The Initial Residence

Hotels
8.4 (94 reviews)
355 Balestier Road , Singapore , sg

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great value for money
Cons:
Cleanliness issues
Distance to subway

Categories

Cleanliness
7.54
The cleanliness is impacted by issues in the bathroom and aromas from other guests' cooking.
Service
9.01
Staff are very friendly and helpful, providing a welcoming environment.
Location
8.05
Relatively convenient, but lacks proximity to subway stations.
Room Quality
8.5
Room is large and comfy for the price, though some issues exist.
Amenities
8.03
Includes helpful amenities like a washing machine and large fridge.
Value for Money
8.99
High value for money with good service and reasonable prices.
Food and Beverage
8.54
Nearby local restaurants offer a variety of dining options.
Overall Experience
8.51
Overall experience slightly marred by cleanliness issues, but friendly service compensates.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:46

Property Description

City Views and Modern Comforts
Experience the stunning city views from The Initial Residence in Singapore. With well-equipped kitchen, free WiFi, and private parking, this property offers a comfortable stay.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, lift access, and tour assistance during your stay. The air-conditioned units feature essential amenities like a desk, microwave, flat-screen TV, and a private bathroom with a bidet.

Nearby Attractions
Explore Singapore easily with attractions like Mustafa Centre and ION Orchard Mall just a few kilometers away. The Seletar Airport is also conveniently located 13 km from the aparthotel.

Book now for a memorable stay at The Initial Residence.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 94 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 8.51
E
Elina couple sg
8
2025-12-14 via Nuitee
M
Mark extended_group gb
10
Pros:

We stayed in the other residence sumo and they give us an upgrade lovely people lovely place highly recommended. Keep an eye out for Joe ng lovely guy he will look after you

Cons:

Nothing

2025-10-14 via Nuitee
L
Lotta couple fi
9
Hinta-laatusuhde oli kohdillaan! Suosittelen paikkaa!
Pros:

Hinta-laatusuhde oli todella hyvä! Palvelu oli erinomaista ja huoneet olivat siistejä. Hotellia vastapäätä oli pieni ostoskeskus jossa oli todella paljon ravintoloita sekä ruokakauppa. 900 metrin päässä oli myös metroasema.

Cons:

Wifi oli välillä hieman huonolaatuinen.

2025-10-07 via Nuitee
K
Kuo Hao solo_traveller tw
7
2025-09-10 via Nuitee
玉琴 family_with_children tw
10
2025-08-30 via Nuitee
D
Dot family_with_children au
7
Value for money
Pros:

Friendly and helpful staff
Unfortunately no subway in walking distance but a bus link to an interchange..
Excellent local restaurants

Cons:

No subway in walking distance

2025-08-18 via Nuitee
V
Vance family_with_children us
9
A comfy stay. A home away from home
Pros:

Room is large and comfy for the price. Staff are friendly and treat guests like family. Location is relatively convenient. Bus routes go into the city center. However, to access the MRT (metro) stations, require to take the bus to get to the stations. Right next door is a large supermarket (NTUC), so groceries are easy to get. Room has a large fridge

Cons:

Issues with some other guests cooking heavy duty food (such as curries or spicy foods), left an aroma in the air around the common areas. This is not a problem with the property, more about other guests

2025-08-18 via Nuitee
I
Ina couple de
9
Sehr gut ,- gern wieder, wenn wir Singapur erneut als Reiseziel wählen
Pros:

Eine Waschmaschine - bei den schwülen Temperaturen eine wichtige Hilfe.

Cons:

./.

2025-08-17 via Nuitee
E
Erich Hartmut family_with_children sg
9
2025-07-20 via Nuitee
S
Siak Lee family_with_children my
8
Pros:

Then staffs are very friendly and helpful, hotel room rates are also reasonable, Good location, the hotel was clean, I like the environment of the room. It is very suitable for long trips and the environment is very comfortable, I have stayed in so many hotels in Singapore, and the bathrooms are all pitifully small. This is the only hotel I have seen that has a spacious bathroom.

