Rooms Palace Appart-Hôtel

Hotels
6.8 (40 reviews)
Rooms Palace Appart Hotel Avenue Hassan II gueliz , en face de la gendarmerie royale , Marrakech , ma

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Cons:
Poor cleanliness
Inadequate amenities
Noisy environment

Categories

Cleanliness
4.28
Several comments indicate poor cleanliness and maintenance.
Service
9.75
The staff were repeatedly described as excellent and helpful.
Location
8.79
Good location, close to attractions.
Room Quality
5.24
Negative feedback regarding room condition and amenities.
Amenities
5.77
Lack of basic kitchen items and poor bathroom facilities.
Value for Money
6.23
Does not meet expectations for value given the condition.
Food and Beverage
6.28
Little feedback on F&B, hence average rating.
Overall Experience
8.05
Mixed feedback overall with positives in staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:22

Property Description

Luxurious Accommodation with Kitchen Facilities
Located just a short distance from Majorelle Gardens and Le Jardin Secret, Rooms Palace Appart-Hôtel offers well-equipped units with kitchens, perfect for a comfortable stay in Marrakech. Enjoy the convenience of a private bathroom, flat-screen TV, and air conditioning in each unit, with some featuring a charming terrace.

Convenient Amenities for a Relaxing Stay
Benefit from free WiFi, a 24-hour front desk, and a lift for easy access to your accommodation. Rest assured with full-day security and allergy-free units, ensuring a worry-free stay. Indulge in delicious meals at the on-site family-friendly restaurant, serving a variety of dining options throughout the day.

Explore Marrakech with Ease
Take advantage of the car rental service available at the aparthotel to explore nearby attractions such as Marrakesh Train Station, Mouassine Museum, and Koutoubia Mosque. With the Marrakech-Menara Airport just 4 km away, booking your stay at Rooms Palace Appart-Hôtel guarantees a convenient and memorable experience.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.8
Based on 40 reviews
Cleanliness: 4.28
Service: 9.75
Location: 8.79
Room Quality: 5.24
Amenities: 5.77
Value for Money: 6.23
Food and Beverage: 6.28
Overall Experience: 8.05
M
Malik family_with_children ma
8
👍
Pros:

Nickel

Cons:

Actualisation des prix sur la carte de menus

2026-01-19 via Nuitee
A
Amine couple fr
1
2026-01-15 via Nuitee
M
Moussaid family_with_children ma
8
2025-12-02 via Nuitee
A
Amine family_with_children ma
5
2025-11-27 via Nuitee
D
David solo_traveller gb
3
The excellent staff are the only reason I score this place at all
Pros:

The Staff were excellent, they were all very pleasant and helpful. It is the only reason I’m giving this place a score

Cons:

The place was dark and dingy and did not live up to expectations. Would not recommend this place to anyone

2025-11-25 via Nuitee
A
Achraf family_with_children ma
8
2025-11-19 via Nuitee
E
El Idrissi family_with_children fr
1
Pros:

Bon emplacement pas loin du centre

Cons:

Trop bruyant, saleté,salle de bain en mauvais état

2025-11-07 via Nuitee
M
Michel solo_traveller fr
6
Tres moyen
Pros:

Accueil. Proximité centre

Cons:

Côté rue tres bruyant car absence de double vitrage . Sanitaires vetustes . Cuisine sans la moindre vaisselle.

2025-11-02 via Nuitee
S
SF.81 family_with_children de
4
Pros:

Groß

Cons:

Es wurde trotzt Nachfrage und Zusage nicht geputzt.
Frische Handtücher nur auf mehrfache Nachfrage.
Es gab entgegen der Beschreibung keinen Backofen und keine Kochutensilien.
Auch auf Nachfrage gab es keine Lösung.

Als Appartement zur Selbstversorgung leider vollkommen unbrauchbar.

2025-10-30 via Nuitee
J
julie family_with_children gb
3
Needs updated
Pros:

Location and staff.

Cons:

Bed sheets were covered in brown bits of 'dirt' so we slept on the sofa under our own towels as we arrived at almost midnight. If arrived earlier my partner would have booked another hotel straight away. In the light of day the room was bearable so we stayed for the 2 days as planned.

2025-10-16 via Nuitee
R
Rekayi extended_group gb
5
Passable
Pros:

This place is suited for overnight stay only. Facilities too inadequate to be short

Cons:

Everything other than size of room

2025-10-08 via Nuitee
A
Ahmed solo_traveller gb
9
2025-09-03 via Nuitee
M
Mustapha solo_traveller fr
10
2025-08-26 via Nuitee
A
ALI extended_group kw
2
سئ جدا
Pros:

قريب من كيلز فقط

Cons:

لايوجد مواقف خاصه للفندق الحمام الشاور السماعه في الأرض لايوجد لها مقبض علي الحيط مجاري المغسله والشاور للاستحمام لاتسحب الماء بسرعه إذا اغتسلت لليد الماء يوقف في المغسله للفتره طويله وتم إبلاغ الاستقبال عدم المبالاة والتلفزيون لا يوجد اي قناة ولايوجد اي خدمة نظافة وايضاً الإنارة حيل ضعيفه وموظف الاستقبال الفتره المسائيه غير ودود وايضا لايوجد أكواب والصحن متسخ ولايوجد كلينكس للحمام ولايوجد شامبو الصابون وبشكل عام سئ

2025-08-02 via Nuitee
U
Udayan couple fr
7
Hotel need plumbing work. Overall good.
2025-07-04 via Nuitee
H
Henry review category business travellers gb
1
Totally disgraceful. Avoid if you want to enjoy your stay in Marakech.
Pros:

Nothing was likeable here.

Cons:

Everything. Nothing worked. A/C didn't work, doors to the room doesn't close (almost died of cold the first couple nights and had to run off and get a proper hotel room), balcony was dirty, I had to buy toiletries cos the toilet came empty. Even breakfast was nonexistent - 1 croissant with a small glass of juice and that's it. Important to note that I was charged more than £20 per day of breakfast for this disgrace.

2025-04-20 via Nuitee
A
Ann young couple us
8
Beautiful City with Lots of Construction!
Pros:

The location was great with easy access to the Medina and the newer parts of the city. The space was large so we could "do our own thing" without disturbing each other. Also, the kitchen availability allowed me to make my own black tea, something sadly lacking in Morocco.

Although a little shabby, the apartment was comfortable. The elevator was good and fast.

Bus access is yet to be tested, but looks to be good and inexpensive between here and the airport. We were able to walk from the train station.

Cons:

It was difficult to find a good breakfast alternative to the restaurant in the building.

There was quite a bit of street noise, likely to be expected given the popular location.

2025-04-16 via Nuitee
M
Mohamed with friends gb
9
great apartments brilliant location.
Pros:

literally everything

Cons:

Nothing

2024-10-28 via Nuitee
M
Madani review category business travellers ma
8
Very good
2024-06-05 via Nuitee
K
Khalid family with young children sa
4
Disappointing
2024-05-27 via Nuitee