Alocassia Serviced Apartments

Hotels
8.7 (192 reviews)
383, Bukit Timah Road, Off Robin Drive. , Singapore , sg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious and clean accommodations
Friendly and helpful staff
Great location near public transport
Cons:
Dated facilities
Issues with water temperature
Limited availability of towels

Categories

Cleanliness
8.26
General sentiment was positive, but mentions of dated facilities and minor issues with water temperature lowered the score.
Service
9.23
Staff was noted as friendly and helpful, contributing to a positive experience overall.
Location
9.27
Multiple reviews praised the convenience of the location near the MRT and shopping facilities.
Room Quality
8.22
Rooms are spacious and comfortable, but there are mentions of being somewhat dated.
Amenities
8.75
Amenities were generally well-received; however, there were complaints about equipment needing upgrades.
Value for Money
8.71
Overall good value, despite some noted higher prices for local amenities.
Food and Beverage
8.26
The presence of nearby dining options was appreciated, but a few mentions of higher prices affected perception.
Overall Experience
8.93
Overall positive experience, with key highlights from reviews suggesting return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:43

Property Description

Luxurious Serviced Apartments in Singapore

Modern Amenities: Alocassia Serviced Apartments provide a comfortable stay with air conditioning, a kitchenette, and a flat-screen TV in each unit. Enjoy the convenience of free WiFi and free private parking during your visit.

Convenient Location: Situated just minutes away from DFS Galleria Scottswalk and popular attractions like National Orchid Garden and ION Orchard, our apartments offer easy access to the best of Singapore.

Accessibility: With Stevens MRT Station a mere 2-minute walk away and Changi Airport within a convenient distance, Alocassia Serviced Apartments ensure a hassle-free travel experience for our guests.

Experience luxury and convenience at Alocassia Serviced Apartments. Book your stay now for a memorable Singapore getaway.

Important information:

Please note that a minimum stay of 7 nights is required for all bookings.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 11 years old and over stay for S$ 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 192 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
R
Rotshidzwa confidence • solo_traveller • za
10
2026-03-13 • via Nuitee
C
Coni • couple • sg
9
Great location, feels like home
Pros:

Spacious, great location, convenient with 2 train lines at the doorstep and supermarket on the ground floor. Manager Leslie is super helpful and understanding, prompt replies and reliable. Thank you!

2026-03-03 • via Nuitee
S
Sophie • couple • ma
8
2026-02-26 • via Nuitee
E
Edgar-1966 • couple • nl
8
Gtreat place to stay.
Pros:

Very nice and big place to stay.. Bed was fine and i slept like a baby. Close to several facilities (cold storage and other shops) Too bad i was there during CNY so there was no service during those 3 days.. Close of the Stevens MRT so access to the whole city using DT and TEL line. Food court at Newton is just one stop away. Fitness was perfectly arranged there

Cons:

Cleaning of the bathroom. Several place there was mold so should better cleaned.. The rest was very good.

2026-02-22 • via Nuitee
P
Patricia • couple • gb
10
2026-01-19 • via Nuitee
G
Genevieve • family_with_children • gb
10
Pros:

Staff are lovely, beds are comfortable and all amenities are very accommodating to families with children. The location is perfect, it's very close to my family and convenient for public transport all over Singapore. This is our 2nd time at this accommodation and we will definitely be back again.

Cons:

Ants - but not an issue if you're very mindful about rinsing/washing all dishes immediately and keeping any sugary things in the fridge or very well sealed.

2026-01-12 • via Nuitee
T
Tan • extended_group • hk
8
Will consider staying in your apartment should I visit Singapore.
Pros:

I love the location, apartment was spacious. Housekeeping 3 times a week is good.

Cons:

Hope u can provide bigger mugs for our coffee… d mugs, small cups n saucers are too small. It would be wonderful if d apartment comes with washing/dryer.

2026-01-10 • via Nuitee
O
Obaid A Alshambeeli • couple • ae
7
2026-01-05 • via Nuitee
R
Rachid • family_with_children • sg
9
2026-01-04 • via Nuitee
K
Kamath • family_with_children • in
9
Pros:

Very clean , good staff amd great location

2025-12-28 • via Nuitee
S
Sinnathurai • solo_traveller • hk
10
Large Apartment
Pros:

Large Clean Apartment
Friendly and helpful staff
Few minutes walk to MRT station
Within the building; McDonalds, launderette, small supermarket, yoga studio, Gym, restaurant, café, hairdresser
Highly recommended

2025-12-10 • via Nuitee
T
Thomas • solo_traveller • de
8
Good place for long stay
Pros:

Available space is indeed great! Sleeping room not small and. extra living room plus extra kitchen ... all together 60 + sqm.
Literally 3 minutes walking to MRT bringing you everywhere in SG. Botanical garden only 1 station - nice morning jogg BTW.
Small and unfortunately expensive supermarket downstairs, but open daily 8-10pm!! Very convenient!
Pool is pretty much ok.
Never checked the gym but seems pretty much ok.
Spent 6 weeks in the end and will return!

Cons:

Euipement should be upgraded next year or so. I has done its job in the meantime.

2025-12-09 • via Nuitee
M
Mirza • couple • gb
10
2025-11-03 • via Nuitee
V
Vasudev • extended_group • in
8
2025-10-30 • via Nuitee
J
Jean-Francois • solo_traveller • ca
8
Pros:

Bien situé près de deux lignes de métro
Calme et confortable avec épicerie dans l’établissement.

Cons:

À deux reprises pas d’eau chaude. Il faut savoir qu’il y a un bouton sur le mur pour l’eau chaude. Aucune explication

2025-10-30 • via Nuitee
R
Ruth • couple • au
8
Pros:

Good location.

Cons:

Sound of the pump

2025-10-13 • via Nuitee
K
Karen • family_with_children • au
4
Pros:

Close to the MRT

Cons:

It was impossible to get extra towels for the pool. Over the weekends , we could not get clean towels. My daughter was ill and we required extra toiletries and we were given the third degree when we asked for more. Quite disappointed.

2025-10-12 • via Nuitee
A
Anthony • couple • gb
9
The property made the Holiday
Pros:

The property was a lot bigger than I expected , super large living room large bed room nice dinning area and well equipped kitchen. The property had two tv`s one in the living room and one in the bed room both with star hub box`s DVD player and surround sound system in the living room. The kitchen had Fridge freezer, micro wave, toaster and a four ring electric hod and hoven no washing machine but on site laundry S$ 5.00 a wash

Cons:

nothing it was a very nice property

2025-10-10 • via Nuitee
C
Chris • couple • gb
10
Pros:

Good location near to the Stevens MRT

2025-10-09 • via Nuitee
C
Claudia Dan • couple • ro
9
2025-10-09 • via Nuitee