Cons:

There is no subway near the hotel. You need to go to Novena to get to the subway. Although the bathroom is spacious, I still dislike the bathroom problem the most. The drain pipe in the shower room is blocked. When taking a shower, the water is drained very slowly and there is water accumulation. Moreover, the dirty water in the drain pipe flows back and the dirt flows up. The drain pipe is also very smelly. The lights in the bathroom are not bright enough, and one light is burnt out. There is no mirror on the dressing table in the master bedroom. The sound insulation is also very poor. If someone in the next room closes the door and pulls a chair, they will be woken up.

2025-07-12 via Nuitee
N
Nitya young couple in
10
Exceptional
2025-06-28 via Nuitee
S
Sunita
10
Pros:

I stayed at The Initial Residence Inn in Singapore for one week, and it was an absolutely wonderful experience. From the moment I arrived, the hospitality stood out — warm, welcoming, and attentive. The staff were incredibly friendly and went above and beyond to make sure I felt comfortable and at ease throughout my stay.

The atmosphere of the hotel felt like a home away from home. The rooms were clean, cozy, and well-maintained, with thoughtful touches that made the space relaxing and inviting. Every interaction with the team — from reception to housekeeping to the cafe staff — was met with kindness and professionalism.

If you're looking for a place in Singapore that offers both comfort and heartfelt service, I highly recommend The Initial Residence Inn. I’m already looking forward to my next visit!

2025-06-05 via Nuitee
K
koji
10
Pros:

凄く皆んな親切で良かった

2025-05-23 via Nuitee
M
Maxene family with young children ph
8
Great stay for a long stay in Singapore. Accessible, easy and affordable.
Pros:

Had a great time staying at the Initial Residence. Great location because there's a lot of great places nearby that you can easily walk to. Connectivity by walking is not so bad, however it is quite far from the MRT Station. Staff was very accommodating and friendly.

Cons:

The staff was a bit of a mixed bag. Some are really great and really helpful and some not as helpful as the others. It's fine though, not a huge deal. You just need to be more specific on housekeeping etc.

2025-05-16 via Nuitee
F
Fujiko review category business travellers jp
9
Great!
Pros:

Great location! Immediate access to bus station, shopping center in front with good supermarket. I stayed for 12 days, and the hotel had mini kitchen and nice, large freg and washing machine, so it was really great! The area was super safe with good selection of restaurants. On the second floor of the hotel was a very nice workspace, but my room was super comfortable with great view, so I didn't use the workspace. It was 20 to 30 min bus ride to downtown, so that was great too! Next time I am in Singapore, I will definitely want to stay at the Initial Residence!

Cons:

I wasn't sure when they were going to do housekeeping, sheets change and stuff.

2025-04-12 via Nuitee
A
Anarlea young couple au
9
Superb
2025-04-05 via Nuitee
J
Joseph solo traveller au
3
Poor
2025-02-23 via Nuitee
V
Verified traveler
10
Séjour de 6 nuits à deux personnes
Pros:

Séjour de 6 nuits à deux personnes dans cet hôtel.
La chambre et spacieuse, et la salle de bain très grande.
Nous n'avons pas utilisé le coin cuisine, mais tout semblait être fonctionnel et à sa place.
Le frigo est très grand pour ce type de chambre et pas trop bruyant.
La climatisation est bruyante, nous l'utilisions en journée lorsque nous n'étions pas dans la chambre pour la refroidir. Nous n'utilisons pas la clim pendant la nuit. La chambre se réchauffait petit à petit pendant la nuit, mais pas au point de devenir désagréable.
Les arrêts de bus ne sont pas loin de l'hôtel ce qui permet de rayonner sur tout Singapour en utilisant les transports en commun.

2025-02-21 via Nuitee
M
Minh review category business travellers de
10
Sad that it ended happy that it happened.
Pros:

The Staff was really nice and welcoming especially the manager Mr. Zul Bakar. Keep going you guys are doing great job.
I would always choose this place for my next stay in Singapore.

2025-01-18 via Nuitee
H
Helen young couple gb
8
A comfortable, value for money apartment
Pros:

The room was clean, comfortable and well maintained. There was a large fridge freezer and the washing machine was a good addition. The staff were very helpful and booked taxis when needed.

Cons:

The location was about a twenty minute walk to the MRT, but there was a bus stop two minutes walk from the property and regular buses ran to the MRT, so the location wasn’t really a problem.

2025-01-09 via Nuitee