CITY STAY - Kieselgasse

Hotels
8.8 (1160 reviews)
Kieselgasse 2 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Internet issues
Noise from trams
Hard mattress

Categories

Cleanliness
8.8
The studio was super clean; this is the cleanest space I've stayed at in all my travels.
Service
9.3
Very friendly staff, quick responses through the app, and very helpful with issues.
Location
9.3
Perfect location, very close to trams and public transportation.
Room Quality
8.8
Room was nice and modern with a huge balcony.
Amenities
8.3
The kitchen was well equipped; however, there were minimal complaints regarding cleanliness.
Value for Money
8.3
Given the cleanliness and service, value for money is reasonable but could improve.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
8.8
Overall, a very good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:47

Property Description

Modern Self-Catered Apartments with Free WiFi

Comfortable Living Spaces
Experience a comfortable stay in our apartments equipped with a living room and a well-appointed kitchen including a dishwasher and a microwave. Relax in the private bathroom with complimentary toiletries and enjoy the convenience of a flat-screen TV, DVD player, and safety deposit box.

Convenient Amenities and Nearby Attractions
Adjacent to a restaurant and close to public transport, City Stay Apartments offer easy access to the city. Benefit from private parking, explore the Chinese Garden nearby, and visit attractions like Zurich Opera House and Kunsthaus Zurich within a short distance.

Book your stay now for a memorable experience!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance.

Please note that extra beds are only available for children between 3 and 17 years. They are available upon prior request for CHF 15 per night. Children´s cots are provided free of charge. They also need to be requested in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 25 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 15 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1160 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
A
Astrid • family_with_children • ch
10
Gute Lage mit sensationellem Preis-Leistungs-Verhältnis.
2026-02-14 • via Nuitee
S
Samantha • family_with_children • pt
9
Excellent
Pros:

Very spacious, clean and comfortable apartments in an ideal location. Staff were very responsive and helpful. Would stay there again.

Cons:

Some additional kitchen items would have been useful but not essential.

2026-01-31 • via Nuitee
F
Francesco • family_with_children • it
10
2026-01-28 • via Nuitee
M
martin • family_with_children • pe
10
Everything perfect - highly recommendable
Pros:

Very professional set up.

2026-01-27 • via Nuitee
S
Svetlana • family_with_children • nl
8
Great location and comfort
Pros:

Comfortable, clean and good connection with public transport. The communication with the host was perfect!

2026-01-25 • via Nuitee
H
Hemang • couple • gb
10
2026-01-24 • via Nuitee
K
Kathia • solo_traveller • ch
9
2026-01-24 • via Nuitee
T
Torben • solo_traveller • ch
10
2026-01-22 • via Nuitee
M
M • couple • ch
9
2026-01-21 • via Nuitee
A
André • family_with_children • ch
7
2026-01-20 • via Nuitee
T
Tone Kristin • couple • no
10
Pros:

Spacius, clean, quiet, good location.

Cons:

Missed a hair-dryer

2026-01-20 • via Nuitee
R
Robert • family_with_children • us
9
Large 2-bedroom apartment in preferred Seefeld location.
Pros:

Great location in preferred Seefeld neighborhood in Zürich. Within 1min from a tram station, 10min (walking) from the lake, 5min from Coop (groceries) and various bakeries. Large 2-bedroom apartment with 2 baths with plenty of space for a family of 4. Very clean.

Cons:

Our apartment was on the 1st floor (2nd floor by US counting) with a bedroom facing a side street but it was surprisingly noisy in the morning (street and tram noise). Not completely unexpected but we've been in more quiet apartments along the same street in close proximity.

2026-01-19 • via Nuitee
K
Kirsteen • extended_group • gb
6
Pros:

Well equipped, convenient location, clean

Cons:

In a heat wave, x 2 fans provided, but exceptionally hot

No instructions for the appliances

Poor selection of TV channels

2026-01-19 • via Nuitee
V
victor vivek • couple • in
8
Great Stay , Clean and Value for money paid
Pros:

1.Clean
2.Spacious
3.Kitchen stocked with utensils
4.Hot Showers
5.Common Laundry worked as advertised in basement ( two rooms for laundry )

Cons:

1.Elevator small , one person and bag only
2.Can be VERY warm in summer ( should provide extra stand fan for dinning area and drawing room)

2026-01-19 • via Nuitee
T
Theresa • couple • at
10
2026-01-19 • via Nuitee
S
Samantha • couple • us
9
Will come again. Very reliable experience
Pros:

We come here multiple times a year. Very clean great location, staff is very communicative

Cons:

Property is great. A little bit more toilet paper and dishwasher tabs would be great, we usually stay more than 3 days so we end up buying more.

2026-01-18 • via Nuitee
V
Volker • couple • de
8
Pros:

Gute Lage, um am See entlang in die Stadt zu laufen.

Cons:

Sehr laut durch die Straßenbahn, die alle paar Minuten fährt.

2026-01-15 • via Nuitee
M
Maurizio • family_with_children • it
8
2026-01-15 • via Nuitee
H
Helen • family_with_children • za
8
Pros:

The apartment was spacious and close to public transport, grocery stores and few nice restaurants.

Cons:

When we arrived the apartment had a bit of a mouldy smell and the pillows were a bit too soft for me.

2026-01-11 • via Nuitee
T
Tatjana • family_with_children • ru
10
Wie zu Hause
Pros:

Sehr ruhig, sehr sauber, alles neu, Fußbodenheizung, Smart-TV.Toplage. Top ausgestattet, zwei Balkone. Man fühlt sich wie zu Hause. Gerne wieder.

Cons:

Nichts.Außer ich würde auf die Matratzen mit einem Toper ergänzen für Schutz und Weichheit.

2026-01-11 • via Nuitee