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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Terrace
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Lift / Elevator
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Non-smoking throughout
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Key access
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Garage
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Sustainable Luxury at Lotus Inn West Lake
Nestled in Hanoi near popular attractions, Lotus Inn West Lake offers a private entrance for guest convenience. Modern Amenities include air-conditioned rooms, free parking, and WiFi. The well-equipped units feature kitchens, flat-screen TVs, and private bathrooms with premium amenities. Scenic Views and Comfort can be enjoyed from units with terraces or balconies overlooking the lake. With a prime location near key landmarks, including Ho Chi Minh Mausoleum and Imperial Citadel, this eco-friendly property is perfect for travelers seeking both relaxation and exploration. Book your stay today at Lotus Inn West Lake for an unforgettable experience in Hanoi.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Lake View, if its important to you....but not great
Location is too far from the action of Old Town. The street is very noisy outside. The apartment was not clean, it was updated at some point years ago, but it hasn't been kept up. I had to kill roaches, and had biting bugs while in bed, in which I asked for another room. They only handed me a can of bug killer. I really don't like giving bad reviews....but please be aware, cost is not everything.
The location
Room was
cleaned, no bed sheets and cover för some reason. Nice girls but always delayed responce.
The view from the balcony..the lake view
Please improve the cleanliness of toilet in the wall of shower area.. 😊
La gentillesse de la fille de l’accueil, l’emplacement et la vue sur le lac.
Great location, right next to the lake
The bed sheets were stained, when I asked for replacements they just brought different, still stained sheets which I refused and was told there were no more! I ended up getting given a mattress topper for a bed sheet, which was not fitted and was uncomfortable to sleep on as kept sliding around while I was sleeping! Also it's a very busy area, right next to a road with beeping motorbikes constantly going past until past midnight! There is also construction work nearby that will wake you up early in the morning!
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