via Nuitee
T
Tareq • family_with_children • sa
9
Pros:

Location and size of apartment

Cons:

Parking is an issue even if you paid for it, someone might come and park in your paid parking.

2026-07-23 • via Nuitee
M
Marko • family_with_children • fi
8
Pros:

Very well maintained and organized property

Cons:

No airconditioning, despite fans it was really difficult to sleep. Highly recommend to install AC-system

2026-07-23 • via Nuitee
K
kenneth • family_with_children • gb
10
Lovely place to stay in. Highly recommended
Pros:

Clean and tidy place. Massive place to fit in 4 people.
Easy check in and out
Easy access to transport system- tram bus stop and restaurant and groceries

Cons:

None

2026-07-20 • via Nuitee
T
Theodoros • family_with_children • gr
6
2026-07-20 • via Nuitee
M
Marc • extended_group • de
9
2026-07-20 • via Nuitee
J
Juan Miguel • couple • it
10
Great value for money
Pros:

The location was excellent and very convenient. The room was spacious, clean, and comfortable, making for a pleasant stay. The bathroom was also very clean and well maintained.

Cons:

The automatic check-in process can be a bit confusing, especially for first-time guests. Also, the room did not have air conditioning, which could be uncomfortable during warmer weather.

2026-07-19 • via Nuitee
V
Vera • solo_traveller • mx
10
2026-07-15 • via Nuitee
P
Priscila • family_with_children • br
10
2026-07-13 • via Nuitee
V
VERONICA • solo_traveller • co
9
Buena ubicación, cerca de tranvía y cómodo
Pros:

Muy bien ubicado , limpio y cómodo

Cons:

Mucho calor durante todo el día y la noche incluso usando ventilador el calor era insoportable

2026-07-13 • via Nuitee
M
Melissa • family_with_children • au
8
Great place to say with family
Pros:

Great location, tram stop right out the front easy to purchase a ticket and hop on, little supermarket just up the road has all the essentials.
Very small lift but who’s complaining!
Guest laundry downstairs was a bonus, A clothes airer would have been nice
Check-in was easy as all pre done prior to arrival.

Cons:

Nothing to not like it was clean and spacious.
Although it was very hot when we stayed 2 fans provided for the bedrooms but you needed to have every window open to let the evening breeze through to try and cool the unit down. A clothes airer would have been nice and a little dishwashing liquid for dishes we didn’t have enough dishes to use the dishwasher all the time

2026-07-12 • via Nuitee
H
Hanno • solo_traveller • nl
8
Pros:

fully equiped & spacious appartement, at walking distance from lake & city.

Cons:

noise from street (trams) was a bit loud. Airco would be nice at > 30 degrees outside temperatures.

2026-07-12 • via Nuitee
S
Syed Faizan • family_with_children • sa
9
2026-07-10 • via Nuitee
S
Selina • solo_traveller • ch
10
2026-07-09 • via Nuitee
K
Karin • family_with_children • de
10
2026-07-09 • via Nuitee
P
PHILOMENE • solo_traveller • fr
10
Pros:

Tres bon hotel

2026-07-08 • via Nuitee
A
Aleksei • family_with_children • ch
10
2026-07-08 • via Nuitee
L
Lydia • solo_traveller • ch
5
Ich würde es nicht mehr buchen
Pros:

Lage

Cons:

Lieblos und dafür überteuert. Das Mobiliar ist bereits total abgeschossen.

2026-07-08 • via Nuitee
R
Rebecca • solo_traveller • ch
5
I don‘t think I come back…
Pros:

The place was near my work place…

Cons:

It had a really bad smell inside the appartement… no idea what that was… the couch was uncomfortable…

2026-07-04 • via Nuitee
A
ALEXANDROS • family_with_children • gr
10
Pros:

It was clean, spacious, 30m away from tram stop and close to lake parks in a very nice area. Also having two bathrooms is life saving for a family of five.

Cons:

We happened to stay while temperatures reached 38-39 degrees and the staff kindly provided us with two fans. The apartment wasn’t air conditioned which is the norm in Zurich. Still, it was hardly bearable.

2026-07-03 • via Nuitee