ROKA by HHG

Hotels
9.6 (15 reviews)
Hokujo 4785-1 , Hakuba , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Ski storage
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Cosy atmosphere
Great amenities
Cons:
Limited food options nearby
Distance from main centre

Categories

Cleanliness
9.9
The hotel was very clean with daily turndown service.
Service
9.9
Staff were really helpful and provided great service.
Location
8.4
A bit further from the main center with fewer walkable food options.
Room Quality
9.9
Rooms were well-appointed with great amenities.
Amenities
9.9
Amenities included heated toilets, bath tubs, and quality toiletries.
Value for Money
9.9
High value for the price, considering the quality offered.
Food and Beverage
8.9
Limited options nearby; mostly cooked in-room.
Overall Experience
10
Amazing experience overall with great comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:04

Property Description

Luxurious Accommodation with Mountain Views

1. Modern Amenities: Enjoy a comfortable stay with air conditioning, flat-screen TV, and a fully equipped kitchen including a dishwasher and coffee machine.

2. Ski Lover's Paradise: Benefit from ski-to-door access, ski pass sales point, and ski storage space, perfect for guests looking to hit the slopes.

3. Convenient Location: Located near popular attractions like Tsugaike Kogen Ski Area and Happo-One Ski Resort, with easy access to Matsumoto Airport for seamless travel.

Experience the perfect blend of luxury and convenience at ROKA by Hakuba Hotel Group. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for ¥3,500 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 15 reviews
Cleanliness: 9.9
Service: 9.9
Location: 8.4
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 8.9
Overall Experience: 10
J
Jason • family_with_children • sg
10
Amazingly cosy, well-appointed, clean fast service, great heating and beautiful views.
Pros:

The property is very new, well kept and well appointed. Heated toilets, great bath tubs, Aesop soaps and body balms in every room. Heated towel racks. Well-equipped kitchen, with a great view of the slopes. Heating was fantastic (we went in Dec for skiing and the room was always at the perfect temp despite sub-zero temperatures outside). Turndown service was great, they cleaned every day, and the staff were really helpful. There is ample parking, and generally easy access. Would definitely recommend, and would definitely come back!

Cons:

A bit further from the main centre so there's less walkable food options around. But it was fine because we ended up cooking almost every day!

2025-12-22 • via Nuitee
D
David • family with young children • my
9
Superb
2025-03-29 • via Nuitee
G
Gabriel • group • sg
8
Very good
2025-03-16 • via Nuitee
A
Aaron • group • au
10
Exceptional
2025-03-09 • via Nuitee
T
Tahsra • young couple • ae
10
Exceptional
Pros:

Location, interior quality, staff service

Cons:

Nothing

2024-11-21 • via Nuitee
A
Adrian • family with young children • sg
9
Superb
2024-02-27 • via Nuitee
L
Lachlan • family with young children • au
10
A big thank you to the team at Roma for an amazing stay. And a special mention forJesse and Remy for their wonderful hos
2024-02-11 • via Nuitee
F
Fiona • family with young children • au
10
Exceptional
Pros:

Location to ski lift, staff extremely helpful, spacious apartment with high end finishes, had everything we needed.

Cons:

Too far to walk to shops and restaurants.

2024-01-24 • via Nuitee
A
Anonymous • young couple • jp
10
I would like to comment how pleased I was with the service provided by the staff
Pros:

Furniture

Cons:

Nothing

2023-08-16 • via Nuitee
A
Annie • group • sg
10
Exceptional
2023-03-11 • via Nuitee
B
Brendan • family with young children • au
10
Exceptional
2023-02-15 • via Nuitee
M
Minqi • group • sg
9
Superb
Pros:

The apartment was new, modern, clean, spacious and was self sufficient for staying a few days. All the rooms came with an ensuite which was great. Very comfortable for 6 people. The kitchen was well equipped, we were able to cook up a storm. The staff also came in to take out the trash every 2 days so the apartment maintained clean. The view of the slope was lovely.

Cons:

It's not the best location, it is quite far from the village. It was not easy to access to restaurants. The hotel offers shuttle, however, due to high demand, they could not respond as and when needed. I will recommend visitors to rent a car for convenience.

2023-01-31 • via Nuitee
J
Jon • family with young children • au
9
excellent location, standard and would highly recommend
Pros:

location and standard of fittings

Cons:

nothing

2023-01-07 • via Nuitee
C
Cody • group • us
10
Exceptional
2023-01-01 • via Nuitee
M
Matthew • family with young children • us
10
Exceptional
2022-08-29 • via Nuitee