Toucan Platinum Suites Aparthotel

Hotels
9.3 (135 reviews)
Guayabales Mindo Guayabales S-N , Mindo , ec

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Attentive staff
Cons:
Cold pool
Limited Wi-Fi in rooms

Categories

Cleanliness
9.25
Rooms were described as clean and well taken care of.
Service
9.75
Guests praised the attentive and friendly staff, especially Ronny's helpfulness.
Location
9.25
The location was noted as excellent, quiet yet close to the center.
Room Quality
9.25
Rooms were spacious and comfortable, with modern finishes.
Amenities
8.25
Some reviews mentioned limited amenities like the pool being cold and the small garage.
Value for Money
9.55
Most guests felt the service and overall quality justified the price.
Food and Beverage
9.55
Breakfast received high praise, though some found it simple.
Overall Experience
9.55
Guests expressed a strong likelihood of returning and highly recommending the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:10

Property Description

Luxurious Sustainable Accommodation:
Toucan Platinum Suites Aparthotel in Mindo offers a sustainable stay with an outdoor pool and garden for guests to enjoy. The 4-star property boasts a 24-hour front desk and full-day security for your peace of mind.

Comfortable and Well-Equipped Units:
Each unit at the aparthotel is furnished with a desk, flat-screen TV, private bathroom, and cozy bed linens. Some units even feature a balcony or patio with stunning mountain views, perfect for relaxing. Additionally, all units come with a safety deposit box for your valuables.

Convenient Amenities and Services:
Guests can take advantage of the free WiFi, free private parking, and on-site coffee shop. Packed lunches are also available for your day trips. Explore nearby attractions with ease, as sightseeing tours are easily accessible from the property.

Book your stay at Toucan Platinum Suites Aparthotel for a memorable and sustainable experience in Mindo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 135 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.25
Value for Money: 9.55
Food and Beverage: 9.55
Overall Experience: 9.55
L
Louis couple fr
10
Tout est parfait
Pros:

Tout était positif, vous ne pouvez pas mieux trouver à Mindo
Le personnel est sympa, intéressant et prêt à nous aider
L’appartement est super, bien équipé, complet.
La nuit a été agréable
Le petit déjeuner est délicieux
La piscine est géniale

Cons:

Rien à redire

2026-02-24 via Nuitee
J
Joanne couple au
10
2026-02-23 via Nuitee
G
Gabriel family_with_children ec
10
Muy buenos
Pros:

El lugar

Cons:

Todo estuvo bien

2026-02-23 via Nuitee
A
Alvaro couple ec
10
One of the best options in Mondo
Pros:

The service provided, the cleanliness, the comfortable bed and pillows, the security, the location, and the plants and vegetation around the hotel grounds.

Cons:

The TV in our room (#5) was kind of small and also the bathroom.

2026-02-12 via Nuitee
R
Ruth couple ec
1
Pésima la atención del empleado
Pros:

No logré hospedarme ya que uno de los empleados que era venezolano no nos quiso atender

Cons:

Ni siquiera pudimos entrar porque según el empleado no podíamos estacionar el auto según el porque tenían el estacionamiento lleno

2026-02-10 via Nuitee
L
Lloyd Shields couple ca
8
Safe clean apartment with exceptional service
Pros:

Manger was exceptionally helpful

2026-01-29 via Nuitee
N
Nina couple nl
10
Perfect plek voor je bezoek in Mindo
Pros:

De locatie was perfect. De ontvangst wel erg fijn. De hotelkamer was schoon en voldoende plek voor onze spullen. Alejandro zorgde voor een heerlijk ontbijt en opende altijd de deur met een glimlach.

Cons:

Het bubbelbad liep iets te langzaam vol, dit duurde wel een uur dus dit was wat minder.

2026-01-28 via Nuitee
J
Josibeth family_with_children ec
10
Excelente
Pros:

Excelente atención, desayunos variados y deliciosos, un personal sumamente atento y amable

2026-01-28 via Nuitee
S
Sandra family_with_children us
10
Loved everything
Pros:

Great location, super friendly staff and so helpful

2026-01-25 via Nuitee
S
Santiago family_with_children se
9
Comfortable apartment centrally located
Pros:

Spacious, family-friendly room, sufficiently equipped kitchen, centrally located. Friendly and welcoming personal. Ronny gave us a lot of useful tips for sightseeing. Breakfast had several options and was really tasty.

2026-01-22 via Nuitee
J
Jonathan family_with_children ec
10
Excelente
Pros:

La atención excelente, instalaciones modernas y cómodas

Cons:

Un poco más de señal de wifi en las habitaciones

2026-01-20 via Nuitee
E
Edgar couple us
10
Awsome
Pros:

Everything is wonderful Rodney was super helpful

2026-01-20 via Nuitee
S
Segundo family_with_children ec
10
2026-01-19 via Nuitee
H
Hugo extended_group ec
10
2026-01-19 via Nuitee
D
Darwin José family_with_children ec
10
Exelente disfrutamos de la tranquilidad en familia cero ruido
Pros:

Muy bien

Cons:

Todo estuvo muy bien

2026-01-19 via Nuitee
S
Segundo family_with_children ec
10
2026-01-19 via Nuitee
I
Isabel extended_group at
5
Está bien pero yo no volvería
Pros:

El patio interior y las habitaciones eran amplias y cómodas

Cons:

El trato del personal y el desayuno soso y sin gracia

2026-01-10 via Nuitee
A
Ana couple us
10
2026-01-10 via Nuitee
A
Alex extended_group ec
9
Pros:

La ubicación y sus instalaciones

Cons:

El parqueadero

2026-01-05 via Nuitee
S
Sam extended_group gb
9
2026-01-03 via Nuitee