The Pearl Troia

Hotels
Details Hotels & Resorts
7.9 (2144 reviews)
Rua Do Choupo , Troia , pt

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor cleanliness
Inattentive service

Categories

Cleanliness
6.9
The cleaning of the bathroom was very bad.
Service
8.4
Many staff members appeared unfriendly, lacking hospitality.
Location
8.9
Good location near the beach, but shopping options are limited.
Room Quality
7.4
Rooms need renovations; A/C issues reported.
Amenities
7.9
Amenities are good but some areas need refurbishment.
Value for Money
7.9
Considering the price, the quality did not fully meet expectations.
Food and Beverage
7.4
Breakfast choices were limited and not replenished effectively.
Overall Experience
8.4
Overall a decent experience but with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:49

Property Description

Luxurious Accommodation with Private Balconies
Experience modern comfort in rooms adorned with contemporary furnishings and natural tones. Step out onto your private balcony for breathtaking views of the Atlantic Ocean.

Recreational Activities for Every Guest
Enjoy a game of tennis, practice your swing at the nearby golf facilities, or take a refreshing dip in one of the two swimming pools, indoor or outdoor.

Convenient Location and Accessibility
With a regular ferry service connecting Tróia to Setúbal's downtown, exploring the area is a breeze. Embrace the beauty of white sandy beaches and the convenience of nearby amenities during your stay at Editory By The Sea Hotel.

Book your stay now to indulge in a perfect blend of luxury and leisure at Editory By The Sea Hotel!

Important information:

Guests requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking. Please note that invoices cannot be changed after they are emitted.

The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserves the right to ask for an alternative method of payment. Please note that the hotel does not accept third party bookings paid by credit card. Please contact the hotel directly for information regarding bank transfers.

All Special Requests are subject to availability and additional charges may apply.

When booking more than 8 rooms, different policies and additional supplements may apply.

Please note for reservations for the New Year's Eve a EUR 300 security deposit will be asked per each apartment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Oct 12, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 9.50 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 2144 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.4
J
Joana solo_traveller pt
8
2026-05-09 via Nuitee
A
Ana family_with_children pt
7
Pros:

Pequeno- almoço fabuloso, a simpatia do porteiro do Hotel, a localização.

Cons:

de não ter podido fazer o check out até mais tarde, achei que foi falta de vontade da empregada da recepção.

2026-05-08 via Nuitee
J
Joana couple pt
10
2026-05-07 via Nuitee
A
André couple pt
5
Para não repetir.
Pros:

A simpatia dos funcionários

Cons:

A piscina estava em péssimo estado. Extremamente suja. E a demora no restaurante para servirem o jantar. Tivemos 1h e 40m à espera que trouxessem as entradas.

2026-05-06 via Nuitee
A
Ahmed couple pt
3
Cons:

The food experience doesnt seems a 5 star experience. I felt it was so poorly made and i felt food in general for our half board experience was on budget, the bear minimum. Always maximising budget for them even if i am a customer who has experienced loads of 5 star hotels. Never will i be again there.

2026-05-06 via Nuitee
C
Carlos solo_traveller pt
7
2026-05-05 via Nuitee
N
Nívio José couple pt
8
No geral, tivemos uma boa estadia, especialmente pela vista mar muito agradável
Pros:

Vista mar muito agradável. Perto do supermercado. O staff, todos super simpáticos e prestáveis. Difícil de estacionar, algo incompreensível porque têm imensos lugares vazios fechados. A piscina estava fora de serviço.

Cons:

a estrada de acesso está em muito mau estado.
Seria ideal equipar a kitchenete com um conjunto de copos de vinho e ter um frigorifico que contasse com um pequeno congelador para se conseguir ter gelo.

2026-05-05 via Nuitee
S
Sousa solo_traveller pt
9
2026-05-05 via Nuitee
R
Ruben couple pt
10
Memorável pela positiva
Pros:

O local, os quartos, a vista, tudo, incluindo a atençao que foi feita depois de eu adquirir um pack vip romantico

Cons:

Achei o check out um pouco cedo(11:00) visto que o check in só foi as 16:00

2026-05-05 via Nuitee
S
Soraia family_with_children pt
7
Cons:

Serviço de jantar e pequeno almoço, desorganizado. O serviço de jantar demorou quase 2 horas para servir o jantar, e no pequeno almoço nas horas mais complicadas era visível o stress e a desorganização dos funcionários.

2026-05-04 via Nuitee
M
Mikhail solo_traveller pt
7
Needs bigger restaurant . Great views!
Pros:

Outstanding views
Big appartment
Nice area to walk around

Cons:

Too old, in need of renovations especially elevators
Needs more elevators
Dinner too long and should be buffet same as breakfast
Restaurant too small for 16 floor hotel
Road to troia is completely destroyed and needs renovation.. 30km endles holes. Take ferry instead

2026-05-04 via Nuitee
V
Vera family_with_children pt
8
2026-05-04 via Nuitee
D
David extended_group gb
5
Cons:

Not enough tea or coffee in the room. Penny pinching!

No milk in the room for the tea.

2026-05-04 via Nuitee
S
Susana solo_traveller pt
8
2026-05-04 via Nuitee
A
Antonio couple pt
8
Cons:

Estacionamento; difícil de estacionar, sendo incompreensível porque têm imensos lugares vazio fechados

2026-05-04 via Nuitee
M
Milena couple pt
7
Quarto espaçoso e equipe gentil, apesar do transtorno com a TV.
Pros:

Tive uma boa estadia no The Pearl Troia. O hotel atendeu meu pedido de check-in antecipado, a recepção foi gentil e o quarto é excelente: espaçoso e com uma cozinha prática que permitiu preparar uma refeição rápida.

Cons:

Deixo uma crítica construtiva sobre a comunicação interna. Tentei usar o Chromecast disponível na TV, segui as instruções, mas não funcionou. Na recepção, disseram ser uma instabilidade técnica; depois, uma funcionária foi ao quarto e disse que chamaria a manutenção. Por fim, os técnicos informaram que o acesso era bloqueado deliberadamente pelo hotel. Essa inconsistência de informações foi frustrante e me impediu de aproveitar o fim de tarde como planejado. Se o serviço é bloqueado, a equipe de recepção deve estar ciente para informar o hóspede logo no primeiro contato, evitando o vai-e-vem de funcionários no quarto para um serviço que não seria habilitado de qualquer forma.

2026-05-04 via Nuitee
R
Rolo Rocha couple pt
8
Bom
Pros:

Boa localização, serviço em geral e funcionários muito simpáticos

Cons:

Estacionamento teve de ser pago, quando tem um novo espaço exterior praticamente pronto mas ainda fechado

2026-05-04 via Nuitee
P
Paulo solo_traveller pt
9
Pros:

Piscina interior e ginásio free
Vista mar

Cons:

Nada em especial

2026-05-04 via Nuitee
M
Marta couple pt
8
2026-05-03 via Nuitee
S
sandra solo_traveller pt
5
Um espaço a não frequentar novamente
Pros:

A localização

Cons:

A estadia deixou muito a desejar para o tipo de hotel. O pequeno almoço não tinha muita variedade, os colaboradores não eram muito simpáticos, quando uma colaboradora tentou acelerar a entrada para o pequeno almoço foi chamada a atenção por aparentemente não ser a sua função.. o ar condicionado do quarto não funcionava, as almofadas nada confortáveis..

2026-05-03 via Nuitee