Dimora Sant'Orsola

Hotels
7.5 (60 reviews)
34 Via Guelfa 34 , Florence , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.75
Multiple mentions of cleanliness issues including dirty bathroom and furniture.
Service
9.25
Staff were described as helpful and nice, despite some delays.
Location
9.75
Conveniently located near attractions and train stations, positively mentioned in multiple reviews.
Room Quality
7.25
Mixed feedback on room quality; some praised spaciousness while others noted issues.
Amenities
5.75
Limited amenities mentioned, with complaints about missing items and old furniture.
Value for Money
7.75
Mention of standard value for the area, with some fluctuations based on specific hotel conditions.
Food and Beverage
5.75
No breakfast provided, which was noted in multiple reviews.
Overall Experience
7.75
Guests expressed mixed feelings overall; positive aspects about location and service tempered by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Luxurious Accommodation in the Heart of Florence
Dimora Sant'Orsola offers a prime location just 600 meters from the bustling center of Florence. Guests can enjoy complimentary WiFi and fully equipped kitchens in each unit, complete with a microwave, toaster, and fridge for convenience.

Comfort and Convenience
Each unit at the aparthotel is thoughtfully designed with a desk, flat-screen TV, and a private bathroom stocked with fresh linens and towels. Some units boast scenic garden views, while all include a kettle for hot beverages. Air conditioning and spacious wardrobes ensure a comfortable stay for all guests.

Nearby Attractions
Explore Florence's iconic landmarks with ease, as San Marco Church, Accademia Gallery, and Piazza del Duomo di Firenze are just a stone's throw away. Plus, with Florence Airport a mere 8 km away, traveling to and from Dimora Sant'Orsola is a breeze.

Book your stay at Dimora Sant'Orsola now for an unforgettable experience in the heart of Florence.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 35 per day.

Location

Guest Reviews

7.5
Based on 60 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.75
Room Quality: 7.25
Amenities: 5.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 7.75
A
Augusto solo_traveller it
10
2026-02-09 via Nuitee
Z
ZHANYL family_with_children cy
1
Pros:

Only location

Cons:

First of all, the photos shown on the website are completely misleading and do not reflect the actual state of the property. The place was absolutely filthy and in a disgraceful condition. The shower cabin was covered in thick mold, making it unusable — and we had a small child with us. Even basic hygiene like washing our hands or brushing our teeth was sickening due to the level of filth.

The pillows and blankets were stained, worn out, and clearly hadn’t been properly cleaned in a long time. The entire building, including the apartment itself, reeked of a strong, nauseating odor. The entrance was old, disgusting, and smelled like a mix of mold and sewage.

We spent four days there, and it honestly felt like we were living in a damp, dirty basement. Every time we had to return to the apartment, it triggered anxiety and even panic attacks.

This place is completely unfit for guests in its current condition. I strongly urge the owners to carry out a full, deep renovation — not just cosmetic changes — before allowing anyone else to stay there.

The only positive aspect was the location — and even that wasn’t enough to make up for the horrible experience.

2026-01-19 via Nuitee
F
Francesca extended_group it
3
Pros:

Posizione ottima

Cons:

Bagno piccolissimo e pulizia scarsa

2025-10-28 via Nuitee
F
fernando couple es
9
Pros:

Tenía todo lo necesario y está a 10 minutos andando de todo lo que hay que ver en Florencia

Cons:

La calefacción un poco justa de calor pero bien

2025-10-27 via Nuitee
D
Daria couple nl
4
Pros:

The location was nice and the apartment was nice.

Cons:

The staff took ages to respond we did not have internet for 5 days of our stay even tho we notified staff about this problem from the beginning. We also had to wait for two hour for the staff to come change the sheets. There are no trash cans near the apartment and the garbage is not being taken out. Additionally the apartment has old not very clean furniture and there were a lot of bugs in the flat.

2025-10-24 via Nuitee
C
Chai family_with_children my
7
Good
Pros:

No breakfast. Good location.

Cons:

Bathroom too small.

2025-10-09 via Nuitee
N
Nicolas couple ar
10
Pros:

La ubicación es muy buena!
El departamento es tal cual las fotos y es muy cómodo y silencioso.
Selena estuvo atenta a nuestra llegada.

Cons:

No tengo nada negativo para decir.

