Grosvenor in Cairns

Hotels
Cnr Grove Street & McLeod Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
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Review Highlights

Cons:
Hotel not allowing access on arrival
Hotel sold and closed down
Booking of closed accommodation
Misrepresentation and lack of response by staff

Categories

Cleanliness
1
Guests consistently mentioned cleanliness as a negative aspect.
Service
1
Service was severely lacking with multiple guests unable to access the property and facing unresponsive staff.
Location
1
The hotel's location was deemed unreliable and potentially misrepresented, causing significant inconvenience to guests.
Room Quality
1
Guests expressed disappointment as the accommodation was closed and not available.
Amenities
1
Amenities were non-existent or inaccessible due to the closure of the hotel.
Value for Money
1
The value for money was rated very low by guests due to the unavailability and closure of the booked accommodation.
Food and Beverage
1
Food and beverage services were non-existent or unavailable to guests given the closure of the hotel.
Overall Experience
1
Guests had extremely negative experiences, facing a scam situation with a closed hotel and lack of responsiveness from staff or service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 04:23

Property Description

Luxurious Apartments in Cairns
Located just a short walk from Cairns's city centre, Grosvenor Apartments offers the perfect blend of home-like comfort and hotel-quality amenities.

Spacious Accommodation with Kitchen Facilities
Choose from a variety of studio-style and apartment accommodations, each equipped with kitchen facilities and cozy living areas. Some units even feature a private terrace with stunning views of the garden and pool area.

Relaxing Pool Area and Convenient Location
Start your day with a refreshing swim in the pool or unwind under the sun. Take a leisurely stroll along the boardwalk to explore the city center. Additionally, guests have complimentary access to the nearby 24/7 fitness center, ensuring a well-rounded stay at Grosvenor in Cairns.

Book now for a memorable stay at Grosvenor Apartments and experience the best of Cairns!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Grosvenor in Cairns in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location