Troika Kota Bharu by Salaam Suites

Hotels
8.3 (385 reviews)
Jalan Gereja Troika Avenue , Kota Bharu , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Nice view
Cons:
Uncomfortable mattress
Housekeeping issues
Missing toiletries

Categories

Cleanliness
7.8
Multiple reviews mentioned dissatisfaction with cleanliness, especially in the bathroom.
Service
9.3
Generally good service quality mentioned, but minor issues in housekeeping noted.
Location
9.3
Many reviews highlighted the great location, with easy access to eateries.
Room Quality
7.3
Issues reported with mattress comfort and noise disturbances.
Amenities
7.8
Some amenities were satisfactory, but guests expressed concerns over missing items.
Value for Money
8.3
Perceived value in relation to service and location; some concerns raised about the price.
Food and Beverage
8.3
Overall convenience of nearby eateries, but not specifically mentioned.
Overall Experience
8.3
Overall satisfactory experience but with notable discomfort in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 14:01

Property Description

Rooftop Pool for Relaxation
Troika Kota Bharu by Salaam Suites offers a relaxing rooftop pool where guests can unwind and enjoy panoramic views of the city.

Family-Friendly Amenities
This property provides family rooms and a children's playground, making it an ideal choice for families looking for a comfortable stay in Kota Bharu.

Modern Comforts and Convenience
The well-equipped units at the aparthotel feature air conditioning, a kitchen with essential amenities, and a flat-screen TV with streaming services for a convenient and enjoyable stay.

Book your stay at Troika Kota Bharu by Salaam Suites and experience a perfect blend of comfort and convenience during your visit to Kota Bharu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 385 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
W
Wong Keng Wah extended_group my
8
2026-03-13 via Nuitee
A
Ainol Haryati couple my
9
2026-03-10 via Nuitee
A
Adiba family_with_children my
9
Pros:

Yes

Cons:

Netflix

2026-03-09 via Nuitee
N
Nik Ali solo_traveller my
10
2026-03-06 via Nuitee
Z
ZAILANI extended_group my
9
2026-03-03 via Nuitee
F
Fahmi solo_traveller my
7
2026-02-24 via Nuitee
K
Kamaruddin extended_group my
6
The owner needs to look into improving this unit as the location is very good and I am pretty sure there will be many gu
Pros:

Furniture

Cons:

The Bathroom was very filthy and slippery.
Utensils were not sufficient. There was no knife.
Only 2 cups available When there were 3 of us.
The iron surface was black and it sticks on our clothes when we ironed our shirts.
The bathroom door handle needs to be forced upwards to open the door.

2026-02-23 via Nuitee
W
wawa couple my
8
2026-02-23 via Nuitee
K
Khalilur rahman couple my
9
Pros:

nice

Cons:

nice

2026-02-14 via Nuitee
T
Tiong couple my
7
2026-02-09 via Nuitee
K
Kartini family_with_children my
8
Good!
Pros:

My stay was good overall. It’s a nice serviced apartment with a pleasant view, and the location is very convenient, with easy access to food and a few cafés just below the apartment. The unit also had the basic amenities needed for a comfortable stay.

Cons:

One thing to improve would be the bathroom. There was an unpleasant smell, and it looked quite worn out. It would be great if this could be refreshed or better maintained.

2026-01-30 via Nuitee
Z
Zaidihrn extended_group my
9
2026-01-30 via Nuitee
F
Fatin extended_group my
10
2026-01-29 via Nuitee
N
Noorasliza couple my
10
2026-01-22 via Nuitee
W
Wins Cott extended_group my
4
Cons:

We experienced a significant leak from the air conditioning unit that necessitated the use of a container. Furthermore, we are dissatisfied with the unit's hygiene level, especially considering the additional cleaning charges paid.

2026-01-19 via Nuitee
S
Suzana couple my
10
Will definitely pick this place on my next visit.
Pros:

The apartment was convenient especially because of the Cafes and 24 hours mart below. Right in town and was close to everywhere.
Apartment was clean and even had a washing machine.

Cons:

There was nothing available on the TV. Only for those who have accounts with Netflix etc.

2026-01-06 via Nuitee
M
Muhammad solo_traveller my
10
2025-12-24 via Nuitee
I
illyas extended_group my
7
2025-12-23 via Nuitee
M
Muhamad Faiz solo_traveller my
10
2025-12-22 via Nuitee
M
Muhamad Faiz solo_traveller my
10
2025-12-22 via Nuitee