2025-10-05 via Nuitee
D
Daria extended_group it
9
Pros:

Lati positivi: la centralità della location, vicino alla stazione dei treni e a due passi dal centro storico.
Inoltre l'appartamento era ben curato e pulito.
Ma ciò che mi ha colpito maggiormente sono state la disponibilità e la cortesia del personale.

2025-10-05 via Nuitee
P
Pavel family_with_children cz
10
Pros:

Super

2025-10-03 via Nuitee
S
Susanna extended_group fr
5
Bon car c est central et calme
Pros:

L emplacement

Cons:

Moyennement propre ,tâches sur les draps et couette ,sol chambre passable,pas de poubelles de rechange , 1 jeu de serviettes de toilette pour une semaine
Pas de balai ,pas d étendoir
Pas de produits pour cuisine et sanitaire
Hall de la résidence encombré de poubelles du vendredi au jeudi personne qui ne les relève
Murs d escaliers et escalier sale

2025-09-19 via Nuitee
E
Einaudi family_with_children ar
9
Pros:

La ubicación y el departamento

Cons:

Regular conexión de Internet

2025-09-19 via Nuitee
T
Tatiana couple de
1
Lage und preis für unempfindliche Menschen ganz ok. Wenn man gut schlafen möchte lieber was anderes buchen
Pros:

Ehrliche Meinung: NUR die Lage war gut.

Cons:

Ich hätte mich gefreut wenn jemand eine ehrliche Meinung geschrieben hätte. Aus 3 Tagen haben wir 3 Tage nicht geschlafen weil die Wohnung wie aus Papier gemacht ist und nicht nur hellhörig sondern extrem hellhörig, wir haben 3 mal gedacht jemand bricht uns in die Wohnung rein aber es waren unsere Nachbarn die nach Hause kamen.Die Wohnung besteht aus überwiegend Flur. Das Bett unhegienisch mit Flecken auf der Bettdecke. Kein Internet obwohl es auf booking steht dass Wlan da ist. Nach mehreren Versuchen und Fragen wann das Wlan funktionieren wird wurden wir knall hart ignoriert. Eine Lösung wurde nicht angeboten. Preis ist trotzdem gleich geblieben. Die Wohnung ist ein Bunker mit Null Empfang. Kommunikation mit Vermieter leider sehr schlecht und desinteressiert. Vor der Haustür ist eine riesige Baustelle, also kann euch auch passieren dass das Wasser beim Duschen mehrmals komplett ausgeht.

2025-09-14 via Nuitee
D
Dana couple fr
10
2025-09-05 via Nuitee
D
Dana solo_traveller fr
10
2025-09-05 via Nuitee
J
Joey family_with_children lb
10
Pros:

first of all the staff helping us were so nice and they waited for us to get to the apartment and put our stuff. The room was super clean and big. It had everything you need and it was very spacious and clean and I would definitely stay there again.

2025-08-29 via Nuitee
C
chiara extended_group it
8
2025-08-16 via Nuitee
T
Theodora family_with_children gr
7
Pros:

Ηταν πολύ κοντά στο κέντρο.
Δίπλα στην αγορά και στο Duomo.
Στο ντουζ είχε πολύ πίεση και πάντα ζεστό νερό.

Cons:

Η είσοδος και οι σκάλες ήταν χάλια . Το παράθυρο έβλεπε σε ακάλυπτο. Στο διαμέρισμα που μείναμε στο 1ο είχε πολύ μικρή κουζίνα.

2025-08-13 via Nuitee
M
Moreno Jimenez family_with_children es
4
Sin descanso
Pros:

La ubicación

Cons:

Suciedad en la ducha con moho, los cojines sucios, tazas manchadas, edredones con rodales amarillos. La cisterna del baño después de estirar o abrir los grifos se tira como media hora q parece que hay un moto pico un ruido horrible. Si quieres descansar no lo recomiendo.

2025-07-26 via Nuitee
T
Torres couple ar
10
Pros:

No hay que dejarse llevar por la primera impresión de la entrada y la escalera que es muy antigua, el departamento es muy lindo.

2025-07-25 via Nuitee
O
Olga young couple be
9
Good quality
Pros:

centrally located, a bit difficult to find, there was a bedroom and a separate kitchen, wi-fi, clear guidance during the check-in

Cons:

airco in the bedroom

2025-06-28 via Nuitee