CITY STAY - Kieselgasse

Hotels
8.8 (1260 reviews)
Kieselgasse 2 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Internet issues
Noise from trams
Hard mattress

Categories

Cleanliness
8.8
The studio was super clean; this is the cleanest space I've stayed at in all my travels.
Service
9.3
Very friendly staff, quick responses through the app, and very helpful with issues.
Location
9.3
Perfect location, very close to trams and public transportation.
Room Quality
8.8
Room was nice and modern with a huge balcony.
Amenities
8.3
The kitchen was well equipped; however, there were minimal complaints regarding cleanliness.
Value for Money
8.3
Given the cleanliness and service, value for money is reasonable but could improve.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
8.8
Overall, a very good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:47

Property Description

Modern Self-Catered Apartments with Free WiFi

Comfortable Living Spaces
Experience a comfortable stay in our apartments equipped with a living room and a well-appointed kitchen including a dishwasher and a microwave. Relax in the private bathroom with complimentary toiletries and enjoy the convenience of a flat-screen TV, DVD player, and safety deposit box.

Convenient Amenities and Nearby Attractions
Adjacent to a restaurant and close to public transport, City Stay Apartments offer easy access to the city. Benefit from private parking, explore the Chinese Garden nearby, and visit attractions like Zurich Opera House and Kunsthaus Zurich within a short distance.

Book your stay now for a memorable experience!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance.

Please note that extra beds are only available for children between 3 and 17 years. They are available upon prior request for CHF 15 per night. Children´s cots are provided free of charge. They also need to be requested in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 25 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 15 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1260 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
D
Deepak • family_with_children • in
9
Pros:

Location was superb just opposite Frohlichstrasse tram stop. .

Cons:

Lack of personalized checkin

2026-06-06 • via Nuitee
E
Erich • solo_traveller • de
10
2026-06-05 • via Nuitee
K
Kh1368 • couple • my
10
Pros:

There is a tram line right infront of the Hotel. The Hotel provides paid parking. The kitchen is very well equipped and there is a supermarket a short walk away.

2026-06-03 • via Nuitee
P
Philippe • solo_traveller • fr
7
2026-06-02 • via Nuitee
E
Eugene • couple • us
4
Apartment 003--well located, well apppointed. Must be avoided in hot weather.
Pros:

well located well appointed apartment

Cons:

Extremely hot apartment. Easily 10-15 degrees hotter than outside. Windows open right onto street on first floor. No cross ventilation. They did provide fans. Street level. People literally walk right by your window.
AVOID APARTMENT 003

2026-06-01 • via Nuitee
A
Alexandra • couple • nl
7
Ok but very expensive for the short moment you could stay ; check in is usually earlier. Would be more correct
Pros:

Location was good, very modern and clean

Cons:

Check in was much too late for the price we paid. Much too short interval to be in the appartement , Too much electronic communication to get the room with codes.
Too narrow beds

2026-06-01 • via Nuitee
R
Ralf • extended_group • de
6
Cons:

Dog fees were not announced in the beginning and are unreasonably high

2026-06-01 • via Nuitee
C
carolina • solo_traveller • gb
10
Central. Spacious and clean
Pros:

Location was great and convenient. Apartment spacious and very clean.
Easy check in and check out.

Cons:

Extra pillows as currwnt pillows were a bit low.

2026-05-31 • via Nuitee
K
Kathrin • solo_traveller • de
10
2026-05-31 • via Nuitee
M
Mehdi • solo_traveller • ae
5
Pros:

Near a tram station. Clean.

Cons:

Expansive. No staff. Room too hot. No A/C

2026-05-31 • via Nuitee
M
Maria • extended_group • de
8
Gemütliche Apartments in Seefeld
Pros:

Gemütliches, ruhiges Apartment (ich hatte das Penthouse auf dem 5. Stock mit 2 Balkons). Gemütliches Bad, voll ausgestattete Küche. Man kann mit der Strassenbahn 11 oder 15 zum Opernhaus fahren.

Cons:

Katastrophale Situation beim Einchecken. Man erhält wiederholt eine message von der Agentur mit bloßen Floskeln, ohne konkrete Information. Ich mußte ziemlich unangenehm werden, bis ein italienischer Mitarbeiter mir mitteilte, daß ein Telefon beim "check-in Kiosk" vorhanden ist, und dies ist die wichtigste Info, die man braucht! Denn das check-in/check-out auf dem vorhandenen Computer am Eingang des Gebäudes funktioniert nicht, das System stürzt ständig ab. Zum Glück war es möglich, am (vorhandenen) Telefon die Agentur anzurufen, und die haben mich und andere Reisende eingecheckt.

2026-05-29 • via Nuitee
A
Andrea • couple • ch
8
Pros:

Posizione

Cons:

Per i servizi l’ho trovata un po’ cara

2026-05-29 • via Nuitee
A
Anna • family_with_children • cy
9
2026-05-27 • via Nuitee
J
Jong Lee • couple • ch
8
Pros:

The location is very good and public transportation is great only 2min to reach to use tram.

Cons:

In general, I like most of the stay but Wifi was big problem, the connection is very weak.

2026-05-27 • via Nuitee
R
Regina • solo_traveller • at
9
2026-05-26 • via Nuitee
N
Nelson • family_with_children • ph
10
2026-05-26 • via Nuitee
S
Sam • family_with_children • au
8
2026-05-26 • via Nuitee
A
Andrei • couple • by
10
Pros:

The apartment was spacious and bright, the windows overlooked the side street and the back yard, the bedroom window overlooked the back yard, so there was no noise from the street. Location is good - 15 minutes from city center by tram (two routes). Self-checkin passed smoothly according to instructions I received. There is luggage room to leave your luggage.

Cons:

I didn't receive instructions about luggage room and had to call by phone to get them. And even with instructions I found luggage room only from the second attempt. But finally we could leave our luggage and went to the mountains on the very first day.

2026-05-26 • via Nuitee
M
Maggie • couple • au
10
2026-05-26 • via Nuitee
W
water12 • extended_group • gb
9
Very nice the place, quiet and clean. Near to the tram and buses. Stores are near also.. everything are nearby. Also the
Pros:

Very near to the stores and transportation .

Cons:

All are good

2026-05-25 • via Nuitee